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Originally created by @tnonate on GitHub (Jan 17, 2025).
Original GitHub issue: https://github.com/bitwarden/android/issues/4587
Steps To Reproduce
Expected Result
Be able to see and share 2FA seeds
Actual Result
See message in the TOTP field that says "Premium Subscription Required"
Screenshots or Videos
Additional Context
No response
Build Version
2025.10
What server are you connecting to?
US
Self-host Server Version
No response
Environment Details
Issue Tracking Info
@bitwarden-bot commented on GitHub (Jan 17, 2025):
Thank you for your report! We've added this to our internal board for review.
ID: PM-17224
@Supernova4422 commented on GitHub (Jan 18, 2025):
I've been experiencing this issue as well. Absolutely infuriating and anxiety inducing given how crucial logins can be.
@SergeantConfused commented on GitHub (Jan 18, 2025):
Hello @tnonate,
Thank you for this report. Just to make sure that you and I are on the same page, in this setup, you have two Premium individual Bitwarden accounts associated with the same Free-type organization, and the vault item in question is inside the organizational vault?
Thank you,
@pcartwright81 commented on GitHub (Jan 18, 2025):
There are some Android users that were sent by support over to my issue, but they should have been here. Here are 4 examples.
https://github.com/bitwarden/clients/issues/12458#issuecomment-2580114274
https://github.com/bitwarden/clients/issues/12458#issuecomment-2586281346
https://github.com/bitwarden/clients/issues/12458#issuecomment-2593936590
https://github.com/bitwarden/clients/issues/12458#issuecomment-2599032691
@pcartwright81 commented on GitHub (Jan 18, 2025):
TOTP which is a paid feature is systematically being broken on all platforms with no acknowledgement or resolution. My issue has been open for almost a month.
@tnonate commented on GitHub (Jan 18, 2025):
@SergeantConfused
Yes. The TOTP used to show up just fine. I'm not sure exactly how long this has been broken, but it's very recent. I only recently noticed this wasn't working. It still works fine on desktop, but it's a bit disruptive when I'm out and about without my computer.
@314eter commented on GitHub (Jan 19, 2025):
I had the same issue, which makes the Android app completely unusable if you're using TOTP for most accounts. As a workaround, you can uninstall the app and install the 2024.12.0 APK from https://github.com/bitwarden/android/releases/tag/v2024.12.0.
@GHM3434 commented on GitHub (Jan 19, 2025):
I have the same issue on desktop browser extension self hosted directly after the UI update I got today. TOTP code field only has premium button and I can't see or copy and TOTP codes to login to my accounts. I am using family subscription.
This is getting bad.. first auto-copy TOTP to clipboard stopped working months ago and now the TOTOP feature is COMPLETELY broken for me.
@tnonate commented on GitHub (Jan 19, 2025):
Update: discovered tonight that I cannot delete the entry. I can make edits, but can't delete.
@telorand commented on GitHub (Jan 20, 2025):
I am also experiencing the same issue. It's an Individual Premium subscription sharing passwords with an Individual Free account (which obviously can't see the TOTP anyway) via a free Organization. Like OP, the issue is only present on Android and otherwise works fine on Desktop, Firefox Extension, and the Web App.
Device: Pixel 9
OS: Android 15
App Version: 2025.1.0 (19622)
@ROosterloo1988 commented on GitHub (Jan 23, 2025):
Also here the same problem with android
@bsteimel commented on GitHub (Jan 23, 2025):
Same problem here, broke with the latest large UI changes. There is no option to copy TOCP on the search page and when you go into the item it says premium subscription required. I have had to revert back to Authy for Android.
App version 2025.1.0 (19622)
📱 google Pixel 6
Thanks for posting the previous version APK this will have to be my solution for my upcoming business trip, i don't want to be away from a browser. My authy isn't entirely updated.
@cksapp commented on GitHub (Jan 24, 2025):
P.S. this appears to be a result of #4390
@gnownairb95 commented on GitHub (Jan 24, 2025):
So it appears that it's a deliberate change to make the experience for premium users worse? That's very unfortunate.
@rbeede commented on GitHub (Jan 24, 2025):
Odd, that would seem to contradict this page though:
https://bitwarden.com/help/password-manager-plans/#compare-personal-plans
@rbeede commented on GitHub (Jan 24, 2025):
Also: https://bitwarden.com/help/integrated-authenticator/
@bsteimel commented on GitHub (Jan 24, 2025):
I think OR is the key word there. You either have to be a part of paid organization OR have a premium account. We all have a premium account hence why we can access the code generation on IOS and desktop browsers. Android prevents this as as bug not as a feature. This is very clearly a bug in the Android version of the bitwarden application that is not recognizing the premium aspect of accounts. Whether I have the account shared with an organization or not i cannot generate TOTP codes on Android.
Plus support has stated that this is a defect and pointed us here. MAN this is frustrating. if this is the design then why are there equivalent tickets for IOS and desktop applications.
I did just test this. If you have a login shared with a family that has members who are not premium then you cannot generate TOTP, of course you can still store the code. I just cloned a login and assigned it to myself and not the organization and I can now generate the TOTP on Android. No difference in functionality for desktop. I don't own an apple device to test.
This is a reduction of functionality within the premium version of the application. I don't want to pay for a 6 person family when I only have 2. I'll just clone all my TOTP coded items into my personal vault i guess. frustrating for sure.
This page needs to be updated: https://bitwarden.com/pricing/ TOTP is not available to organizations under premium membership. Basically you cannot share a login between 2 people unless you pay for the family membership.
@rbeede commented on GitHub (Jan 24, 2025):
The earlier post referencing #4390 seems to indicate that this change was by-design and an intentional change.
@lukemckenna commented on GitHub (Jan 26, 2025):
This is also an issue for me and my wife, both of us have separate paid premium accounts, and I've got a work premium account. I'm able to access the TOTP codes from my primary vault, but not for the shared vaults.
@gomaaz commented on GitHub (Jan 27, 2025):
So it's not a Bug, it's a feature.... 🫠
@bsteimel commented on GitHub (Jan 28, 2025):
I made a decision in going to bone up on my sys admin chops and host my own instance with vault warden. I got it setup today with Docker and even got a reverse proxy setup with SSL. That was fun. Not for everybody but good enough for me. I'll use it for a month before onboarding my wife and daughter
@cksapp commented on GitHub (Jan 28, 2025):
I likely could have specified more clearly here as I was simply referencing the change that appears to have caused this concern.
As it appears that this is likely indeed not an intended change and viewed as a bug instead as other applications have not been subject to this change.
i.e. Browser Extensions, Desktop App, (likely iOS mobile client as well, though I have not tested).
This seems particularly likely given the current PR #4633, so given that this is merged this should be fixed hopefully shortly. 🙏
@lukemckenna commented on GitHub (Jan 28, 2025):
@cksapp thanks for the updated detail, I appreciate knowing there's a solution coming down the pipe.
@gnownairb95 commented on GitHub (Jan 28, 2025):
Thanks @cksapp! Good to see the change being reverted. Still, it would be nice to receive some communication from the BW team as to why that MR was even created in the first place.
@Szaamaan commented on GitHub (Jan 28, 2025):
A bit late to the party, since I noticed this only yesterday... but yeah, was surprised to see I don't have a subscription on my phone when I was sure I did (and confirmed as much after I checked).
Of course it would be nice if shared TOPT codes worked even if the other account doesn't have a sub - otherwise it kind of defeats the whole point of sharing such logins, but at the very least this should still work for the one WITH the sub. But at the same time I can see why / how this might be problematic to implement.
@nshkrsh commented on GitHub (Feb 3, 2025):
hope this bug is resolved ASAP. its troubling.
@ROosterloo1988 commented on GitHub (Feb 7, 2025):
Fixed for me on android 2025.1.2
@rbeede commented on GitHub (Feb 7, 2025):
2025.1.2 Android appears fixed (Premium users can again see TOTPs even of free org shared items).
The website or web extension (Win, Chrome, 2025.1.3) do not show the TOTP like on Android now though.
@tnonate commented on GitHub (Feb 10, 2025):
Also Windows 11 Desktop app. Version 2025.1.4.
@ncgrechlni commented on GitHub (Feb 11, 2025):
Same for me.
@SaintPatrck commented on GitHub (Feb 11, 2025):
Thank you for letting us know it's working as expected after the latest release. An update for the other clients will be available soon.
@ROosterloo1988 commented on GitHub (Feb 12, 2025):
What is as soon as possible?