[GH-ISSUE #3096] Dowloads bar hangs when dowloading model #13128

New Issue

GiteaMirror · 2026-04-19T19:56:12-05:00

GiteaMirror commented

2026-04-19 19:56:12 -05:00

Originally created by @xlf425 on GitHub (Jun 12, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/3096

Bug Report

Description

Bug Summary:
Have to refresh several times wep app while downloading a models. While refreshing, I have to enter model name again and the status bar shows the download correct percent amount and resume at the correct state.

Steps to Reproduce:
-dowload Ollama webUI with GPU support with the Docker command provided in the ReadMe

Expected Behavior:
Downloads bar evolute normally

Actual Behavior:
see Bug Summary

Environment

Open WebUI Version: [e.g., 0.1.120]
Ollama (if applicable): [e.g., 0.1.30, 0.1.32-rc1]
Operating System: [Windows 11]
Browser (if applicable): [Brave]

Reproduction Details

Confirmation:

[x ] I have read and followed all the instructions provided in the README.md.
[x ] I am on the latest version of both Open WebUI and Ollama.
[x ] I have included the browser console logs.
[x ] I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]

Docker Container Logs:
[Include relevant Docker container logs, if applicable]

Screenshots (if applicable):
[Attach any relevant screenshots to help illustrate the issue]

Installation Method

[Describe the method you used to install the project, e.g., manual installation, Docker, package manager, etc.]

Additional Information

[Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.]

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @xlf425 on GitHub (Jun 12, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/3096 # Bug Report ## Description **Bug Summary:** Have to refresh several times wep app while downloading a models. While refreshing, I have to enter model name again and the status bar shows the download correct percent amount and resume at the correct state. **Steps to Reproduce:** -dowload Ollama webUI with GPU support with the Docker command provided in the ReadMe **Expected Behavior:** Downloads bar evolute normally **Actual Behavior:** see Bug Summary ## Environment - **Open WebUI Version:** [e.g., 0.1.120] - **Ollama (if applicable):** [e.g., 0.1.30, 0.1.32-rc1] - **Operating System:** [Windows 11] - **Browser (if applicable):** [Brave] ## Reproduction Details **Confirmation:** - [x ] I have read and followed all the instructions provided in the README.md. - [x ] I am on the latest version of both Open WebUI and Ollama. - [x ] I have included the browser console logs. - [x ] I have included the Docker container logs. ## Logs and Screenshots ![Capture d'écran 2024-06-12 204846](https://github.com/open-webui/open-webui/assets/44872721/14dfd130-e4ea-4a7e-9c77-ddd5d8d49391) **Browser Console Logs:** [Include relevant browser console logs, if applicable] **Docker Container Logs:** [Include relevant Docker container logs, if applicable] **Screenshots (if applicable):** [Attach any relevant screenshots to help illustrate the issue] ## Installation Method [Describe the method you used to install the project, e.g., manual installation, Docker, package manager, etc.] ## Additional Information [Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.] ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

GiteaMirror closed this issue

2026-04-19 19:56:12 -05:00

GiteaMirror commented

2026-04-19 19:56:14 -05:00

@silentoplayz commented on GitHub (Jun 12, 2024):

Environment

Open WebUI Version: [e.g., 0.1.120]
Ollama (if applicable): [e.g., 0.1.30, 0.1.32-rc1]
Operating System: [Windows 11]
Browser (if applicable): [Brave]

It appears that both your Open WebUI and Ollama installations are outdated. This may be causing the issue at hand. Please update them accordingly to their latest versions and let us know if this issue still occurs afterwards!

Open WebUI - v0.3.4 (latest)
Ollama - v0.1.43 (latest)

@silentoplayz commented on GitHub (Jun 12, 2024): > ## Environment > Open WebUI Version: [e.g., 0.1.120] > Ollama (if applicable): [e.g., 0.1.30, 0.1.32-rc1] > Operating System: [Windows 11] > Browser (if applicable): [Brave] It appears that both your Open WebUI and Ollama installations are outdated. This may be causing the issue at hand. Please update them accordingly to their latest versions and let us know if this issue still occurs afterwards! **Open WebUI** - v0.3.4 [(latest)](https://github.com/open-webui/open-webui/releases/tag/v0.3.4) **Ollama** - v0.1.43 [(latest)](https://github.com/ollama/ollama/releases/tag/v0.1.43)

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