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[GH-ISSUE #2882] App crashes a few seconds after loading a large vault #14403

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opened 2026-04-15 00:19:36 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-15 00:19:36 -05:00
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Originally created by @mayel on GitHub (Nov 24, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2882

Steps To Reproduce

  1. Launch the app
  2. Authenticate (eg. with fingerprint)
  3. Wait quite a while for the vault to load/sync
  4. The first page of favorites appears
  5. Wait a few more seconds during which the app UI is unresponsive
  6. There's usually a small window (from zero to a few seconds) in which to try to quickly search/copy a password
  7. App crashes

Expected Result

Launch the app and be able to use it leisurely

Actual Result

App crashes

Screenshots or Videos

No response

Additional Context

Have tried on two different devices, and also have tried deleted app cache.
May be similar to other open issues, such as https://github.com/bitwarden/mobile/issues/1715 and https://github.com/bitwarden/mobile/issues/2006

Operating System

Android

Operating System Version

13

Device

OnePlus 7t and Realme GT2

Build Version

8002

Beta

  • Using a pre-release version of the application.
Originally created by @mayel on GitHub (Nov 24, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2882 ### Steps To Reproduce 1. Launch the app 2. Authenticate (eg. with fingerprint) 3. Wait quite a while for the vault to load/sync 4. The first page of favorites appears 5. Wait a few more seconds during which the app UI is unresponsive 6. There's usually a small window (from zero to a few seconds) in which to try to quickly search/copy a password 7. App crashes ### Expected Result Launch the app and be able to use it leisurely ### Actual Result App crashes ### Screenshots or Videos _No response_ ### Additional Context Have tried on two different devices, and also have tried deleted app cache. May be similar to other open issues, such as https://github.com/bitwarden/mobile/issues/1715 and https://github.com/bitwarden/mobile/issues/2006 ### Operating System Android ### Operating System Version 13 ### Device OnePlus 7t and Realme GT2 ### Build Version 8002 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-15 00:19:36 -05:00
GiteaMirror commented 2026-04-15 00:19:39 -05:00
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@atjbramley commented on GitHub (Nov 27, 2023):

Hi @mayel ,

I attempted to reproduce your issue and was unable to do so.

I would like to know more about your issue and would encourage you to contact us via support to see if we can re-produce this. We do not offer tech support via GitHub.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:1827934679 --> @atjbramley commented on GitHub (Nov 27, 2023): Hi @mayel , I attempted to reproduce your issue and was unable to do so. I would like to know more about your issue and would encourage you to contact us via support to see if we can re-produce this. We do not offer tech support via GitHub. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#14403
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