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[Bug]: API - BAWAG Bank logs not properly picked up by gocardless #836

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opened 2026-02-28 19:21:28 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-02-28 19:21:28 -06:00
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Originally created by @Nachtschwingeswildhunt on GitHub (Dec 30, 2023).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

Using Actual I do not seem to get all the payment details into the corresponding categories. People on the Actual discord suggested this could be because of an an issue between my bank (BAWAG in Austria) and gocardless. Hence why I am writing here. It seems to me that most of the important information from BAWAG is being stored in the remittanceInformationStructured value. Is this being picked up by gocardless and/or Actual? In Actual, the log reads as follows (with some privacy-related changes):

What error did you receive?

I do get the payment numbers into the correct fields, but not the payment information.

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Firefox

Operating System

Linux

Originally created by @Nachtschwingeswildhunt on GitHub (Dec 30, 2023). ### Verified issue does not already exist? - [X] I have searched and found no existing issue ### What happened? Using Actual I do not seem to get all the payment details into the corresponding categories. People on the Actual discord suggested this could be because of an an issue between my bank (BAWAG in Austria) and gocardless. Hence why I am writing here. It seems to me that most of the important information from BAWAG is being stored in the `remittanceInformationStructured` value. Is this being picked up by gocardless and/or Actual? In Actual, the log reads as follows (with some privacy-related changes): ``` ``` ### What error did you receive? I do get the payment numbers into the correct fields, but not the payment information. ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Firefox ### Operating System Linux
GiteaMirror added the bug label 2026-02-28 19:21:28 -06:00
GiteaMirror commented 2026-02-28 19:21:29 -06:00
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@MatissJanis commented on GitHub (Jan 11, 2024):

👋 Two solutions I can recommend:

  1. reach out to GoCardless and report the data inconsistency to them
  2. build a custom bank mapper: https://github.com/actualbudget/actual-server/blob/master/src/app-gocardless/README.md

Sadly we won't be able to help much with either of these things as it is mostly an issue between your bank and GoCardless, not Actual.

@MatissJanis commented on GitHub (Jan 11, 2024): 👋 Two solutions I can recommend: 1. reach out to GoCardless and report the data inconsistency to them 2. build a custom bank mapper: https://github.com/actualbudget/actual-server/blob/master/src/app-gocardless/README.md Sadly we won't be able to help much with either of these things as it is mostly an issue between your bank and GoCardless, not Actual.
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Reference: github-starred/actual#836
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