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App crashing when trying to add new password #1750

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opened 2025-11-26 22:57:10 -06:00 by GiteaMirror · 10 comments
GiteaMirror commented 2025-11-26 22:57:10 -06:00
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Originally created by @kubab6 on GitHub (Oct 23, 2023).

Steps To Reproduce

  1. Click + Button to add new Password to Vault
  2. Enter name, username and password
  3. Click Save

Expected Result

Password gets added to Vault

Actual Result

App crashes and password doesn‘t get added to Vault

Screenshots or Videos

No response

Additional Context

Selfhosted Instance (Working on Web Vault and Desktop though)

Operating System

iOS

Operating System Version

iOS 17.1

Device

iPhone 12 mini

Build Version

2023.9.2 (5102)

Beta

  • Using a pre-release version of the application.
Originally created by @kubab6 on GitHub (Oct 23, 2023). ### Steps To Reproduce 1. Click + Button to add new Password to Vault 2. Enter name, username and password 3. Click Save ### Expected Result Password gets added to Vault ### Actual Result App crashes and password doesn‘t get added to Vault ### Screenshots or Videos _No response_ ### Additional Context Selfhosted Instance (Working on Web Vault and Desktop though) ### Operating System iOS ### Operating System Version iOS 17.1 ### Device iPhone 12 mini ### Build Version 2023.9.2 (5102) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:57:10 -06:00
GiteaMirror commented 2025-11-26 22:57:10 -06:00
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@JaKooB89 commented on GitHub (Oct 24, 2023):

I'm experiencing exactly the same issue but on Pixel 6 Pro / Android 14

@JaKooB89 commented on GitHub (Oct 24, 2023): I'm experiencing exactly the same issue but on Pixel 6 Pro / Android 14
GiteaMirror commented 2025-11-26 22:57:11 -06:00
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@fxzxmicah commented on GitHub (Oct 25, 2023):

I have the same problem when I generate a new password for an existing account.
Android 13.

@fxzxmicah commented on GitHub (Oct 25, 2023): I have the same problem when I generate a new password for an existing account. Android 13.
GiteaMirror commented 2025-11-26 22:57:11 -06:00
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@manduted commented on GitHub (Oct 25, 2023):

Yes, guys, it happened to me this afternoon. After updating both ios 16.1.1 and Android13 to APP 9.2 version, the App crashed when I added a new item

@manduted commented on GitHub (Oct 25, 2023): Yes, guys, it happened to me this afternoon. After updating both ios 16.1.1 and Android13 to APP 9.2 version, the App crashed when I added a new item
GiteaMirror commented 2025-11-26 22:57:11 -06:00
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@imc67 commented on GitHub (Oct 28, 2023):

Same here! Very very annoying

@imc67 commented on GitHub (Oct 28, 2023): Same here! Very very annoying
GiteaMirror commented 2025-11-26 22:57:11 -06:00
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@dany85free commented on GitHub (Nov 1, 2023):

It also doesn't allow me to modify or add new items auto-detected by Android

@dany85free commented on GitHub (Nov 1, 2023): It also doesn't allow me to modify or add new items auto-detected by Android
GiteaMirror commented 2025-11-26 22:57:12 -06:00
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@imc67 commented on GitHub (Nov 1, 2023):

Same here! Very very annoying

For me it's solved now. I use Cloudron as platform and Vaultwarden as app. Today the Cloudron team updated the app and now it's solved: https://forum.cloudron.io/topic/10303/using-bitwarden-android-app-crashs-when-i-save-any-edits

@imc67 commented on GitHub (Nov 1, 2023): > Same here! Very very annoying For me it's solved now. I use Cloudron as platform and Vaultwarden as app. Today the Cloudron team updated the app and now it's solved: https://forum.cloudron.io/topic/10303/using-bitwarden-android-app-crashs-when-i-save-any-edits
GiteaMirror commented 2025-11-26 22:57:12 -06:00
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@He-Ro commented on GitHub (Nov 3, 2023):

Here is a crash report. It came up when pressing "save" on a new entry creation:

type: crash
osVersion: xxx
package: com.x8bit.bitwarden:8257
process: com.x8bit.bitwarden
processUptime: 52299428 + 340 ms
installer: com.android.packageinstaller

android.runtime.JavaProxyThrowable: System.ArgumentNullException: Value cannot be null.
Parameter name: version
  at Bit.Core.Utilities.VersionHelpers.RemoveSuffix (System.String version) [0x0000c] in <936ae15b13fb4cde85a914994b1b1639>:0 
  at Bit.Core.Utilities.VersionHelpers.IsServerVersionGreaterThanOrEqualTo (System.String targetVersion, System.String compareToVersion) [0x00001] in <936ae15b13fb4cde85a914994b1b1639>:0 
  at Bit.Core.Services.CipherService.ShouldUseCipherKeyEncryptionAsync () [0x000a5] in <936ae15b13fb4cde85a914994b1b1639>:0 
  at Bit.Core.Services.CipherService.UpdateCipherAndGetCipherKeyAsync (Bit.Core.Models.Domain.Cipher cipher, Bit.Core.Models.View.CipherView cipherView, Bit.Core.Models.Domain.SymmetricCryptoKey key, System.Boolean shouldCreateNewCipherKeyIfNeeded) [0x00154] in <936ae15b13fb4cde85a914994b1b1639>:0 
  at Bit.Core.Services.CipherService.EncryptAsync (Bit.Core.Models.View.CipherView model, Bit.Core.Models.Domain.SymmetricCryptoKey key, Bit.Core.Models.Domain.Cipher originalCipher) [0x0062a] in <936ae15b13fb4cde85a914994b1b1639>:0 
  at Bit.App.Pages.CipherAddEditPageViewModel.SubmitAsync () [0x00636] in <5d9edd388158496783b4c62056558d1c>:0 
  at Bit.App.Pages.CipherAddEditPage.Save_Clicked (System.Object sender, System.EventArgs e) [0x00084] in <5d9edd388158496783b4c62056558d1c>:0 
  at System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.<ThrowAsync>b__7_0 (System.Object state) [0x00000] in <21c3e99f3bf94f1fb39e4af2d240aad5>:0 
  at Android.App.SyncContext+<>c__DisplayClass2_0.<Post>b__0 () [0x00000] in <2709d3f558e74d94b1e89fc943d252af>:0 
  at Java.Lang.Thread+RunnableImplementor.Run () [0x00008] in <2709d3f558e74d94b1e89fc943d252af>:0 
  at Java.Lang.IRunnableInvoker.n_Run (System.IntPtr jnienv, System.IntPtr native__this) [0x00008] in <2709d3f558e74d94b1e89fc943d252af>:0 
  at Android.Runtime.JNINativeWrapper.Wrap_JniMarshal_PP_V (_JniMarshal_PP_V callback, System.IntPtr jnienv, System.IntPtr klazz) [0x00005] in <2709d3f558e74d94b1e89fc943d252af>:0 
	at mono.java.lang.RunnableImplementor.n_run(Native Method)
	at mono.java.lang.RunnableImplementor.run(RunnableImplementor.java:31)
	at android.os.Handler.handleCallback(Handler.java:958)
	at android.os.Handler.dispatchMessage(Handler.java:99)
	at android.os.Looper.loopOnce(Looper.java:205)
	at android.os.Looper.loop(Looper.java:294)
	at android.app.ActivityThread.main(ActivityThread.java:8199)
	at java.lang.reflect.Method.invoke(Native Method)
	at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:552)
	at com.android.internal.os.ExecInit.main(ExecInit.java:49)
	at com.android.internal.os.RuntimeInit.nativeFinishInit(Native Method)
	at com.android.internal.os.RuntimeInit.main(RuntimeInit.java:359)

FYI: This is with a vaultwarden server instance and not an official Bitwarden server. So if that has anything to do with it, then please excuse my comment!

Edit: My problem was caused by vaultwarden and it which was fixed in the latest release: https://github.com/dani-garcia/vaultwarden/releases/tag/1.30.0 I'll leave this here if others were also using Vaultwarden… and sorry again for the misguided comment.

@He-Ro commented on GitHub (Nov 3, 2023): Here is a crash report. It came up when pressing "save" on a new entry creation: ``` type: crash osVersion: xxx package: com.x8bit.bitwarden:8257 process: com.x8bit.bitwarden processUptime: 52299428 + 340 ms installer: com.android.packageinstaller android.runtime.JavaProxyThrowable: System.ArgumentNullException: Value cannot be null. Parameter name: version at Bit.Core.Utilities.VersionHelpers.RemoveSuffix (System.String version) [0x0000c] in <936ae15b13fb4cde85a914994b1b1639>:0 at Bit.Core.Utilities.VersionHelpers.IsServerVersionGreaterThanOrEqualTo (System.String targetVersion, System.String compareToVersion) [0x00001] in <936ae15b13fb4cde85a914994b1b1639>:0 at Bit.Core.Services.CipherService.ShouldUseCipherKeyEncryptionAsync () [0x000a5] in <936ae15b13fb4cde85a914994b1b1639>:0 at Bit.Core.Services.CipherService.UpdateCipherAndGetCipherKeyAsync (Bit.Core.Models.Domain.Cipher cipher, Bit.Core.Models.View.CipherView cipherView, Bit.Core.Models.Domain.SymmetricCryptoKey key, System.Boolean shouldCreateNewCipherKeyIfNeeded) [0x00154] in <936ae15b13fb4cde85a914994b1b1639>:0 at Bit.Core.Services.CipherService.EncryptAsync (Bit.Core.Models.View.CipherView model, Bit.Core.Models.Domain.SymmetricCryptoKey key, Bit.Core.Models.Domain.Cipher originalCipher) [0x0062a] in <936ae15b13fb4cde85a914994b1b1639>:0 at Bit.App.Pages.CipherAddEditPageViewModel.SubmitAsync () [0x00636] in <5d9edd388158496783b4c62056558d1c>:0 at Bit.App.Pages.CipherAddEditPage.Save_Clicked (System.Object sender, System.EventArgs e) [0x00084] in <5d9edd388158496783b4c62056558d1c>:0 at System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.<ThrowAsync>b__7_0 (System.Object state) [0x00000] in <21c3e99f3bf94f1fb39e4af2d240aad5>:0 at Android.App.SyncContext+<>c__DisplayClass2_0.<Post>b__0 () [0x00000] in <2709d3f558e74d94b1e89fc943d252af>:0 at Java.Lang.Thread+RunnableImplementor.Run () [0x00008] in <2709d3f558e74d94b1e89fc943d252af>:0 at Java.Lang.IRunnableInvoker.n_Run (System.IntPtr jnienv, System.IntPtr native__this) [0x00008] in <2709d3f558e74d94b1e89fc943d252af>:0 at Android.Runtime.JNINativeWrapper.Wrap_JniMarshal_PP_V (_JniMarshal_PP_V callback, System.IntPtr jnienv, System.IntPtr klazz) [0x00005] in <2709d3f558e74d94b1e89fc943d252af>:0 at mono.java.lang.RunnableImplementor.n_run(Native Method) at mono.java.lang.RunnableImplementor.run(RunnableImplementor.java:31) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:205) at android.os.Looper.loop(Looper.java:294) at android.app.ActivityThread.main(ActivityThread.java:8199) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:552) at com.android.internal.os.ExecInit.main(ExecInit.java:49) at com.android.internal.os.RuntimeInit.nativeFinishInit(Native Method) at com.android.internal.os.RuntimeInit.main(RuntimeInit.java:359) ``` FYI: This is with a vaultwarden server instance and not an official Bitwarden server. So if that has anything to do with it, then please excuse my comment! *Edit:* My problem was caused by vaultwarden and it which was fixed in the latest release: https://github.com/dani-garcia/vaultwarden/releases/tag/1.30.0 I'll leave this here if others were also using Vaultwarden… and sorry again for the misguided comment.
GiteaMirror commented 2025-11-26 22:57:12 -06:00
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@Tlepel commented on GitHub (Nov 7, 2023):

@He-Ro for me the new vaultwarden server release didn't fix the issue at all; are you sure it's fixed?

My (self-hosted) server doesn't receive a request when trying to save new credentials through the app, which to me seems to indicate a bug that is independent of the server, unless the server configuration that's loaded in the app causes some trouble. I'm not familiar with how the app works exactly, but the reproduction steps still seem to be triggering the error with me.

I could try to see what the crash log looks like, but I'd have to know how to get to them (so if anyone could help out with that, that'd be great!)

@Tlepel commented on GitHub (Nov 7, 2023): @He-Ro for me the new vaultwarden server release didn't fix the issue at all; are you sure it's fixed? ------ My (self-hosted) server doesn't receive a request when trying to save new credentials through the app, which to me seems to indicate a bug that is independent of the server, unless the server configuration that's loaded in the app causes some trouble. I'm not familiar with how the app works exactly, but the reproduction steps still seem to be triggering the error with me. I could try to see what the crash log looks like, but I'd have to know how to get to them (so if anyone could help out with that, that'd be great!)
GiteaMirror commented 2025-11-26 22:57:12 -06:00
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@He-Ro commented on GitHub (Nov 7, 2023):

Yes, for me the Vaultwarden update was enough to fix the problem. I can use the steps within the issue description to create a new entry within the application. But note that I used the Android application in the following version: 2023.10.0 (8257)

@He-Ro commented on GitHub (Nov 7, 2023): Yes, for me the Vaultwarden update was enough to fix the problem. I can use the steps within the issue description to create a new entry within the application. But note that I used the Android application in the following version: 2023.10.0 (8257)
GiteaMirror commented 2025-11-26 22:57:13 -06:00
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@TroyBW commented on GitHub (Nov 10, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. Based on this, as well as helpful comments on this issue from other users, I believe the behavior may be related to Vaultwarden. Vaultwarden is a separate project that is not maintained by Bitwarden. For Vaultwarden support, please visit their site: https://vaultwarden.discourse.group/c/help/7

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@TroyBW commented on GitHub (Nov 10, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. Based on this, as well as helpful comments on this issue from other users, I believe the behavior may be related to Vaultwarden. Vaultwarden is a separate project that is not maintained by Bitwarden. For Vaultwarden support, please visit their site: https://vaultwarden.discourse.group/c/help/7 We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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