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Reference: github-starred/ollama#53627
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Originally created by @mordesku on GitHub (May 23, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/10833
What is the issue?
As in the title, ollama doesn't run on GPU, despite its detection.
Relevant log output
OS
Windows
GPU
Nvidia
CPU
AMD
Ollama version
0.7.0
@rick-github commented on GitHub (May 23, 2025):
No CPU or GPU backends loaded. How did you install ollama?
@mordesku commented on GitHub (May 23, 2025):
I'm using the regular installer. However, I was previously testing ollama on ipex when I was playing around with Intel B580. I deleted a bunch of links related to ollama from c: windows and my home directory.
@rick-github commented on GitHub (May 23, 2025):
Re-install ollama.
@mordesku commented on GitHub (May 23, 2025):
Did that at least 3 times—the same result. Is there any information on how to manually clean up everything?
@sempervictus commented on GitHub (May 23, 2025):
Seeing the same behavior loading
command-aon a host w/ 4x32G SXM cards. At least in cases where the layers need to be distributed between GPUs, it appears to select contiguous CPU memory instead of (300G bus) inter-GPU access.@rick-github commented on GitHub (May 23, 2025):
I'm not a Windows user but recursively deleting everything under C:\Users\mordesku\AppData\Local\Programs\Ollama should do it. Note this will also delete any downloaded models. You may also have to check your environment variables (particularly PATH) and remove any references to ollama and ipex.
@rick-github commented on GitHub (May 23, 2025):
@sempervictus If it's using GPU at any point, including other models, it's not the same problem. In which case, open a new issue.
@abes200 commented on GitHub (May 24, 2025):
I had this issue on 0.7.0. The issue was closed because they thought they had fixed it with 0.7.1. However I am still getting this issue on 0.7.1. It does not use the GPU at all, whether I load the model into GPU memory or not, resulting in an exceptionally long time to get a response from some models. Particularly Gemma3 for me.
To fix this for me I just re-installed 0.6.8 and everything works fine again.
@rick-github commented on GitHub (May 24, 2025):
Logs.
@abes200 commented on GitHub (May 24, 2025):
How do I stop Ollama from putting my PC user name and other identifiable details into the logs? It includes the full path of the ollama model file, which is OLLAMA_MODELS:C:\\Users\\[MYUSERNAME]\\.ollama\\models
@stubkan commented on GitHub (May 24, 2025):
Have the same issue. Posting here, as this log may be relevant. Got a 4gb model imported (qwen3-4b) and see it taking up GPU vram space... But... inferencing it just uses the CPU. I see all the chip usages going up and down in system monitor. Not good.
Checking ps shows this;
ollama ps
NAME ID SIZE PROCESSOR UNTIL
qwen3-4b:latest fe7c4d51aadb 13 GB 59%/41% CPU/GPU
I'm not sure how a 4gb model is taking up 13gb of memory - but this may be why it's slow and using the CPU ?
ollama list
NAME ID SIZE MODIFIED
qwen3-4b:latest fe7c4d51aadb 4.3 GB 16 minutes ago
Is this normal behaviour?
Logs:
@rick-github commented on GitHub (May 24, 2025):
It's taking up a lot of VRAM because you have a context of 32768 tokens. In the bit of the log that you didn't include it will show the memory estimation, but the upshot is that ollama can only load 5 of the 37 layers of the model into VRAM. This means that 32 layers are loaded into system RAM where the CPU does the inference. Because the CPU is much slower than the GPU at doing the matrix operations required for inference, most of the time is spent waiting for the CPU to finish its calculations. This shows as high utilization for the CPU and low utilization for the GPU. This is normal behaviour.
@alhadebe commented on GitHub (May 24, 2025):
@rick-github I have the same issue as @stubkan , I did not set the context, so it would be the default ollama ctx.
mistral-small3.1 is using 25GB per ollama ps & offlloading to cpu, but only using 14GB per nvidia-smi
_ollama_logs
@rick-github commented on GitHub (May 24, 2025):
Memory estimation is inaccurate when flash attention is enabled: #6160. As there is VRAM available and only a small fraction of the model is offloaded to CPU, you can force the entire model into VRAM by overriding
num_gpuas described here.@abes200 commented on GitHub (May 24, 2025):
Ok for everyone who thinks this is normal behavior, or just not loading the model into VRAM properly.
Here is the verbose and PS outputs from running Gemma3 12B Q4 QAT on Ollama 0.6.8:
Verbose:
total duration: 2m8.0704078s
load duration: 111.3335ms
prompt eval count: 1942 token(s)
prompt eval duration: 30.9231777s
prompt eval rate: 62.80 tokens/s <----- **Notice this part in particular
eval count: 237 token(s)
eval duration: 1m36.8859754s
eval rate: 2.45 tokens/s
PS: gemma3qatvis3:latest 533bc7e8cbec 12 GB 57%/43% CPU/GPU 24 minutes from now
These are the normal results I expect on my poor old PC.
And here is the verbose and PS outputs from running Gemma3 on Ollama 0.7.1, which is very similar to running 0.7.0:
Verbose:
total duration: 8m4.3370989s
load duration: 112.5559ms
prompt eval count: 1942 token(s)
prompt eval duration: 6m19.7563467s
prompt eval rate: 5.11 tokens/s <----- **And notice this part in particular
eval count: 253 token(s)
eval duration: 1m44.377226s
eval rate: 2.42 tokens/s
PS:gemma3qatvis3:latest 533bc7e8cbec 11 GB 53%/47% CPU/GPU 24 minutes from now
As you can see, on 0.7.1 it's actually saying more of the model (slightly) is being loaded into VRAM and the model takes up less ram in total. Yet the prompt eval rate is literally more than 10x higher on 0.6.8.
Notes:
@alhadebe commented on GitHub (May 25, 2025):
@
@rick-github thanks for the links. I think there is still an issue and might be isolated to mistral-small3.1
If I run without flash-attn or kv-cache, the memory usage still doesnt look right. See ollama ps & logs
ctx is set to 4096, it should not be using 26GB
_ollama_logs (4).txt
@jessegross commented on GitHub (May 25, 2025):
@NotYourAverageAl Everything looks correct here. Here's the math:
layers.requested=-1 layers.model=41 layers.offload=40It is offloading everything except the last layer, which is the one that contains the vision projector. This is the smallest step between full offloading and partial offloading. (i.e. the vision projector is the lowest priority layer to offload and it won't offload a partial vision projector).
Given the above, the vision projector is that part that is on the CPU. It is large - 1.7G weights + 9G graph = 10.7G.
nvidia-smi is showing 14G used on the GPU - this is only the part offloaded, not the entire model. Adding that plus what it couldn't offload is 14G + 10.7G = 24.7G. This is larger than the VRAM on your GPU, which is why the vision projector got pushed to the CPU.
24.7G is also roughly the same as the total size of the model reported by ollama ps and 59% * 25G = 14.75GB, roughly what is on the GPU.
Note that only the number in ollama ps is an estimate - everything else is the actual memory allocations. So we can see that the estimate matches reality.
@alhadebe commented on GitHub (May 25, 2025):
@rick-github but the model size for mistral-small3.1:latest is 15GB, it should all fit on the 3090. Am I missing something? gemma3:27b use 17GB and fits on the gpu only, so the smaller mistral should not be using more memory, if I understand correctly.
Unless somehow I got the q8 quant (26GB) instead of the q4 quant (15GB)
@jessegross commented on GitHub (May 25, 2025):
15G is the on disk size, it also needs space in memory to do the computation. In the example above, where I said:
Given the above, the vision projector is that part that is on the CPU. It is large - 1.7G weights + 9G graph = 10.7G.The weights (1.7G) is the part coming from disk. The graph (9G) is the computation buffer, so that is dominating the memory usage, not the part coming from disk.
Different models have different architectures that result in very different computation buffer sizes. Mistral's is particularly large, Gemma3's is quite a bit smaller and for text-only models it can be negligible. The last part is why people often use the on disk size as an estimate for the memory requirements but that is not accurate for many of the new models.
@alhadebe commented on GitHub (May 25, 2025):
That makes more sense. Thanks @jessegross
@ccebelenski commented on GitHub (May 25, 2025):
I am seeing a discrepancy however - model is devstral:latest. ~20GB on disk, split across 4 GPU's (4060 Ti 16GB) - even with lots of space left in VRAM (after context allocation even) it is CPU offloading from the GPU's. Nothing really notable in the logs except this behavior, but I'm thinking the memory calculation is wacky. The GPU's have an average of 6GB free on each card, and 'ollama ps' is showing a total model size of 68GB, or 4GB more than VRAM available, which explains why it thinks it has to offload to CPU. Only thing of note in my config is that I quantize KV cache to q8_0. Max loaded models = 1. num_ctx = 65536 which will fit handily.
@zora-wuw commented on GitHub (Aug 4, 2025):
I have the same issue as OP, on AMD CPU and NVIDIA GPU, but for Linux version. Installed by manual commands because it is running on HPC system and I have no root access.
Log shows it discovers gpu but found non compatible gpu library? And called cpu backend.
But
ollama psshows using GPU.Also
ollama psshows using GPU somehow@rick-github commented on GitHub (Aug 4, 2025):
@ccebelenski
Memory estimation is inaccurate when flash attention is enabled. #6160
@zora-wuw
No GPU backends found. How did you install ollama?
@zora-wuw commented on GitHub (Aug 4, 2025):
Hi @rick-github , thank you for the quick reply. I installed manually by
Because I have no root user permission.
I started ollama in bash script by
Added $TMPDIR to OLLAMA_LIBRARY_PATH for testing.
The lib/ollama has below content:
@rick-github commented on GitHub (Aug 4, 2025):
You extracted the tar.gz file into
/fred/oz334/ollama_20250729but are running the binary as/fred/oz334/IP_classifier/ollama_20250729/bin/ollama? Ollama finds the backends relative to the binary, you need to arrange for/fred/oz334/IP_classifier/ollama_20250729/libto point to/fred/oz334/ollama_20250729/lib.Also don't set
OLLAMA_NEW_ENGINE,OLLAMA_LLM_LIBRARY,OLLAMA_LIBRARY_PATH, orLD_LIBRARY_PATH.@zora-wuw commented on GitHub (Aug 4, 2025):
@rick-github Might be a typo in my earlier post for extraction destination. To confirm, I re-extracted tar directly into
/fred/oz334/IP_classifier/ollama_20250729(after deleting previous bin and lib folders), so making sure thebinandlib(and models) in same directory. As you suggested, also deleted setting for OLLAMA_NEW_ENGINE, OLLAMA_LLM_LIBRARY, OLLAMA_LIBRARY_PATH, and LD_LIBRARY_PATH.Log looks quite different, but still
time=2025-08-04T20:51:03.466+10:00 level=DEBUG source=server.go:291 msg="compatible gpu libraries" compatible=[]andtime=2025-08-04T20:51:03.744+10:00 level=DEBUG source=ggml.go:94 msg="ggml backend load all from path" path=/fred/oz334/IP_classifier/ollama_20250729/lib/ollama load_backend: loaded CPU backend from /fred/oz334/IP_classifier/ollama_20250729/lib/ollama/libggml-cpu-haswell.soFull log below:
@rick-github commented on GitHub (Aug 4, 2025):
The log is hard to read, please fix the markdown tags.
@rick-github commented on GitHub (Aug 4, 2025):
It looks like this is running as a slurm job. The slurm scheduler sets both
ROCR_VISIBLE_DEVICESandCUDA_VISIBLE_DEVICESwhich confuses the runner about which device to use. UnsetROCR_VISIBLE_DEVICES(unset ROCR_VISIBLE_DEVICES) in the start script or setFlags=nvidia_gpu_envin yourgres.conf.@zora-wuw commented on GitHub (Aug 4, 2025):
That was it,
unset ROCR_VISIBLE_DEVICESdid the job! I really appreciate your help!