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[GH-ISSUE #1157] Impossible to read QRCode from my Android Phone #13773

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opened 2026-04-14 23:25:50 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-14 23:25:50 -05:00
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Originally created by @JOduMonT on GitHub (Nov 23, 2020).
Original GitHub issue: https://github.com/bitwarden/android/issues/1157

Hi;

So it is probably a very specific issue, I'll try to give as much as details I could.

flower

I use BitWarden on 3 devices (2x Android & iPad) and 2 browsers (Firefox & Brave) on 3 laptops (Linux and MacOS) I believe it is the smartest and the most completed solution to manage my password (better than LastPass and/or KeepassX), anyway this is not the point.

context

Mainly everything works well except when I want to activate the 2nd Authentication by using a QRCode. (Some services, such as Buffer and Nethserver, don't offer the code solution and only give you the QRCode to scan).

devices

My Android are:

  • Samsung Note 4 (model SM-N910W8) with Android 6 and apps from F-Droid
  • Google Nexus 7 with LineageOS 14 (Android 7 (Nougat))

The softwares are:

  • BitWarden for Android: 2.7.0 (but also the version before)
  • QRCode: 1.7

issue (the bug)

Both Android can't read a QR-Code because BitWarden always close.

As QR-code reader I tried QR & Bar code Scanner and Binary Eye and I confirm QR & Bar Code Scanner works well as standalone application.

Steps To Reproduce

Hopefully it could be reproduce by installing Bitwarden on an Android (maybe it is only related to Android 7) and try to scan a QR Code from Bitwarden.

Expected Result

I would love to not have to run for the iPad every time I have to scan a QR-Code.

Actual Result

My temporary solution is the use the Familial iPad for this step.
I have to convince my daughter to let me use the iPad for few minute, log in Bitwarden, run to my computer, scan the QR-Code, logout bitwarden than give back the iPad

Originally created by @JOduMonT on GitHub (Nov 23, 2020). Original GitHub issue: https://github.com/bitwarden/android/issues/1157 Hi; So it is probably a very specific issue, I'll try to give as much as details I could. ## flower I use BitWarden on 3 devices (2x Android & iPad) and 2 browsers (Firefox & Brave) on 3 laptops (Linux and MacOS) I believe it is the smartest and the most completed solution to manage my password (better than LastPass and/or KeepassX), anyway this is not the point. ## context Mainly everything works well except when I want to activate the 2nd Authentication by using a QRCode. (Some services, such as Buffer and Nethserver, don't offer the code solution and only give you the QRCode to scan). ### devices My Android are: - Samsung Note 4 (model SM-N910W8) with Android 6 and apps from F-Droid - Google Nexus 7 with LineageOS 14 (Android 7 (Nougat)) The softwares are: - **BitWarden** for Android: 2.7.0 (but also the version before) - **QRCode**: 1.7 ## issue (the bug) Both Android can't read a QR-Code because BitWarden always close. As QR-code reader I tried QR & Bar code Scanner and Binary Eye and I confirm QR & Bar Code Scanner works well as standalone application. ### Steps To Reproduce Hopefully it could be reproduce by installing Bitwarden on an Android (maybe it is only related to Android 7) and try to scan a QR Code from Bitwarden. ## Expected Result I would love to not have to run for the iPad every time I have to scan a QR-Code. ## Actual Result _My temporary solution is the use the Familial iPad for this step._ I have to convince my daughter to let me use the iPad for few minute, log in Bitwarden, run to my computer, scan the QR-Code, logout bitwarden than give back the iPad
GiteaMirror commented 2026-04-14 23:25:51 -05:00
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@Greenderella commented on GitHub (Nov 23, 2020):

Could be related to both devices running older versions of Android, unfortunately I don't have access to an older device to test this.

Will you first try uninstalling the app, powering off your device and re-installing? Does this issue still persist?

In the past other users have reported that doing a factory reset on older devices and installing Bitwarden first helped them to solved similar issues.

<!-- gh-comment-id:732072111 --> @Greenderella commented on GitHub (Nov 23, 2020): Could be related to both devices running older versions of Android, unfortunately I don't have access to an older device to test this. Will you first try uninstalling the app, powering off your device and re-installing? Does this issue still persist? In the past other users have reported that doing a factory reset on older devices and installing Bitwarden first helped them to solved similar issues.
GiteaMirror commented 2026-04-14 23:25:52 -05:00
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@JOduMonT commented on GitHub (Nov 24, 2020):

Could be related to both devices running older versions of Android, unfortunately I don't have access to an older device to test this.

Will you first try uninstalling the app, powering off your device and re-installing? Does this issue still persist?

In the past other users have reported that doing a factory reset on older devices and installing Bitwarden first helped them to solved similar issues.

I understand this issue is very specific to my ecosystem; and it is more an annoyance for me than anything else.

I'll try your trick and tell you later.

@Greenderella thanks for your message.

<!-- gh-comment-id:732546939 --> @JOduMonT commented on GitHub (Nov 24, 2020): > Could be related to both devices running older versions of Android, unfortunately I don't have access to an older device to test this. > > Will you first try uninstalling the app, powering off your device and re-installing? Does this issue still persist? > > In the past other users have reported that doing a factory reset on older devices and installing Bitwarden first helped them to solved similar issues. I understand this issue is very specific to my ecosystem; and it is more an annoyance for me than anything else. I'll try your trick and tell you later. @Greenderella thanks for your message.
GiteaMirror commented 2026-04-14 23:25:52 -05:00
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@clayadams5226 commented on GitHub (Jan 8, 2021):

Hi @JOduMonT , it looks like there is a viable workaround or resolution for the issue you're experiencing. Please let us know if this resolves the originally posted issue.

<!-- gh-comment-id:756565960 --> @clayadams5226 commented on GitHub (Jan 8, 2021): Hi @JOduMonT , it looks like there is a viable workaround or resolution for the issue you're experiencing. Please let us know if this resolves the originally posted issue.
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Reference: github-starred/android#13773
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