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[GH-ISSUE #7037] bug: problem handling Perplexity Online models via OpenRouter #14578

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opened 2026-04-19 20:53:50 -05:00 by GiteaMirror · 0 comments
GiteaMirror commented 2026-04-19 20:53:50 -05:00
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Originally created by @neuromechanist on GitHub (Nov 19, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/7037

Bug Report

Installation Method

I have installed OpenWebUI using Docker.

Environment

  • Open WebUI Version: v0.3.35
  • Ollama (if applicable): [none]
  • Operating System: Remote Mac
  • Browser (if applicable): Safari 18.02, Edge 131

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

I expect to receive a response when making API calls through OpenWebUI for the Perplexity Online models (Sonar 8B, 70B, 405B), similar to how other models work (e.g., OpenAI, Anthropic).

Actual Behavior:

For the Perplexity Online models, I am not receiving any response when making API calls through OpenWebUI. This issue started occurring two days ago, and updating OpenWebUI did not resolve the problem. However, the Chat interface on the OpenRouter page is responding correctly. Handling other models through OpenRouter and OpenAI are ok.

Description

Bug Summary:
OpenWebUI is not returning responses for Perplexity Online models, despite other models functioning correctly.

Reproduction Details

Steps to Reproduce:

  1. Install OpenWebUI using Docker on a remote Mac.
  2. Attempt to make an API call to the Perplexity Online models through OpenWebUI via OpenRouter.
  3. Observe that no response is returned.
  4. Test the same API call through the Chat interface on the OpenRouter page, which returns a response as expected.

Logs and Screenshots

Browser Console Logs:
Link to a Chat JSON file

Additional Information

The issue seems to be linked to a recent change, as mentioned by the OpenRouter team, involving the addition of a citations field in the response. It appears that OpenWebUI may need to handle this new field appropriately. This issue was not present before two days ago and has affected both remote machines and the server.

Note

Please let me know if I can provide more info. Thank you for your help!

Originally created by @neuromechanist on GitHub (Nov 19, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/7037 # Bug Report ## Installation Method I have installed OpenWebUI using Docker. ## Environment - **Open WebUI Version:** v0.3.35 - **Ollama (if applicable):** [none] - **Operating System:** Remote Mac - **Browser (if applicable):** Safari 18.02, Edge 131 **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [ ] I have included the browser console logs. - [ ] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: I expect to receive a response when making API calls through OpenWebUI for the Perplexity Online models (Sonar 8B, 70B, 405B), similar to how other models work (e.g., OpenAI, Anthropic). ## Actual Behavior: For the Perplexity Online models, I am not receiving any response when making API calls through OpenWebUI. This issue started occurring two days ago, and updating OpenWebUI did not resolve the problem. However, the Chat interface on the OpenRouter page is responding correctly. Handling other models through OpenRouter and OpenAI are ok. ## Description **Bug Summary:** OpenWebUI is not returning responses for Perplexity Online models, despite other models functioning correctly. ## Reproduction Details **Steps to Reproduce:** 1. Install OpenWebUI using Docker on a remote Mac. 2. Attempt to make an API call to the Perplexity Online models through OpenWebUI via OpenRouter. 3. Observe that no response is returned. 4. Test the same API call through the Chat interface on the OpenRouter page, which returns a response as expected. ## Logs and Screenshots **Browser Console Logs:** [Link to a Chat JSON](https://drive.google.com/file/d/12v670LVMnrvLhUYbOoILrss50cSjzf72/view?usp=sharing) file ## Additional Information The issue seems to be linked to a recent change, as mentioned by the OpenRouter team, involving the addition of a citations field in the response. It appears that OpenWebUI may need to handle this new field appropriately. This issue was not present before two days ago and has affected both remote machines and the server. ## Note Please let me know if I can provide more info. Thank you for your help!
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Reference: github-starred/open-webui#14578
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