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Vault loading issues (attachments?) #4923

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opened 2026-03-07 20:06:40 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-03-07 20:06:40 -06:00
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Originally created by @PeterRob on GitHub (May 25, 2022).

Subject of the issue

After upgrading to version 1.25.0 the vault appears to be empty when opened in the web browser

This is similar to issue #2484 that was closed and subsequently 2 people reported the same problem after closure https://github.com/dani-garcia/vaultwarden/issues/2484

Deployment environment

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.25.0
  • Web-vault version: v2.28.1
  • Running within Docker: false (Base: Debian)
  • Environment settings overridden: true
  • Uses a reverse proxy: true
  • IP Header check: false (X-Forwarded-For)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: MySQL
  • Database version: 10.6.8-MariaDB-1:10.6.8+maria~focal-log
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, SIGNUPS_ALLOWED, SIGNUPS_VERIFY, SIGNUPS_VERIFY_RESEND_TIME, SIGNUPS_VERIFY_RESEND_LIMIT, INVITATIONS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, DISABLE_ADMIN_TOKEN, SMTP_HOST, SMTP_SECURITY, SMTP_PORT, SMTP_FROM, SMTP_FROM_NAME, SMTP_USERNAME, SMTP_PASSWORD, SMTP_TIMEOUT

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "*****://***********:***********@*********:****/***********",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://*****.*****.*******.***",
  "domain_origin": "*****://*****.*****.*******.***",
  "domain_path": "",
  "domain_set": true,
  "duo_host": "api-fbb50db5.duosecurity.com",
  "duo_ikey": "DUO_IKEY=DIW8AE20XCDFP9LBDY69",
  "duo_skey": "***",
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 5 * * * *",
  "emergency_request_timeout_schedule": "0 5 * * * *",
  "enable_db_wal": false,
  "extended_logging": false,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/var/log/vaultwarden/vaultwarden.log",
  "log_level": "warn",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 2,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": true,
  "signups_allowed": true,
  "signups_domains_whitelist": "",
  "signups_verify": true,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_explicit_tls": null,
  "smtp_from": "****.*****@*****.***",
  "smtp_from_name": "Vaultwarden Secure Vault",
  "smtp_host": "****.*****.***",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "****.*****",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": true,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

  • Install method:
    Built from source

  • Clients used:
    Browser

  • Reverse proxy and version:
    Caddy

  • MySQL/MariaDB or PostgreSQL version:
    Mariadb

  • Other relevant details:

Steps to reproduce

Expected behaviour

The vault appears to be empty

Actual behaviour

The vault to be available in the web browser

Troubleshooting data

Vaultwarden log:

thread 'rocket-worker-thread' panicked at 'Error loading attachments: DatabaseError(__Unknown, "Commands out of sync; you can't run this command now")': src/db/models/attachment.rs:196
0: backtrace::backtrace::trace
1: backtrace::capture::Backtrace::new
2: vaultwarden::init_logging::{{closure}}
3: std::panicking::rust_panic_with_hook
4: std::panicking::begin_panic_handler::{{closure}}
5: std::sys_common::backtrace::__rust_end_short_backtrace
6: rust_begin_unwind
7: core::panicking::panic_fmt
8: core::result::unwrap_failed
9: tokio::runtime::enter::exit
10: tokio::runtime::thread_pool::worker::block_in_place
11: <core::future::from_generator::GenFuture as core::future::future::Future>::poll
12: <core::future::from_generator::GenFuture as core::future::future::Future>::poll
13: <core::future::from_generator::GenFuture as core::future::future::Future>::poll
14: <core::future::from_generator::GenFuture as core::future::future::Future>::poll
15: tokio::runtime::task::core::CoreStage::poll
16: tokio::runtime::task::harness::poll_future
17: tokio::runtime::task::harness::Harness<T,S>::poll
18: std::thread::local::LocalKey::with
19: tokio::runtime::thread_pool::worker::Context::run_task
20: tokio::runtime::thread_pool::worker::Context::run
21: tokio::macros::scoped_tls::ScopedKey::set
22: tokio::runtime::thread_pool::worker::run
23: <tokio::runtime::blocking::task::BlockingTask as core::future::future::Future>::poll
24: tokio::runtime::task::harness::Harness<T,S>::poll
25: tokio::runtime::blocking::pool::Inner::run
26: std::sys_common::backtrace::__rust_begin_short_backtrace
27: core::ops::function::FnOnce::call_once{{vtable.shim}}
28: std::sys::unix::thread::Thread::new::thread_start

Originally created by @PeterRob on GitHub (May 25, 2022). ### Subject of the issue After upgrading to version 1.25.0 the vault appears to be empty when opened in the web browser This is similar to issue #2484 that was closed and subsequently 2 people reported the same problem after closure [https://github.com/dani-garcia/vaultwarden/issues/2484](url) ### Deployment environment ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.25.0 * Web-vault version: v2.28.1 * Running within Docker: false (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: false (X-Forwarded-For) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: MySQL * Database version: 10.6.8-MariaDB-1:10.6.8+maria~focal-log * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** DOMAIN, SIGNUPS_ALLOWED, SIGNUPS_VERIFY, SIGNUPS_VERIFY_RESEND_TIME, SIGNUPS_VERIFY_RESEND_LIMIT, INVITATIONS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, DISABLE_ADMIN_TOKEN, SMTP_HOST, SMTP_SECURITY, SMTP_PORT, SMTP_FROM, SMTP_FROM_NAME, SMTP_USERNAME, SMTP_PASSWORD, SMTP_TIMEOUT ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "*****://***********:***********@*********:****/***********", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://*****.*****.*******.***", "domain_origin": "*****://*****.*****.*******.***", "domain_path": "", "domain_set": true, "duo_host": "api-fbb50db5.duosecurity.com", "duo_ikey": "DUO_IKEY=DIW8AE20XCDFP9LBDY69", "duo_skey": "***", "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 5 * * * *", "emergency_request_timeout_schedule": "0 5 * * * *", "enable_db_wal": false, "extended_logging": false, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": "/var/log/vaultwarden/vaultwarden.log", "log_level": "warn", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 2, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": true, "signups_allowed": true, "signups_domains_whitelist": "", "signups_verify": true, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_explicit_tls": null, "smtp_from": "****.*****@*****.***", "smtp_from_name": "Vaultwarden Secure Vault", "smtp_host": "****.*****.***", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "****.*****", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault", "websocket_address": "0.0.0.0", "websocket_enabled": true, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> <!-- How the server was installed: Docker image, OS package, built from source, etc. --> * Install method: Built from source * Clients used: <!-- web vault, desktop, Android, iOS, etc. (if applicable) --> Browser * Reverse proxy and version: <!-- if applicable --> Caddy * MySQL/MariaDB or PostgreSQL version: <!-- if applicable --> Mariadb * Other relevant details: ### Steps to reproduce <!-- Tell us how to reproduce this issue. What parameters did you set (differently from the defaults) and how did you start vaultwarden? --> ### Expected behaviour The vault appears to be empty ### Actual behaviour The vault to be available in the web browser ### Troubleshooting data Vaultwarden log: thread 'rocket-worker-thread' panicked at 'Error loading attachments: DatabaseError(__Unknown, "Commands out of sync; you can't run this command now")': src/db/models/attachment.rs:196 0: backtrace::backtrace::trace 1: backtrace::capture::Backtrace::new 2: vaultwarden::init_logging::{{closure}} 3: std::panicking::rust_panic_with_hook 4: std::panicking::begin_panic_handler::{{closure}} 5: std::sys_common::backtrace::__rust_end_short_backtrace 6: rust_begin_unwind 7: core::panicking::panic_fmt 8: core::result::unwrap_failed 9: tokio::runtime::enter::exit 10: tokio::runtime::thread_pool::worker::block_in_place 11: <core::future::from_generator::GenFuture<T> as core::future::future::Future>::poll 12: <core::future::from_generator::GenFuture<T> as core::future::future::Future>::poll 13: <core::future::from_generator::GenFuture<T> as core::future::future::Future>::poll 14: <core::future::from_generator::GenFuture<T> as core::future::future::Future>::poll 15: tokio::runtime::task::core::CoreStage<T>::poll 16: tokio::runtime::task::harness::poll_future 17: tokio::runtime::task::harness::Harness<T,S>::poll 18: std::thread::local::LocalKey<T>::with 19: tokio::runtime::thread_pool::worker::Context::run_task 20: tokio::runtime::thread_pool::worker::Context::run 21: tokio::macros::scoped_tls::ScopedKey<T>::set 22: tokio::runtime::thread_pool::worker::run 23: <tokio::runtime::blocking::task::BlockingTask<T> as core::future::future::Future>::poll 24: tokio::runtime::task::harness::Harness<T,S>::poll 25: tokio::runtime::blocking::pool::Inner::run 26: std::sys_common::backtrace::__rust_begin_short_backtrace 27: core::ops::function::FnOnce::call_once{{vtable.shim}} 28: std::sys::unix::thread::Thread::new::thread_start
GiteaMirror commented 2026-03-07 20:06:41 -06:00
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@BlackDex commented on GitHub (May 25, 2022):

Closing this as a duplicate of #2484 (After re-opening it).
Please update that issue with the same information so that we can keep all together.

@BlackDex commented on GitHub (May 25, 2022): Closing this as a duplicate of #2484 (After re-opening it). Please update that issue with the same information so that we can keep all together.
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Reference: github-starred/vaultwarden#4923