[GH-ISSUE #9447] storage location of model #6160

New Issue

GiteaMirror · 2026-04-12T17:30:32-05:00

GiteaMirror commented

2026-04-12 17:30:32 -05:00

Originally created by @DevelopSim on GitHub (Mar 1, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/9447

What is the issue?

OS win10
Can't find the models anymore in "C:\Users$username.ollama". there is only an empty "blobs" and "manifest" folder.
Disc space is still occupied, so the models seem to be somewhere else.

Already looked here: https://github.com/ollama/ollama/issues/8641

Is there other information that might ne necessary to find out more about this behaviour?
Thanks a lot in advance.

Relevant log output

OS

Windows

GPU

No response

CPU

No response

Ollama version

5.12

Originally created by @DevelopSim on GitHub (Mar 1, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/9447 ### What is the issue? OS win10 Can't find the models anymore in "C:\Users\$username\.ollama". there is only an empty "blobs" and "manifest" folder. Disc space is still occupied, so the models seem to be somewhere else. Already looked here: https://github.com/ollama/ollama/issues/8641 Is there other information that might ne necessary to find out more about this behaviour? Thanks a lot in advance. ### Relevant log output ```shell ``` ### OS Windows ### GPU _No response_ ### CPU _No response_ ### Ollama version 5.12

GiteaMirror added the bug label 2026-04-12 17:30:32 -05:00

GiteaMirror closed this issue

2026-04-12 17:30:32 -05:00

GiteaMirror commented

2026-04-12 17:30:33 -05:00

@rick-github commented on GitHub (Mar 1, 2025):

Look in the server log for OLLAMA_MODELS, that will tell you where ollama will look for downloaded models. It is logged every time ollama starts, so look for the last entry to see where the current server is looking. If that's not the same as your specified folder, then the environment variable is not correctly configured.

@rick-github commented on GitHub (Mar 1, 2025): Look in the [server log](https://github.com/ollama/ollama/blob/main/docs/troubleshooting.md#how-to-troubleshoot-issues) for `OLLAMA_MODELS`, that will tell you where ollama will look for downloaded models. It is logged every time ollama starts, so look for the last entry to see where the current server is looking. If that's not the same as your specified folder, then the environment variable is not correctly configured.

GiteaMirror commented

2026-04-12 17:30:33 -05:00

@DevelopSim commented on GitHub (Mar 2, 2025):

explorer %LOCALAPPDATA%\Ollama
in the server.log it says:

OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:C:\Users\simon\.ollama\models

explorer %HOMEPATH%.ollama
point to the folder where the model folder is

C:\Users\simon.ollama\models
That is the folder I already had a look into. But in this folder contains only the empty "blobs" and" manifest" subfolders.

Update:
reran the models that I downloaded. Now, they are in the expected folder "C:\Users\simon\.ollama\models". Via ollama list it show the models.

@DevelopSim commented on GitHub (Mar 2, 2025): 1. explorer %LOCALAPPDATA%\Ollama in the server.log it says: > OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 **OLLAMA_MODELS:C:\\Users\\simon\\.ollama\\models** 2. explorer %HOMEPATH%\.ollama point to the folder where the model folder is > C:\Users\simon\.ollama\models That is the folder I already had a look into. But in this folder contains only the empty "blobs" and" manifest" subfolders. Update: reran the models that I downloaded. Now, they are in the expected folder "C:\\Users\\simon\\.ollama\\models". Via ollama list it show the models.