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[GH-ISSUE #2557] bitwarden android can't contact the server while on wired ethernet #7695

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opened 2026-04-11 00:21:55 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-11 00:21:55 -05:00
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Originally created by @RE-Specto on GitHub (Jun 5, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2557

Steps To Reproduce

  1. connect android phone with usb to ethernet otg adapter
  2. wait until phone switches to using ethernet ("Ethernet cable is connected" notification)
  3. try saving anything in the vault of the Bitwarden app

Expected Result

should work the same as wifi or cellular network

Actual Result

stuck on Saving... for a while, then returns:

An error has occurred.  
Exception message: The operation was canceled.

Screenshots or Videos

Can't take screenshot due to security policy

Additional Context

will provide on request

Operating System

Android 12 (build N976BXXU8HVGA)
(stock samsung firmware)

Device

Samsung Galaxy Note10+ 5G SM-N976B

Build Version

2023.5.0 (6330)

Beta

  • Using a pre-release version of the application.
Originally created by @RE-Specto on GitHub (Jun 5, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2557 ### Steps To Reproduce 1. connect android phone with usb to ethernet otg adapter 2. wait until phone switches to using ethernet ("Ethernet cable is connected" notification) 3. try saving anything in the vault of the Bitwarden app ### Expected Result should work the same as wifi or cellular network ### Actual Result stuck on `Saving...` for a while, then returns: ``` An error has occurred. Exception message: The operation was canceled. ``` ### Screenshots or Videos Can't take screenshot due to security policy ### Additional Context will provide on request ### Operating System Android 12 (build N976BXXU8HVGA) (stock samsung firmware) ### Device Samsung Galaxy Note10+ 5G SM-N976B ### Build Version 2023.5.0 (6330) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-11 00:21:55 -05:00
GiteaMirror commented 2026-04-11 00:21:57 -05:00
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@cbbit commented on GitHub (Jun 9, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration of your network settings or connection.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:1585145509 --> @cbbit commented on GitHub (Jun 9, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration of your network settings or connection. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#7695
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