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[Bug]: cannot sync local after enabling encryption on remote #1495

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opened 2026-02-28 19:45:16 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-02-28 19:45:16 -06:00
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Originally created by @olets on GitHub (Oct 9, 2024).

Verified issue does not already exist?

  • I have searched and found no existing issue
  • I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)

What happened?

I enabled encryption remotely. Going back to the local I got the expected

Syncing has been reset on this cloud file
You need to revert it to continue syncing. Any unsynced data will be lost. If you like, you can instead upload this file to be the latest version. Learn more

Clicking "revert" shows me the "downloading" screen and takes me to the file list.

Clicking on the file opens it, with the ⚠️ icon next to the sync button and that same toast warning.

Both remote and local are on 24.10.1

Maybe relevant: when I enabled encryption on the remote, the remote was on 24.10.1 and local was on 24.10.0. After encrypting on the remote and [attempting] reverting on the local, in the local file list view hovering over the file's 🔑 icon showed a "this file is encrypted and you don't have the key" title.

Where are you hosting Actual?

Fly.io

What browsers are you seeing the problem on?

No response

Operating System

Mac OSX

Originally created by @olets on GitHub (Oct 9, 2024). ### Verified issue does not already exist? - [X] I have searched and found no existing issue - [X] I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file) ### What happened? I enabled encryption remotely. Going back to the local I got the expected > Syncing has been reset on this cloud file You need to revert it to continue syncing. Any unsynced data will be lost. If you like, you can instead upload this file to be the latest version. [Learn more](https://actualbudget.org/docs/getting-started/sync/#debugging-sync-issues) Clicking "revert" shows me the "downloading" screen and takes me to the file list. Clicking on the file opens it, with the ⚠️ icon next to the sync button and that same toast warning. Both remote and local are on 24.10.1 Maybe relevant: when I enabled encryption on the remote, the remote was on 24.10.1 and local was on 24.10.0. After encrypting on the remote and [attempting] reverting on the local, in the local file list view hovering over the file's 🔑 icon showed a "this file is encrypted and you don't have the key" title. ### Where are you hosting Actual? Fly.io ### What browsers are you seeing the problem on? _No response_ ### Operating System Mac OSX
GiteaMirror added the user interfacebug labels 2026-02-28 19:45:16 -06:00
GiteaMirror commented 2026-02-28 19:45:17 -06:00
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@Sinled commented on GitHub (Dec 24, 2024):

Also have this problem, @olets have you solved it?

@Sinled commented on GitHub (Dec 24, 2024): Also have this problem, @olets have you solved it?
GiteaMirror commented 2026-02-28 19:45:17 -06:00
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@Sinled commented on GitHub (Dec 24, 2024):

Also have this problem, @olets have solved it?

If anyone stumbles upon this, removing local files on mac application and clearing site data on iOS helped.

@Sinled commented on GitHub (Dec 24, 2024): > Also have this problem, @olets have solved it? If anyone stumbles upon this, removing local files on mac application and clearing site data on iOS helped.
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Reference: github-starred/actual#1495
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