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With no internet connection Open-Webui fails to start on a new installation #3306

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opened 2025-11-11 15:28:48 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-11 15:28:48 -06:00
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Originally created by @GanizaniSitara on GitHub (Jan 16, 2025).

This wasn’t an issue in earlier versions.

Installation Method

New installation on Win10 via pip, database is Postgres

Environment

  • **Open WebUI Version: 0.5.4
  • **Operating System: Win 10

Issue

open_webui.routers.openai get_all_models()

gets invoked on the startup, but openai is blocked on corporate firewall and cannot be unblocked. (that’s why we’re using open-webui in the first place)

UI fails to load.

There doesn’t seem to be a way around it. Trying to downgrade and find whichever version we had before that worked

0.5.1 times out in an orderly manner

Originally created by @GanizaniSitara on GitHub (Jan 16, 2025). This wasn’t an issue in earlier versions. --- ## Installation Method New installation on Win10 via pip, database is Postgres ## Environment - **Open WebUI Version: 0.5.4 - **Operating System: Win 10 ## Issue open_webui.routers.openai get_all_models() gets invoked on the startup, but openai is blocked on corporate firewall and cannot be unblocked. (that’s why we’re using open-webui in the first place) UI fails to load. There doesn’t seem to be a way around it. Trying to downgrade and find whichever version we had before that worked 0.5.1 times out in an orderly manner
GiteaMirror commented 2025-11-11 15:28:49 -06:00
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@tjbck commented on GitHub (Jan 16, 2025):

Try setting AIOHTTP_CLIENT_TIMEOUT_OPENAI_MODEL_LIST to 5

@tjbck commented on GitHub (Jan 16, 2025): Try setting `AIOHTTP_CLIENT_TIMEOUT_OPENAI_MODEL_LIST` to 5
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Reference: github-starred/open-webui#3306
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