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Bitwarden iOS app doesn't work after changing urls. #885

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opened 2025-11-07 06:51:57 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-07 06:51:57 -06:00
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Originally created by @tkreindler on GitHub (Dec 20, 2020).

Subject of the issue

My server was working perfectly with my old domain name (.ddns.net) through noip, but when I switched to a new domain name (.mooo.com) through afraid.org I began having issues exclusively through the iOS app. All other clients and connections work perfectly. Encryption is done through lets encrypt, I've tried deleting and reinstalling the client, completely resetting my Bitwarden installation, all to no avail. For whatever reason no matter what I try with my new url I get the error: "An error has occurred. Exception message: The operation couldn't be completed. Invalid argument." on account login or creation on the iOS app only. The server logs show no sign of a connection attempt made. It certainly seems like some sort of TLS error but the certs work perfectly on all my other clients, plus I have multiple other services on this server using the same TLS certs with no problems.

Your environment

  • Bitwarden_rs version: 1.17.0
  • Install method: Docker image
  • Clients used: iOS, Safari, Web, MacOS
  • Reverse proxy and version:
  • Version of mysql/postgresql:
  • Other relevant information:

Steps to reproduce

Create a Bitwarden_rs server guarded with letsencrypt hosted on *.mooo.com using afraid.org free DDNS.

Expected behaviour

Login and account creation successful.

Actual behaviour

"An error has occurred. Exception message: The operation couldn't be completed. Invalid argument."

Relevant logs

None unfortunately, the app makes no connection to the server.

Originally created by @tkreindler on GitHub (Dec 20, 2020). <!-- Please fill out the following template to make solving your problem easier and faster for us. This is only a guideline. If you think that parts are unnecessary for your issue, feel free to remove them. Remember to hide/obfuscate personal and confidential information, such as names, global IP/DNS addresses and especially passwords, if necessary. --> ### Subject of the issue <!-- Describe your issue here.--> My server was working perfectly with my old domain name (*.ddns.net) through noip, but when I switched to a new domain name (*.mooo.com) through afraid.org I began having issues exclusively through the iOS app. All other clients and connections work perfectly. Encryption is done through lets encrypt, I've tried deleting and reinstalling the client, completely resetting my Bitwarden installation, all to no avail. For whatever reason no matter what I try with my new url I get the error: "An error has occurred. Exception message: The operation couldn't be completed. Invalid argument." on account login or creation on the iOS app only. The server logs show no sign of a connection attempt made. It certainly seems like some sort of TLS error but the certs work perfectly on all my other clients, plus I have multiple other services on this server using the same TLS certs with no problems. ### Your environment <!-- The version number, obtained from the logs or the admin diagnostics page --> <!-- Remember to check your issue on the latest version first! --> * Bitwarden_rs version: 1.17.0 <!-- How the server was installed: Docker image / package / built from source --> * Install method: Docker image * Clients used: iOS, Safari, Web, MacOS * Reverse proxy and version: <!-- if applicable --> * Version of mysql/postgresql: <!-- if applicable --> * Other relevant information: ### Steps to reproduce <!-- Tell us how to reproduce this issue. What parameters did you set (differently from the defaults) and how did you start bitwarden_rs? --> Create a Bitwarden_rs server guarded with letsencrypt hosted on *.mooo.com using afraid.org free DDNS. ### Expected behaviour <!-- Tell us what should happen --> Login and account creation successful. ### Actual behaviour <!-- Tell us what happens instead --> "An error has occurred. Exception message: The operation couldn't be completed. Invalid argument." ### Relevant logs <!-- Share some logfiles, screenshots or output of relevant programs with us. --> None unfortunately, the app makes no connection to the server.
GiteaMirror commented 2025-11-07 06:51:58 -06:00
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@tkreindler commented on GitHub (Dec 20, 2020):

Supplement: This issue only pops up on certain iOS devices, might have to move this upstream if it ends up being something with the app. Trying to narrow down to see if there's a more specific issue.

@tkreindler commented on GitHub (Dec 20, 2020): Supplement: This issue only pops up on certain iOS devices, might have to move this upstream if it ends up being something with the app. Trying to narrow down to see if there's a more specific issue.
GiteaMirror commented 2025-11-07 06:51:58 -06:00
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@tkreindler commented on GitHub (Dec 20, 2020):

Adguard dns was the issue.

@tkreindler commented on GitHub (Dec 20, 2020): Adguard dns was the issue.
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Reference: github-starred/vaultwarden#885
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