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Vaultwarden does not appear to be compatible with Bitwarden on Android #5264

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opened 2026-03-07 20:18:25 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-03-07 20:18:25 -06:00
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Originally created by @ivanskodje on GitHub (Jun 30, 2023).

Subject of the issue

The latest version of Vaultwarden does not appear to be compatible with the Bitwarden on mobile.

Bitwarden claims this is an issue with Vaultwarden: https://github.com/bitwarden/mobile/issues/2591 Maybe they are right, maybe not. Either way there seems to be a comparability issue somewhere, and there is no debug logs that i have found that were helpful in identifying the cause.

From Bitwarden mobile app's perspective, these are the steps taken:

  • Start Bitwarden
  • Select "Self Hosted"
  • Enter secure https url to self-host
  • Enter valid email address
  • Continue
  • Message appears: "We were unable to process your request. Please try again or contact us. "

Error message appears whenever we have a valid email. If i enter a nonsense email, it does not pop the error.
(Login fails no matter what at this point.)

Please let me know if there is any hidden debug features I can turn on to help debug and find solution to this.

Deployment environment

  • Vaultwarden version: v1.28.0
  • Web-vault version: v2023.3.0b
  • OS/Arch: linux/x86_64
  • Running within Docker: true (Base: Debian)
  • Environment settings overridden: true
  • Uses a reverse proxy: true
  • IP Header check: true (X-Real-IP)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Browser/Server Time Check: true
  • Server/NTP Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: SQLite
  • Database version: 3.39.2
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, SIGNUPS_ALLOWED, ADMIN_TOKEN

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://**************",
  "domain_origin": "*****://**************",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 600000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": true,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": "\"Plain\"",
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "********************",
  "smtp_from_name": "omitted.net - Vaultwarden Notification ",
  "smtp_host": "**************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 30,
  "smtp_username": "************************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": true,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

  • Install method: CapRover -> Docker image

  • Clients used:

  • Desktop (works fine)
  • Extensions (works fine)
  • Mobile/Android (self-host gives error)

If there are other steps i can take to debug this issue, let me know.

Originally created by @ivanskodje on GitHub (Jun 30, 2023). ### Subject of the issue The latest version of Vaultwarden does not appear to be compatible with the Bitwarden on mobile. **Bitwarden claims this is an issue with Vaultwarden**: https://github.com/bitwarden/mobile/issues/2591 Maybe they are right, maybe not. Either way there seems to be a comparability issue somewhere, and there is no debug logs that i have found that were helpful in identifying the cause. From Bitwarden mobile app's perspective, these are the steps taken: - Start Bitwarden - Select "Self Hosted" - Enter secure https url to self-host - Enter valid email address - Continue - Message appears: **"We were unable to process your request. Please try again or contact us. "** Error message appears whenever we have a valid email. If i enter a nonsense email, it does **not** pop the error. (Login fails no matter what at this point.) Please let me know if there is any hidden debug features I can turn on to help debug and find solution to this. ### Deployment environment * Vaultwarden version: v1.28.0 * Web-vault version: v2023.3.0b * OS/Arch: linux/x86_64 * Running within Docker: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.39.2 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** DOMAIN, SIGNUPS_ALLOWED, ADMIN_TOKEN ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://**************", "domain_origin": "*****://**************", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 600000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": true, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": "\"Plain\"", "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "********************", "smtp_from_name": "omitted.net - Vaultwarden Notification ", "smtp_host": "**************", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 30, "smtp_username": "************************", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": true, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> <!-- How the server was installed: Docker image, OS package, built from source, etc. --> * Install method: CapRover -> Docker image * Clients used: <!-- web vault, desktop, Android, iOS, etc. (if applicable) --> - Desktop (works fine) - Extensions (works fine) - Mobile/Android (self-host gives error) * Other relevant details: **Bitwarden claims this is an issue with Vaultwarden**: https://github.com/bitwarden/mobile/issues/2591 ) If there are other steps i can take to _debug_ this issue, let me know.
GiteaMirror commented 2026-03-07 20:18:26 -06:00
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@ivanskodje commented on GitHub (Jun 30, 2023):

Solution discovered.
Updated from vaultwarden/server:1.28.0 to vaultwarden/server:1.28.1. (I could have sworn I already did that, but i probably messed up somewhere)

Hopefully i did not waste anyone's time.

@ivanskodje commented on GitHub (Jun 30, 2023): Solution discovered. Updated from vaultwarden/server:1.28.0 to vaultwarden/server:1.28.1. (I could have sworn I already did that, but i probably messed up somewhere) Hopefully i did not waste anyone's time.
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