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Error saving cipher #982

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opened 2025-11-07 06:54:25 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-07 06:54:25 -06:00
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Originally created by @suricloud on GitHub (Mar 18, 2021).

Hi Just installed it on my vps with ubuntu 20.04 following this guide ( https://www.linode.com/docs/guides/how-to-self-host-the-bitwarden-rs-password-manager/)

Installed succesdully but cant save any passwords, i do get the erro of " Error saving cipher "
How to fix this?

Subject of the issue

Deployment environment

  • bitwarden_rs version:

  • Install method:

  • Clients used:

  • Reverse proxy and version:

  • MySQL/MariaDB or PostgreSQL version:

  • Other relevant details:

Steps to reproduce

Expected behaviour

Actual behaviour

Troubleshooting data

Originally created by @suricloud on GitHub (Mar 18, 2021). <!-- # ### NOTE: Please update to the latest version of bitwarden_rs before reporting an issue! This saves you and us a lot of time and troubleshooting. See: * https://github.com/dani-garcia/bitwarden_rs/issues/1180 * https://github.com/dani-garcia/bitwarden_rs/wiki/Updating-the-bitwarden-image # ### --> Hi Just installed it on my vps with ubuntu 20.04 following this guide ( https://www.linode.com/docs/guides/how-to-self-host-the-bitwarden-rs-password-manager/) Installed succesdully but cant save any passwords, i do get the erro of " Error saving cipher " How to fix this? <!-- Please fill out the following template to make solving your problem easier and faster for us. This is only a guideline. If you think that parts are unnecessary for your issue, feel free to remove them. Remember to hide/redact personal or confidential information, such as passwords, IP addresses, and DNS names as appropriate. --> ### Subject of the issue <!-- Describe your issue here. --> ### Deployment environment <!-- ========================================================================================= Preferably, use the `Generate Support String` button on the admin page's Diagnostics tab. That will auto-generate most of the info requested in this section. ========================================================================================= --> <!-- The version number, obtained from the logs (at startup) or the admin diagnostics page --> <!-- This is NOT the version number shown on the web vault, which is versioned separately from bitwarden_rs --> <!-- Remember to check if your issue exists on the latest version first! --> * bitwarden_rs version: <!-- How the server was installed: Docker image, OS package, built from source, etc. --> * Install method: * Clients used: <!-- web vault, desktop, Android, iOS, etc. (if applicable) --> * Reverse proxy and version: <!-- if applicable --> * MySQL/MariaDB or PostgreSQL version: <!-- if applicable --> * Other relevant details: ### Steps to reproduce <!-- Tell us how to reproduce this issue. What parameters did you set (differently from the defaults) and how did you start bitwarden_rs? --> ### Expected behaviour <!-- Tell us what you expected to happen --> ### Actual behaviour <!-- Tell us what actually happened --> ### Troubleshooting data <!-- Share any log files, screenshots, or other relevant troubleshooting data -->
GiteaMirror commented 2025-11-07 06:54:26 -06:00
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@BlackDex commented on GitHub (Mar 18, 2021):

For that we need more information that you are giving here. It clearly states what we need when you are creating this ticket.
So please provide logs from the reverse proxy if possible, from bitwarden.log, else we can't help at all.

@BlackDex commented on GitHub (Mar 18, 2021): For that we need more information that you are giving here. It clearly states what we need when you are creating this ticket. So please provide logs from the reverse proxy if possible, from bitwarden.log, else we can't help at all.
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Reference: github-starred/vaultwarden#982