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Crashing on iOS 14 beta #1091

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opened 2025-11-26 22:38:50 -06:00 by GiteaMirror · 11 comments
GiteaMirror commented 2025-11-26 22:38:50 -06:00
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Originally created by @BobbyMcWho on GitHub (Aug 30, 2020).

Originally assigned to: @mpbw2 on GitHub.

Describe the Bug

App crashes on iOS 14 Beta build 6 (still occurring on build 7)

Steps To Reproduce

  1. Open Bitwarden
  2. Unlock using either Master Password or FaceID

Expected Result

App opens to main screen

Actual Result

App crashes

Screenshots or Videos

https://youtu.be/Y5vI2aYJ_Lo

Environment

  • Device: iPhone 11 Pro
  • Operating system: 14.0 (18A5357e)
  • Build Version (go to "Settings" → "About" in the app): 2.5.0
  • Is this a Beta release? Yes for iOS, no for the app

Additional Context

I can still use the app through the iOS keyboard password manager’s auto fill, but if I try and open the app it crashes no matter where I open it from.

Originally created by @BobbyMcWho on GitHub (Aug 30, 2020). Originally assigned to: @mpbw2 on GitHub. ## Describe the Bug App crashes on iOS 14 Beta build 6 (still occurring on build 7) ## Steps To Reproduce 1. Open Bitwarden 2. Unlock using either Master Password or FaceID ## Expected Result App opens to main screen ## Actual Result App crashes ## Screenshots or Videos https://youtu.be/Y5vI2aYJ_Lo ## Environment - Device: iPhone 11 Pro - Operating system: 14.0 (18A5357e) - Build Version (go to "Settings" → "About" in the app): 2.5.0 - Is this a Beta release? Yes for iOS, no for the app ## Additional Context I can still use the app through the iOS keyboard password manager’s auto fill, but if I try and open the app it crashes no matter where I open it from.
GiteaMirror commented 2025-11-26 22:38:50 -06:00
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@itsrishabh commented on GitHub (Sep 10, 2020):

+1, same issue here on the latest beta (September 9, 2020)

@itsrishabh commented on GitHub (Sep 10, 2020): +1, same issue here on the latest beta (September 9, 2020)
GiteaMirror commented 2025-11-26 22:38:51 -06:00
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@mpbw2 commented on GitHub (Sep 10, 2020):

I'm unable to reproduce this using the same config (iPhone 11 Pro running iOS 14 beta 8, public release of Bitwarden app, fresh install, logged in with Face ID unlock enabled). Can you try re-installing the app? Are there additional settings/features you have enabled in Bitwarden beyond the defaults?

@mpbw2 commented on GitHub (Sep 10, 2020): I'm unable to reproduce this using the same config (iPhone 11 Pro running iOS 14 beta 8, public release of Bitwarden app, fresh install, logged in with Face ID unlock enabled). Can you try re-installing the app? Are there additional settings/features you have enabled in Bitwarden beyond the defaults?
GiteaMirror commented 2025-11-26 22:38:51 -06:00
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@BobbyMcWho commented on GitHub (Sep 10, 2020):

I can confirm that a fresh install of the app seems to have fixed the issue on iOS 14 Beta Release 7. Thanks @mportune-bw for the idea, I didn't realize that I may have to do that.

@BobbyMcWho commented on GitHub (Sep 10, 2020): I can confirm that a fresh install of the app seems to have fixed the issue on iOS 14 Beta Release 7. Thanks @mportune-bw for the idea, I didn't realize that I may have to do that.
GiteaMirror commented 2025-11-26 22:38:51 -06:00
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@mpbw2 commented on GitHub (Sep 10, 2020):

No problem, though technically you shouldn't have to do it, so I suspect we still have an issue. Let us know if it starts happening again. I'll leave this issue open until iOS 14 final is released.

@mpbw2 commented on GitHub (Sep 10, 2020): No problem, though technically you _shouldn't_ have to do it, so I suspect we still have an issue. Let us know if it starts happening again. I'll leave this issue open until iOS 14 final is released.
GiteaMirror commented 2025-11-26 22:38:51 -06:00
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@robinbisping commented on GitHub (Sep 14, 2020):

I experienced the same after upgrading iOS from 13.6 to 13.7, when trying to unlock with both touchID and my passphrase. A fresh install fixed it for me as well.

@robinbisping commented on GitHub (Sep 14, 2020): I experienced the same after upgrading iOS from 13.6 to 13.7, when trying to unlock with both touchID and my passphrase. A fresh install fixed it for me as well.
GiteaMirror commented 2025-11-26 22:38:52 -06:00
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@simonpjcox commented on GitHub (Sep 16, 2020):

Just to confirm I had the same problem when I upgraded my iPad Pro (MTXQ2B/A model) to iOS 14 today; opening the Bitwarden app triggered the FaceID unlock (as expected) but upon completing the unlock it crashed me back out to the iPad home screen. Following the above advice of deleting and reinstalling appears to have fixed it though so I'll see if I have a similar issue with my iPhone shortly!

@simonpjcox commented on GitHub (Sep 16, 2020): Just to confirm I had the same problem when I upgraded my iPad Pro (MTXQ2B/A model) to iOS 14 today; opening the Bitwarden app triggered the FaceID unlock (as expected) but upon completing the unlock it crashed me back out to the iPad home screen. Following the above advice of deleting and reinstalling appears to have fixed it though so I'll see if I have a similar issue with my iPhone shortly!
GiteaMirror commented 2025-11-26 22:38:52 -06:00
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@justinw1320 commented on GitHub (Sep 17, 2020):

I’ve had the same issue on the iPhone 11 Pro since the beginning of the iOS 14 beta, and it continued after leaving the beta program for the general iOS 14 release. It would crash to home screen after login in any circumstance, whether it be faceID or my password and after 2FA. The crash also occurred when accessing the auto fill from the keyboard. Reinstalling the app fixed the issue.

@justinw1320 commented on GitHub (Sep 17, 2020): I’ve had the same issue on the iPhone 11 Pro since the beginning of the iOS 14 beta, and it continued after leaving the beta program for the general iOS 14 release. It would crash to home screen after login in any circumstance, whether it be faceID or my password and after 2FA. The crash also occurred when accessing the auto fill from the keyboard. Reinstalling the app fixed the issue.
GiteaMirror commented 2025-11-26 22:38:52 -06:00
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@mpbw2 commented on GitHub (Sep 23, 2020):

Update will be released shortly

@mpbw2 commented on GitHub (Sep 23, 2020): Update will be released shortly
GiteaMirror commented 2025-11-26 22:38:52 -06:00
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@smnbbrv commented on GitHub (Oct 4, 2020):

Any plans on release date? The issue is still in place

@smnbbrv commented on GitHub (Oct 4, 2020): Any plans on release date? The issue is still in place
GiteaMirror commented 2025-11-26 22:38:52 -06:00
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@sbhal commented on GitHub (Nov 15, 2020):

I am still observing crash on starting app

@sbhal commented on GitHub (Nov 15, 2020): I am still observing crash on starting app
GiteaMirror commented 2025-11-26 22:38:53 -06:00
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@smnbbrv commented on GitHub (Nov 15, 2020):

What helped me is uninstalling the app and installing it again. Otherwise could not get it working

@smnbbrv commented on GitHub (Nov 15, 2020): What helped me is uninstalling the app and installing it again. Otherwise could not get it working
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Reference: github-starred/android#1091
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