[Bug]: GoCardless Sync not show Bankinter transactions #2540

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opened 2026-02-28 20:17:40 -06:00 by GiteaMirror · 4 comments
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Originally created by @rpadafo on GitHub (Oct 14, 2025).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

Hello!

GoCardless has had a problem with synchronizing with Spain's Bankinter bank. We have been in contact with them and they have already solved the problem. I have tried to synchronize the bank in the application but it does not show any transactions. It has only brought up the account balance.

If I add the bank account in GoCardless, I can see the transactions, but nothing appears in the Actual log.

This is Actual's log:

Image

This is the GoCardless Json file wich has been downloaded from their site (all personal data have been removed):

{ "transactions": { "booked": [ { "bookingDate": "2025-10-14", "valueDate": "2025-10-14", "transactionAmount": { "amount": "17.50", "currency": "EUR" }, "creditorName": "NAME ACCOUNT", "creditorAccount": { "iban": "ES3501765500166538553" }, "debtorName": "Mangopay", "remittanceInformationUnstructured": "/TXT/H|TRANSF OTRAS ENTID /Mangopay", "internalTransactionId": "2b4453883a77de5c6fae24a3hgtrf213" }, { "bookingDate": "2025-10-14", "valueDate": "2025-10-14", "transactionAmount": { "amount": "45.00", "currency": "EUR" }, "creditorName": "NAME ACCOUNT", "creditorAccount": { "iban": "ES3501765500166538553" }, "debtorName": "Person", "remittanceInformationUnstructured": "/TXT/H|TRANSF", "internalTransactionId": "893fc8d66cc9a7bde546d6f65gtafc54" }, { "bookingDate": "2025-10-14", "valueDate": "2025-10-14", "transactionAmount": { "amount": "-139.58", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/D|ALIEXPRESSCOM", "internalTransactionId": "e53ffa67f766s5s9aj860c5303921b" } ], "pending": [ { "bookingDate": "2025-10-13", "transactionAmount": { "amount": "-9.00", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/REAL 12/10/25|20251020" }, { "bookingDate": "2025-10-13", "transactionAmount": { "amount": "-122.15", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/AUCHAN 13/10/25|20251020" }, { "bookingDate": "2025-10-10", "transactionAmount": { "amount": "-53.57", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/III-TOMILLO 10/10/25|20251017" }, { "bookingDate": "2025-10-10", "transactionAmount": { "amount": "-7.90", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/FNAC 10/10/25|20251017" } ] }, "last_updated": "2025-10-14T16:31:14.046107Z" }

How can we reproduce the issue?

.

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome

Operating System

None

Originally created by @rpadafo on GitHub (Oct 14, 2025). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? Hello! GoCardless has had a problem with synchronizing with Spain's Bankinter bank. We have been in contact with them and they have already solved the problem. I have tried to synchronize the bank in the application but it does not show any transactions. It has only brought up the account balance. If I add the bank account in GoCardless, I can see the transactions, but nothing appears in the Actual log. This is Actual's log: <img width="2256" height="334" alt="Image" src="https://github.com/user-attachments/assets/c1f22c80-c967-437a-8b3e-586972c2e82a" /> This is the GoCardless Json file wich has been downloaded from their site (all personal data have been removed): `{ "transactions": { "booked": [ { "bookingDate": "2025-10-14", "valueDate": "2025-10-14", "transactionAmount": { "amount": "17.50", "currency": "EUR" }, "creditorName": "NAME ACCOUNT", "creditorAccount": { "iban": "ES3501765500166538553" }, "debtorName": "Mangopay", "remittanceInformationUnstructured": "/TXT/H|TRANSF OTRAS ENTID /Mangopay", "internalTransactionId": "2b4453883a77de5c6fae24a3hgtrf213" }, { "bookingDate": "2025-10-14", "valueDate": "2025-10-14", "transactionAmount": { "amount": "45.00", "currency": "EUR" }, "creditorName": "NAME ACCOUNT", "creditorAccount": { "iban": "ES3501765500166538553" }, "debtorName": "Person", "remittanceInformationUnstructured": "/TXT/H|TRANSF", "internalTransactionId": "893fc8d66cc9a7bde546d6f65gtafc54" }, { "bookingDate": "2025-10-14", "valueDate": "2025-10-14", "transactionAmount": { "amount": "-139.58", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/D|ALIEXPRESSCOM", "internalTransactionId": "e53ffa67f766s5s9aj860c5303921b" } ], "pending": [ { "bookingDate": "2025-10-13", "transactionAmount": { "amount": "-9.00", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/REAL 12/10/25|20251020" }, { "bookingDate": "2025-10-13", "transactionAmount": { "amount": "-122.15", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/AUCHAN 13/10/25|20251020" }, { "bookingDate": "2025-10-10", "transactionAmount": { "amount": "-53.57", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/III-TOMILLO 10/10/25|20251017" }, { "bookingDate": "2025-10-10", "transactionAmount": { "amount": "-7.90", "currency": "EUR" }, "debtorName": "NAME ACCOUNT", "debtorAccount": { "iban": "ES3501765500166538553" }, "remittanceInformationUnstructured": "/TXT/FNAC 10/10/25|20251017" } ] }, "last_updated": "2025-10-14T16:31:14.046107Z" }` ### How can we reproduce the issue? . ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Chrome ### Operating System None
GiteaMirror added the bug label 2026-02-28 20:17:40 -06:00
Author
Owner

@rpadafo commented on GitHub (Oct 14, 2025):

If I go to Bank Sync Settings, I can see the bank without field information

Image
@rpadafo commented on GitHub (Oct 14, 2025): If I go to Bank Sync Settings, I can see the bank without field information <img width="1590" height="800" alt="Image" src="https://github.com/user-attachments/assets/e83d6ace-ced0-485a-9df8-e902de6370c7" />
Author
Owner

@matt-fidd commented on GitHub (Oct 16, 2025):

This looks to be a bank specific issue, please could you reach out on Discord for tech support?

@matt-fidd commented on GitHub (Oct 16, 2025): This looks to be a bank specific issue, please could you reach out on Discord for tech support?
Author
Owner

@rpadafo commented on GitHub (Oct 16, 2025):

Hello @matt-fidd , there has been an open ticker on GitHub since July. Is there anything else we can do?

@rpadafo commented on GitHub (Oct 16, 2025): Hello @matt-fidd , there has been an open ticker on GitHub since July. Is there anything else we can do?
Author
Owner

@matt-fidd commented on GitHub (Oct 16, 2025):

Could you tag me into that please and I can try to take a look when I get a chance?

@matt-fidd commented on GitHub (Oct 16, 2025): Could you tag me into that please and I can try to take a look when I get a chance?
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Reference: github-starred/actual#2540