Mobile: login screen doesnt scroll on small screens so cant complete the log in form and use the app #1555

New Issue

2025-11-26T22:52:23-06:00

GiteaMirror commented

2025-11-26 22:52:23 -06:00

Originally created by @Baggy8 on GitHub (Jan 6, 2023).

Steps To Reproduce

Cannot log into app on phone with small screen because login screen does not scroll. On my telephone I can see the email field, and the "remember me" slider and nothing underneath but it wont let me scroll the screen down so I cant complete the form and log in.

Expected Result

The screen should be able to scroll so people with small screens can use the app

Actual Result

Cannot complete form and therefore cannot use the app

Screenshots or Videos

No response

Additional Context

No response

Operating System

Android

Operating System Version

11 Go

Device

CAT s22

Build Version

Dec 1 2022 release on Play store. Cant tell proper version without logging in.

Beta

Using a pre-release version of the application.

Originally created by @Baggy8 on GitHub (Jan 6, 2023). ### Steps To Reproduce Cannot log into app on phone with small screen because login screen does not scroll. On my telephone I can see the email field, and the "remember me" slider and nothing underneath but it wont let me scroll the screen down so I cant complete the form and log in. ### Expected Result The screen should be able to scroll so people with small screens can use the app ### Actual Result Cannot complete form and therefore cannot use the app ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Operating System Android ### Operating System Version 11 Go ### Device CAT s22 ### Build Version Dec 1 2022 release on Play store. Cant tell proper version without logging in. ### Beta - [ ] Using a pre-release version of the application.

GiteaMirror added the bug label 2025-11-26 22:52:23 -06:00

GiteaMirror closed this issue

2025-11-26 22:52:23 -06:00

GiteaMirror commented

2025-11-26 22:52:24 -06:00

@Squelch commented on GitHub (Jan 12, 2023):

I'd like to confirm this issue.

Device: Acer Holo360
Screen Size: 3"
OS: Android 7.1.1
BW Version 2022.11.0(5580)

Using the touch keyboard to enter the email address, the user is unable to progress by pressing enter/return/send key. In the case of a 3" screen, there's only enough to show the email address entry field with nothing accessible via the default touch keyboard below that.

A workaround is to install a different keyboard app that provides navigation keys, or use an external keyboard (BT, USB) and press the down arrow key to move to the next GUI element. Once, and then right to enable "Remember" and then again to highlight the commit button. This also requires that the user has familiarity with the app to do this blind of course.

There are two possible solutions to this:

Commit the entered email address upon keyboard enter/return/send by default. This will bypass the "Remember" control for which there does not appear to be an alternative elsewhere.
Provide scrolling functionality to the login screen allowing access to all screen controls

@Squelch commented on GitHub (Jan 12, 2023): I'd like to confirm this issue. Device: Acer Holo360 Screen Size: 3" OS: Android 7.1.1 BW Version 2022.11.0(5580) Using the touch keyboard to enter the email address, the user is unable to progress by pressing enter/return/send key. In the case of a 3" screen, there's only enough to show the email address entry field with nothing accessible via the default touch keyboard below that. A workaround is to install a different keyboard app that provides navigation keys, or use an external keyboard (BT, USB) and press the down arrow key to move to the next GUI element. Once, and then right to enable "Remember" and then again to highlight the commit button. This also requires that the user has familiarity with the app to do this blind of course. There are two possible solutions to this: 1. Commit the entered email address upon keyboard enter/return/send by default. This will bypass the "Remember" control for which there does not appear to be an alternative elsewhere. 2. Provide scrolling functionality to the login screen allowing access to all screen controls

GiteaMirror commented

2025-11-26 22:52:24 -06:00

@mpbw2 commented on GitHub (Jan 12, 2023):

Using the touch keyboard to enter the email address, the user is unable to progress by pressing enter/return/send key.

This should be fixed in the 2023.1.0 release currently rolling out (slowly), and the beta channel (available now).

@mpbw2 commented on GitHub (Jan 12, 2023): > Using the touch keyboard to enter the email address, the user is unable to progress by pressing enter/return/send key. This should be fixed in the 2023.1.0 release currently rolling out (slowly), and the beta channel (available now).

GiteaMirror commented

2025-11-26 22:52:25 -06:00

@Squelch commented on GitHub (Jan 14, 2023):

This should be fixed in the 2023.1.0 release currently rolling out (slowly), and the beta channel (available now).

I joined the beta programme, uninstalled and reinstalled the 2023.1.0 release - to clear existing user id persistence

The user can now press enter to continue after entering their email address. "Remember" toggle has been moved to just below the password field and fits within a 3" screen.
I also noticed other improvements with the layout. ie. while adding a pin code.

I am confident that this issue has been resolved satisfactorily, and may be closed.

@Squelch commented on GitHub (Jan 14, 2023): > This should be fixed in the 2023.1.0 release currently rolling out (slowly), and the beta channel (available now). I joined the beta programme, uninstalled and reinstalled the 2023.1.0 release - to clear existing user id persistence The user can now press enter to continue after entering their email address. "Remember" toggle has been moved to just below the password field and fits within a 3" screen. I also noticed other improvements with the layout. ie. while adding a pin code. I am confident that this issue has been resolved satisfactorily, and may be closed.