update contributing guide

.github/ISSUE_TEMPLATE/question.yml

@@ -0,0 +1,70 @@
+name: Question / Help
+description: Ask a question or get help
+title: "[Question]: "
+labels: ["question"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Have a question? We're here to help!
+
+        **Note:** For quick answers, consider joining our [Discord](https://discord.gg/xWYrkyvJ2s)!
+
+  - type: textarea
+    id: question
+    attributes:
+      label: Question
+      description: What would you like to know?
+      placeholder: Ask your question here...
+    validations:
+      required: true
+
+  - type: dropdown
+    id: category
+    attributes:
+      label: Category
+      description: What is your question about?
+      options:
+        - Setup / Installation
+        - Configuration
+        - API Usage
+        - CLI Usage
+        - Frontend Development
+        - Backend Development
+        - Deployment
+        - Authentication / Permissions
+        - Organizations
+        - Performance / Optimization
+        - Troubleshooting
+        - Other
+    validations:
+      required: true
+
+  - type: textarea
+    id: context
+    attributes:
+      label: Context
+      description: Additional context about your question
+      placeholder: |
+        What are you trying to accomplish?
+        What have you tried so far?
+        Any relevant configuration or setup details?
+
+  - type: textarea
+    id: environment
+    attributes:
+      label: Environment (if relevant)
+      placeholder: |
+        - OS: [e.g. Ubuntu 22.04]
+        - Python Version: [e.g. 3.10]
+        - Deployment: [e.g. Docker, Local]
+
+  - type: checkboxes
+    id: checklist
+    attributes:
+      label: Pre-submission Checklist
+      options:
+        - label: I have checked the documentation
+          required: true
+        - label: I have searched existing issues
+          required: true