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Unable to Type Master Password when using Autofill #1230

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opened 2025-11-26 22:42:31 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 22:42:31 -06:00
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Originally created by @JeffResc on GitHub (Mar 2, 2021).

Describe the Bug

Keyboard does not come up when typing in Master Password (only when activated via the "Passwords" button when filling out a form)

Steps To Reproduce

  1. Go to a password form in Safari, Firefox, any app...
  2. Click autofill password from Bitwarden
  3. Do not use biometrics
  4. Click master password and try to type it in

Expected Result

For a keyboard to appear so that I may enter my master password

Actual Result

No keyboard appears and I am unable to enter my password

Screenshots or Videos

Video

Environment

  • Device: iPhone 11 Pro Max
  • Operating system: iOS 14.3
  • Build Version (go to "Settings" → "About" in the app): 2.8.0 (449)
  • Is this a Beta release? N

Additional Context

I don't have a picture or video because I cannot reproduce this currently, but sometimes once you authenticate and use the search tool at the top, once you click in the text box to start your search, the keyboard does not appear either.

Both of these have been happening for about two months now and I tried waiting it out to see if it would be fixed, but it still has not been fixed in the latest version of the app.

Originally created by @JeffResc on GitHub (Mar 2, 2021). <!-- Comment: Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> ## Describe the Bug Keyboard does not come up when typing in Master Password (only when activated via the "Passwords" button when filling out a form) ## Steps To Reproduce <!-- Comment: How can we reproduce the behavior: --> 1. Go to a password form in Safari, Firefox, any app... 2. Click autofill password from Bitwarden 3. Do not use biometrics 4. Click master password and try to type it in ## Expected Result For a keyboard to appear so that I may enter my master password ## Actual Result No keyboard appears and I am unable to enter my password ## Screenshots or Videos [Video](https://imgur.com/a/6MUewod) ## Environment - Device: iPhone 11 Pro Max - Operating system: iOS 14.3 - Build Version (go to "Settings" → "About" in the app): 2.8.0 (449) - Is this a Beta release? N ## Additional Context I don't have a picture or video because I cannot reproduce this currently, but sometimes once you authenticate and use the search tool at the top, once you click in the text box to start your search, the keyboard does not appear either. Both of these have been happening for about two months now and I tried waiting it out to see if it would be fixed, but it still has not been fixed in the latest version of the app.
GiteaMirror commented 2025-11-26 22:42:32 -06:00
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@clayadams5226 commented on GitHub (Mar 12, 2021):

Thank you for getting in touch and bringing this to our attention! We'd like to assist you further. We ask that you please contact us using our contact page, here: https://bitwarden.com/contact. You can include a link to this issue in the message content. The issue here will be closed and moved over to our Help Desk.

@clayadams5226 commented on GitHub (Mar 12, 2021): Thank you for getting in touch and bringing this to our attention! We'd like to assist you further. We ask that you please contact us using our contact page, here: https://bitwarden.com/contact. You can include a link to this issue in the message content. The issue here will be closed and moved over to our Help Desk.
GiteaMirror commented 2025-11-26 22:42:32 -06:00
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@JeffResc commented on GitHub (Mar 15, 2021):

For anyone who stumbles upon this with the same issue, please see #1114.

@JeffResc commented on GitHub (Mar 15, 2021): For anyone who stumbles upon this with the same issue, please see #1114.
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Reference: github-starred/android#1230
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