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Auto Fill and Save hangs on Android #1664

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opened 2025-11-26 22:54:53 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-26 22:54:53 -06:00
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Originally created by @Aimhere2k on GitHub (May 22, 2023).

Steps To Reproduce

This happens when I attempt to use Bitwarden to auto-fill a login prompt within another app for which I have a login saved, but not yet associated with the app by Bitwarden.

  1. In any app with a login prompt, the "Auto-fill with Bitwarden" overlay/popup appears.
  2. Tap "Auto-fill with Bitwarden.
  3. Authenticate with Bitwarden.
  4. Search for and locate the login I want to use for the other app.
  5. Tap the login. I get the prompt "Auto-fill and save, auto-fill, cancel".
  6. I want to associate this login with the other app, so I tap "Auto-fill and save".
  7. Bitwarden displays the message "Saving..." with spinning circle, but never moves on from this.

Expected Result

I expect BitWarden to save the association between the selected login and the third-party app, and return to the other app's screen so that app will proceed with the login process.

Actual Result

Bitwarden remains on the "Saving..." message, and never returns to the other app.

Screenshots or Videos

No response

Additional Context

Operating System

Android

Operating System Version

Android 13

Device

Google Pixel 6a

Build Version

2023.4.0 (6203)

Beta

  • Using a pre-release version of the application.
Originally created by @Aimhere2k on GitHub (May 22, 2023). ### Steps To Reproduce This happens when I attempt to use Bitwarden to auto-fill a login prompt within another app for which I have a login saved, but not yet associated with the app by Bitwarden. 1. In any app with a login prompt, the "Auto-fill with Bitwarden" overlay/popup appears. 2. Tap "Auto-fill with Bitwarden. 3. Authenticate with Bitwarden. 4. Search for and locate the login I want to use for the other app. 5. Tap the login. I get the prompt "Auto-fill and save, auto-fill, cancel". 6. I want to associate this login with the other app, so I tap "Auto-fill and save". 7. Bitwarden displays the message "Saving..." with spinning circle, but never moves on from this. ### Expected Result I expect BitWarden to save the association between the selected login and the third-party app, and return to the other app's screen so that app will proceed with the login process. ### Actual Result Bitwarden remains on the "Saving..." message, and never returns to the other app. ### Screenshots or Videos _No response_ ### Additional Context ### Operating System Android ### Operating System Version Android 13 ### Device Google Pixel 6a ### Build Version 2023.4.0 (6203) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:54:53 -06:00
GiteaMirror commented 2025-11-26 22:54:54 -06:00
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@TroyBW commented on GitHub (Jun 6, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. I recommend uninstalling and re-installing the Bitwarden mobile app, and also restarting your phone. The Help Center has some additional information on general Android autofill troubleshooting here: https://bitwarden.com/help/auto-fill-android-troubleshooting/

If your issue persists, please contact Bitwarden support using our contact form so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@TroyBW commented on GitHub (Jun 6, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. I recommend uninstalling and re-installing the Bitwarden mobile app, and also restarting your phone. The Help Center has some additional information on general Android autofill troubleshooting here: https://bitwarden.com/help/auto-fill-android-troubleshooting/ If your issue persists, please contact Bitwarden support using our contact form so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#1664
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