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iOS - BitWarden blocking iPhone from performing iCloud backup due to excess backup storage allocation #1200

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opened 2025-11-26 22:41:47 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 22:41:47 -06:00
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Originally created by @hannad4 on GitHub (Feb 6, 2021).

Describe the Bug

When attempting to initiate an iCloud backup on iOS, the estimated storage size that bitwarden will take up is 14TB, which results in every backup attempt to fail because of insufficient iCloud storage.

Steps To Reproduce

  1. Go to Settings > [your name] > iCloud > Manage Storage > Backups
  2. View details of backup

Expected Result

The iCloud backup size allotted for bitwarden should be a reasonable size (under 1GB at least)

Actual Result

The iCloud backup size allotted for bitwarden is 14TB.

Screenshots or Videos

This bug report is being submitted on behalf of a friend, so I am unable to attach screenshots or build version information

Environment

  • Device: iPhone 6S
  • Operating system: iOS14.4
  • Build Version (go to "Settings" → "About" in the app): This bug report is being submitted on behalf of a friend, so I am unable to attach screenshots or build version information
  • Is this a Beta release? [NO]

Additional Context

This bug report is being submitted on behalf of a friend, so I am unable to attach screenshots or build version information

Originally created by @hannad4 on GitHub (Feb 6, 2021). <!-- Comment: Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> ## Describe the Bug When attempting to initiate an iCloud backup on iOS, the estimated storage size that bitwarden will take up is 14TB, which results in every backup attempt to fail because of insufficient iCloud storage. <!-- Comment: A clear and concise description of what the bug is. --> ## Steps To Reproduce <!-- Comment: How can we reproduce the behavior: --> 1. Go to Settings > [your name] > iCloud > Manage Storage > Backups 2. View details of backup ## Expected Result The iCloud backup size allotted for bitwarden should be a reasonable size (under 1GB at least) <!-- Comment: A clear and concise description of what you expected to happen. --> ## Actual Result The iCloud backup size allotted for bitwarden is 14TB. <!-- Comment: A clear and concise description of what is happening. --> ## Screenshots or Videos This bug report is being submitted on behalf of a friend, so I am unable to attach screenshots or build version information <!-- Comment: If applicable, add screenshots and/or a short video to help explain your problem. --> ## Environment - Device: iPhone 6S - Operating system: iOS14.4 - Build Version (go to "Settings" → "About" in the app): This bug report is being submitted on behalf of a friend, so I am unable to attach screenshots or build version information - Is this a Beta release? [NO] ## Additional Context This bug report is being submitted on behalf of a friend, so I am unable to attach screenshots or build version information <!-- Comment: Add any other context about the problem here. -->
GiteaMirror commented 2025-11-26 22:41:47 -06:00
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@SergeantConfused commented on GitHub (Feb 7, 2021):

Hi there,

I'm unable to reproduce this on my iPhone SE 2020 running iOS 14.4. Can you please ask your friend to uninstall their Bitwarden client, reboot their device by turning it off (long press) and back on, reinstall Bitwarden on their phone, and test that again?
It's also important to note that iCloud saves the state of the Bitwarden application on your phone, not necessarily the data that's inside your Bitwarden vault. So, they can skip backing it up and reinstall Bitwarden and log into their vault instead.

Thank you in advance,

@SergeantConfused commented on GitHub (Feb 7, 2021): Hi there, I'm unable to reproduce this on my iPhone SE 2020 running iOS 14.4. Can you please ask your friend to uninstall their Bitwarden client, reboot their device by turning it off (long press) and back on, reinstall Bitwarden on their phone, and test that again? It's also important to note that iCloud saves the state of the Bitwarden application on your phone, not necessarily the data that's inside your Bitwarden vault. So, they can skip backing it up and reinstall Bitwarden and log into their vault instead. Thank you in advance,
GiteaMirror commented 2025-11-26 22:41:47 -06:00
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@djsmith85 commented on GitHub (Mar 2, 2022):

Hi @hannad4, it appears we've not heard from you about this issue in some time. While we are now closing this issue, if it continues to be a problem please feel free to re-open this issue and provide any further information that may be helpful in reproducing the problem or helping you further.

@djsmith85 commented on GitHub (Mar 2, 2022): Hi @hannad4, it appears we've not heard from you about this issue in some time. While we are now closing this issue, if it continues to be a problem please feel free to re-open this issue and provide any further information that may be helpful in reproducing the problem or helping you further.
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Reference: github-starred/android#1200
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