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Not been able to create passkey on microsoft account #2045

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opened 2025-11-26 23:06:11 -06:00 by GiteaMirror · 8 comments
GiteaMirror commented 2025-11-26 23:06:11 -06:00
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Originally created by @singh9596 on GitHub (Nov 2, 2024).

Steps To Reproduce

  1. Go to login.live.com
  2. After Logging in, inside the security settings try to add new login method
  3. Choose bitwarden

Expected Result

Should be able see the added passkey on the webpage of Microsoft

Actual Result

Bitwarden shows that it has saved the passkey, but the MS webpage never registers it, there are no issues with Google Passkey whatsoever. The same thing happens if you try to log in using Bitwarden (excluding the keyboard shortcut). In my opinion, MS doesn't allow you to leave the page to perform actions.

Screenshots or Videos

No response

Additional Context

No response

Build Version

2024.10.2

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

Pixel 8a Android 14
Samsung m42 5g android 13 one ui 5.1

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @singh9596 on GitHub (Nov 2, 2024). ### Steps To Reproduce 1. Go to login.live.com 2. After Logging in, inside the security settings try to add new login method 3. Choose bitwarden ### Expected Result Should be able see the added passkey on the webpage of Microsoft ### Actual Result Bitwarden shows that it has saved the passkey, but the MS webpage never registers it, there are no issues with Google Passkey whatsoever. The same thing happens if you try to log in using Bitwarden (excluding the keyboard shortcut). In my opinion, MS doesn't allow you to leave the page to perform actions. ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Build Version 2024.10.2 ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details Pixel 8a Android 14 Samsung m42 5g android 13 one ui 5.1 ### Issue Tracking Info - [ ] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerbug labels 2025-11-26 23:06:12 -06:00
GiteaMirror commented 2025-11-26 23:06:12 -06:00
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@bitwarden-bot commented on GitHub (Nov 2, 2024):

Thank you for your report! We've added this to our internal board for review.
ID: PM-14432

@bitwarden-bot commented on GitHub (Nov 2, 2024): Thank you for your report! We've added this to our internal board for review. ID: PM-14432
GiteaMirror commented 2025-11-26 23:06:13 -06:00
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@singh9596 commented on GitHub (Nov 3, 2024):

Same is the case with paypal

@singh9596 commented on GitHub (Nov 3, 2024): Same is the case with paypal
GiteaMirror commented 2025-11-26 23:06:13 -06:00
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@NovaSilentium commented on GitHub (Nov 4, 2024):

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

@NovaSilentium commented on GitHub (Nov 4, 2024): Hi there, I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below. Thanks!
GiteaMirror commented 2025-11-26 23:06:13 -06:00
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@singh9596 commented on GitHub (Nov 4, 2024):

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

https://github.com/user-attachments/assets/b6bbf06d-10d1-4cd9-bbe7-0138802c7403

See for yourself. Even though it loaded but the passkey didn't got save. Following this I'll attach the screen recording of the passkey created with Google's passkey

@singh9596 commented on GitHub (Nov 4, 2024): > Hi there, > > I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below. > > Thanks! https://github.com/user-attachments/assets/b6bbf06d-10d1-4cd9-bbe7-0138802c7403 See for yourself. Even though it loaded but the passkey didn't got save. Following this I'll attach the screen recording of the passkey created with Google's passkey
GiteaMirror commented 2025-11-26 23:06:13 -06:00
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@singh9596 commented on GitHub (Nov 4, 2024):

https://github.com/user-attachments/assets/5f03038f-944a-41c9-b1ba-3bc1f9934fce

Created with Google's passkey.

@singh9596 commented on GitHub (Nov 4, 2024): https://github.com/user-attachments/assets/5f03038f-944a-41c9-b1ba-3bc1f9934fce Created with Google's passkey.
GiteaMirror commented 2025-11-26 23:06:14 -06:00
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@Felitendo commented on GitHub (Nov 10, 2024):

Same issue for me. I can login with passkeys, but I can't create them

@Felitendo commented on GitHub (Nov 10, 2024): Same issue for me. I can login with passkeys, but I can't create them
GiteaMirror commented 2025-11-26 23:06:14 -06:00
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@SaintPatrck commented on GitHub (Feb 3, 2025):

Hi @singh9596,

Thanks for reporting this! We're looking into the issue with Microsoft and will get back to you as soon as we have an update.

About the PayPal problem: It looks like their assetlinks.json file is missing a required statement called common.get_login_creds. According to Android's documentation, this statement is needed for Digital Asset Links to work correctly.

We suggest reaching out to PayPal to let them know about this. To help them resolve the issue, you can point them to:

We appreciate your help in identifying these issues. Let us know if you have any questions.

@SaintPatrck commented on GitHub (Feb 3, 2025): Hi @singh9596, Thanks for reporting this! We're looking into the issue with Microsoft and will get back to you as soon as we have an update. About the PayPal problem: It looks like their `assetlinks.json` file is missing a required statement called `common.get_login_creds`. According to Android's documentation, this statement is needed for Digital Asset Links to work correctly. We suggest reaching out to PayPal to let them know about this. To help them resolve the issue, you can point them to: - [Android Developer documentation on Digital Asset Links](https://developer.android.com/identity/sign-in/credential-manager#ktshttps://developer.android.com/training/sign-in/passkeys#kts) - [Google Issue Tracker report](https://issuetracker.google.com/issues/301944900) (This highlights the requirement for `common.get_login_creds`) We appreciate your help in identifying these issues. Let us know if you have any questions.
GiteaMirror commented 2025-11-26 23:06:14 -06:00
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@aj-rosado commented on GitHub (Oct 14, 2025):

This should have been fixed by https://github.com/bitwarden/android/pull/5964.

@aj-rosado commented on GitHub (Oct 14, 2025): This should have been fixed by https://github.com/bitwarden/android/pull/5964.
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Reference: github-starred/android#2045
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