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Android - Tapping the 'Help and feedback' button in Android 11 does nothing. #1157

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opened 2025-11-26 22:40:40 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 22:40:40 -06:00
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Originally created by @SergeantConfused on GitHub (Dec 15, 2020).

Describe the Bug

Tapping the 'Help and feedback' button in the Settings menu does nothing.

Steps To Reproduce

  1. Open the Android Bitwarden client.
  2. Go to Settings.
  3. Tap on 'Help and feedback'.

Expected Result

To open a browser and go to http://help.bitwarden.com/.

Actual Result

Nothing happens.

Screenshots or Videos

N/A.

Environment

  • Device: Google Pixel 2.
  • Operating system: Android 11.
  • Build Version: 2.7.0 (3258).
  • Is this a Beta release? N.

Additional Context

This was also reported to be happening on a Pixel 3 running Android 11.

Originally created by @SergeantConfused on GitHub (Dec 15, 2020). ## Describe the Bug Tapping the 'Help and feedback' button in the Settings menu does nothing. ## Steps To Reproduce 1. Open the Android Bitwarden client. 2. Go to Settings. 3. Tap on 'Help and feedback'. ## Expected Result To open a browser and go to http://help.bitwarden.com/. ## Actual Result Nothing happens. ## Screenshots or Videos N/A. ## Environment - Device: Google Pixel 2. - Operating system: Android 11. - Build Version: 2.7.0 (3258). - Is this a Beta release? N. ## Additional Context This was also reported to be happening on a Pixel 3 running Android 11.
GiteaMirror commented 2025-11-26 22:40:40 -06:00
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@SumuduF commented on GitHub (Dec 15, 2020):

I suspect this is the same as https://github.com/bitwarden/mobile/issues/1164

Does launching vault item URIs work for you? How about "Bitwarden Web Vault" item on the Settings page?

@SumuduF commented on GitHub (Dec 15, 2020): I suspect this is the same as https://github.com/bitwarden/mobile/issues/1164 Does launching vault item URIs work for you? How about "Bitwarden Web Vault" item on the Settings page?
GiteaMirror commented 2025-11-26 22:40:41 -06:00
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@mpbw2 commented on GitHub (Dec 16, 2020):

Duplicate of #1164

@mpbw2 commented on GitHub (Dec 16, 2020): Duplicate of #1164
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Reference: github-starred/android#1157
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