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[Bug]: (v23.12.0) N26 with multiple spaces sync through GoCardless gives "something internally went wrong" #810

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opened 2026-02-28 19:20:41 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-02-28 19:20:41 -06:00
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Originally created by @Arnoud-B on GitHub (Dec 11, 2023).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I have an N26 account with multiple spaces. When I set it up a few weeks ago with sync via GoCardless I ran into the "something internally went wrong" issue, but I don't think it appeared on every sync in the past weeks. Today it appeared again, and it seemed to be related to a transfer between a space and the main account because the transfer showed up twice in the space (transfer out and transfer in of the same amount, while it should only have been a transfer out).

So I unlinked all three accounts (main account + 2 spaces), I force closed the 2 spaces and recreated them, then linked everything up again through GoCardless. Then I received the "something internally went wrong" message 3 times in a row (see screenshot).

The data looks alright, but the transfers between the spaces and the main account are not recognized as transfers. When I tell Actual that it's a transfer, I get duplicates.

Now, a sync on the spaces gives no error, but a sync on the main account does still give the same error.

What error did you receive?

Screenshot 2023-12-11 at 13 06 40 (Actual)@2x

Where are you hosting Actual?

Locally via Yarn

What browsers are you seeing the problem on?

Safari

Operating System

Mac OSX

Originally created by @Arnoud-B on GitHub (Dec 11, 2023). ### Verified issue does not already exist? - [X] I have searched and found no existing issue ### What happened? I have an N26 account with multiple spaces. When I set it up a few weeks ago with sync via GoCardless I ran into the "something internally went wrong" issue, but I don't think it appeared on every sync in the past weeks. Today it appeared again, and it seemed to be related to a transfer between a space and the main account because the transfer showed up twice in the space (transfer out and transfer in of the same amount, while it should only have been a transfer out). So I unlinked all three accounts (main account + 2 spaces), I force closed the 2 spaces and recreated them, then linked everything up again through GoCardless. Then I received the "something internally went wrong" message 3 times in a row (see screenshot). The data looks alright, but the transfers between the spaces and the main account are not recognized as transfers. When I tell Actual that it's a transfer, I get duplicates. Now, a sync on the spaces gives no error, but a sync on the main account does still give the same error. ### What error did you receive? ![Screenshot 2023-12-11 at 13 06 40 (Actual)@2x](https://github.com/actualbudget/actual/assets/11488458/ac67b312-1481-451a-8582-d6cb2f6a352c) ### Where are you hosting Actual? Locally via Yarn ### What browsers are you seeing the problem on? Safari ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 19:20:41 -06:00
GiteaMirror commented 2026-02-28 19:20:42 -06:00
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@MatissJanis commented on GitHub (Dec 30, 2023):

👋 I have N26 and have not observed any issues so far.

Do you have the server logs for the internal error you're experiencing?

@MatissJanis commented on GitHub (Dec 30, 2023): 👋 I have N26 and have not observed any issues so far. Do you have the server logs for the internal error you're experiencing?
GiteaMirror commented 2026-02-28 19:20:42 -06:00
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@xocasdashdash commented on GitHub (Jan 5, 2024):

@MatissJanis I'm seeing an error too but mine says:

Something went wrong {
  summary: "Couldn't update account transactions",
  detail: 'Access has expired or it has been revoked. To restore access reconnect the account.',
  status_code: 401,
  type: 'AccessExpiredError'
}

Right after i link the account in N26 website

@xocasdashdash commented on GitHub (Jan 5, 2024): @MatissJanis I'm seeing an error too but mine says: ``` Something went wrong { summary: "Couldn't update account transactions", detail: 'Access has expired or it has been revoked. To restore access reconnect the account.', status_code: 401, type: 'AccessExpiredError' } ``` Right after i link the account in N26 website
GiteaMirror commented 2026-02-28 19:20:43 -06:00
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@xocasdashdash commented on GitHub (Jan 8, 2024):

I pinged gocardless and there's something wrong on N26 side and they're going to be reaching out to them.

@xocasdashdash commented on GitHub (Jan 8, 2024): I pinged gocardless and there's something wrong on N26 side and they're going to be reaching out to them.
GiteaMirror commented 2026-02-28 19:20:43 -06:00
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@MatissJanis commented on GitHub (Jan 8, 2024):

Great. Yes, this does seem to be on their end, so I'll close the issue.

@MatissJanis commented on GitHub (Jan 8, 2024): Great. Yes, this does seem to be on their end, so I'll close the issue.
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