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Facial recognition Biometric unlock feature missing #2179

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opened 2025-11-26 23:11:07 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 23:11:07 -06:00
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Originally created by @hashguide on GitHub (Feb 22, 2025).

Steps To Reproduce

  1. Open app when locked with pin & biometrics.
  2. Facial recognition not available as option to unlock.

Expected Result

With pin unlock and biometric unlock activated and app is locked, the android app from play store does not allow facial recognition Biometric unlock option.

Actual Result

I would hope that all Biometric options would be available to the user.

Screenshots or Videos

No response

Additional Context

The only option available to unlock bitwarden is fingerprint or pin on android.

On my phone, my fingerprint sensor doesn't work too good and I've always loved the facial recognition to unlock bitwarden when needed.

I am hoping this is just a bug and not intentional. If intentional, please close issue.

Build Version

Version: 2025.1.2 (19740)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

📱 samsung SM-N981U (note20)

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @hashguide on GitHub (Feb 22, 2025). ### Steps To Reproduce 1. Open app when locked with pin & biometrics. 2. Facial recognition not available as option to unlock. ### Expected Result With pin unlock and biometric unlock activated and app is locked, the android app from play store does not allow facial recognition Biometric unlock option. ### Actual Result I would hope that all Biometric options would be available to the user. ### Screenshots or Videos _No response_ ### Additional Context The only option available to unlock bitwarden is fingerprint or pin on android. On my phone, my fingerprint sensor doesn't work too good and I've always loved the facial recognition to unlock bitwarden when needed. I am hoping this is just a bug and not intentional. If intentional, please close issue. ### Build Version Version: 2025.1.2 (19740) ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details 📱 samsung SM-N981U (note20) ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug label 2025-11-26 23:11:07 -06:00
GiteaMirror commented 2025-11-26 23:11:08 -06:00
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@bitwarden-bot commented on GitHub (Feb 22, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-18550

@bitwarden-bot commented on GitHub (Feb 22, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-18550
GiteaMirror commented 2025-11-26 23:11:08 -06:00
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@SergeantConfused commented on GitHub (Feb 23, 2025):

Hello @hashguide,

Thank you for this report. That's likely the result of an intentional change in recent versions of the Bitwarden Android client; more about this in this Bitwarden Community thread.

I hope you find this clear and helpful; if you have any questions or concerns, please feel free to get in touch with us and please include a link to this GitHub report if you do create a support ticket.

As we use GitHub to track potential bugs and other development related matters; This GitHub report will be closed at this point.

Thank you again,

@SergeantConfused commented on GitHub (Feb 23, 2025): Hello @hashguide, Thank you for this report. That's likely the result of an intentional change in recent versions of the Bitwarden Android client; more about this in [this Bitwarden Community thread](https://community.bitwarden.com/t/face-biometric-not-working-on-samsung-s24-phone/75320). I hope you find this clear and helpful; if you have any questions or concerns, please feel free to [get in touch with us](https://bitwarden.com/help/) and please include a link to this GitHub report if you do create a support ticket. As we use GitHub to track potential bugs and other development related matters; This GitHub report will be closed at this point. Thank you again,
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Reference: github-starred/android#2179
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