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Can't scan QR codes #1588

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opened 2025-11-26 22:53:04 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-26 22:53:04 -06:00
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Originally created by @Harvsch on GitHub (Feb 8, 2023).

Steps To Reproduce

Scan QR code

Expected Result

A clear undistorted image

Actual Result

I have difficulty scanning QR codes in Bitwarden on my Samsung A71 phone. The image is strangely distorted and sometimes cannot be read by the program.
2FAS does not exhibit the same distortion and does not have difficulty reading the codes. The problem is worst with sites that produce a smaller code image. The QR image also appears larger on the phone's display with 2FAS than with Bitwarden.

Screenshots or Videos

No response

Additional Context

No response

Operating System

Android

Operating System Version

Android 13

Device

Samsung SM-A71 5G

Build Version

2023.1.0

Beta

  • Using a pre-release version of the application.
Originally created by @Harvsch on GitHub (Feb 8, 2023). ### Steps To Reproduce Scan QR code ### Expected Result A clear undistorted image ### Actual Result I have difficulty scanning QR codes in Bitwarden on my Samsung A71 phone. The image is strangely distorted and sometimes cannot be read by the program. 2FAS does not exhibit the same distortion and does not have difficulty reading the codes. The problem is worst with sites that produce a smaller code image. The QR image also appears larger on the phone's display with 2FAS than with Bitwarden. ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Operating System Android ### Operating System Version Android 13 ### Device Samsung SM-A71 5G ### Build Version 2023.1.0 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:53:04 -06:00
GiteaMirror commented 2025-11-26 22:53:05 -06:00
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@Greenderella commented on GitHub (Feb 14, 2023):

Hi there,

This issue appears to be duplicated from this one: https://github.com/bitwarden/mobile/issues/1130

I will proceed to close this one. If you wish to add any further information/screenshots/recordings etc., please feel free to do so here: https://github.com/bitwarden/mobile/issues/1130 - our engineering team will be happy to review these.

@Greenderella commented on GitHub (Feb 14, 2023): Hi there, This issue appears to be duplicated from this one: https://github.com/bitwarden/mobile/issues/1130 I will proceed to close this one. If you wish to add any further information/screenshots/recordings etc., please feel free to do so here: https://github.com/bitwarden/mobile/issues/1130 - our engineering team will be happy to review these.
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Reference: github-starred/android#1588
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