github-starred/open-webui
2
0
Fork 0
mirror of https://github.com/open-webui/open-webui.git synced 2026-05-08 04:16:03 -05:00
Code Issues 1.3k Packages Projects Releases 126 Wiki Activity

issue: Sign In - Truncated Error #6587

New Issue
Closed
opened 2025-11-11 17:00:23 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-11 17:00:23 -06:00
Owner
Copy Link

Originally created by @bwilsoncoy on GitHub (Oct 4, 2025).

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.32 (latest)

Ollama Version (if applicable)

No response

Operating System

Windows 11

Browser (if applicable)

Brave, Chrome, Edge, Safari, Incognito

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

When I went to the sign in page, it should have let me type in my email, password, username without errors and signed me in. I have an account and even when I try to "Get" something from a Community member from my Admin portal, I am not able to obtain it. It redirects me to the login screen where I should be redirected to obtain the file or code.

Actual Behavior

Before I installed Open WebUI, I went to the website via Chrome and tried to sign up for an account. I input my email address which is matrix@wolfempirehomes.com and used 1 Password to generate a password for the criteria requested for the site. When I click submit, I am getting a "Something went wrong :/ password cannot be longer than 72 bytes, truncate manually if necessary (e.g. my_password[:72])" error. I've changed the password to fit the parameters but the error persist. I tried using an incognito browser and it produced the same result. I also tried using three different browsers, Edge. Brave, and Chrome. As a last resort, I tried it on my phone and received the same result. I dont have any logs to share with you as I am not able to get in but I can share the error I am receiving in the console.

Steps to Reproduce

  1. Create username
  2. Plug in Email
  3. Create password that meets criteria
  4. Click submit.

Logs & Screenshots

utils.js:232 Uncaught TypeError: Cannot read properties of undefined (reading 'onChanged')
at utils.js:232:16
tabutils.js:2 Uncaught TypeError: Cannot read properties of undefined (reading 'onUpdated')
at tabutils.js:2:13
contextmenu.js:124 Uncaught TypeError: Cannot read properties of undefined (reading 'onClicked')
at contextmenu.js:124:21
download.js:9 Uncaught TypeError: Cannot read properties of undefined (reading 'onCreated')
at download.js:9:18
0.DBonet9V.js:1
██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗
██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║
██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║
██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║
╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝

0.DBonet9V.js:8 We're always looking for curious wizards → https://careers.openwebui.com/
/api/auth/signup:1 Failed to load resource: the server responded with a status of 400 ()
BanjaDCF.js:1 POST https://openwebui.com/api/auth/signup 400 (Bad Request)
window.fetch @ BanjaDCF.js:1
Z @ 5.BkRj8LtD.js:9
(anonymous) @ 5.BkRj8LtD.js:9
(anonymous) @ CWmzcjye.js:1
(anonymous) @ C398r5IE.js:1
H @ C398r5IE.js:1
n @ C398r5IE.js:1

Additional Information

No response

Originally created by @bwilsoncoy on GitHub (Oct 4, 2025). ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.32 (latest) ### Ollama Version (if applicable) _No response_ ### Operating System Windows 11 ### Browser (if applicable) Brave, Chrome, Edge, Safari, Incognito ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior When I went to the sign in page, it should have let me type in my email, password, username without errors and signed me in. I have an account and even when I try to "Get" something from a Community member from my Admin portal, I am not able to obtain it. It redirects me to the login screen where I should be redirected to obtain the file or code. ### Actual Behavior Before I installed Open WebUI, I went to the website via Chrome and tried to sign up for an account. I input my email address which is matrix@wolfempirehomes.com and used 1 Password to generate a password for the criteria requested for the site. When I click submit, I am getting a "Something went wrong :/ password cannot be longer than 72 bytes, truncate manually if necessary (e.g. my_password[:72])" error. I've changed the password to fit the parameters but the error persist. I tried using an incognito browser and it produced the same result. I also tried using three different browsers, Edge. Brave, and Chrome. As a last resort, I tried it on my phone and received the same result. I dont have any logs to share with you as I am not able to get in but I can share the error I am receiving in the console. ### Steps to Reproduce 1. Create username 2. Plug in Email 3. Create password that meets criteria 4. Click submit. ### Logs & Screenshots utils.js:232 Uncaught TypeError: Cannot read properties of undefined (reading 'onChanged') at utils.js:232:16 tabutils.js:2 Uncaught TypeError: Cannot read properties of undefined (reading 'onUpdated') at tabutils.js:2:13 contextmenu.js:124 Uncaught TypeError: Cannot read properties of undefined (reading 'onClicked') at contextmenu.js:124:21 download.js:9 Uncaught TypeError: Cannot read properties of undefined (reading 'onCreated') at download.js:9:18 0.DBonet9V.js:1 ██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗ ██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║ ██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║ ██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║ ╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║ ╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝ 0.DBonet9V.js:8 We're always looking for curious wizards → https://careers.openwebui.com/ /api/auth/signup:1 Failed to load resource: the server responded with a status of 400 () BanjaDCF.js:1 POST https://openwebui.com/api/auth/signup 400 (Bad Request) window.fetch @ BanjaDCF.js:1 Z @ 5.BkRj8LtD.js:9 (anonymous) @ 5.BkRj8LtD.js:9 (anonymous) @ CWmzcjye.js:1 (anonymous) @ C398r5IE.js:1 H @ C398r5IE.js:1 n @ C398r5IE.js:1 ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 17:00:23 -06:00
GiteaMirror commented 2025-11-11 17:00:23 -06:00
Author
Owner
Copy Link

@silentoplayz commented on GitHub (Oct 4, 2025):

It's already been reported here and definitely on our radar! - https://github.com/open-webui/open-webui/issues/17917

@silentoplayz commented on GitHub (Oct 4, 2025): It's already been reported here and definitely on our radar! - https://github.com/open-webui/open-webui/issues/17917
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
bug
confirmed
confirmed issue
core
documentation
enhancement
good first issue
help wanted
non-core
pull-request
Mirrored from GitHub Pull Request
 python
question
testing wanted
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/open-webui#6587
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?