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[GH-ISSUE #7166] Neither Support String[admin interface] nor Invite Member buttons work. Nothing happens when clicked. #35584

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opened 2026-07-13 20:25:16 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-07-13 20:25:16 -05:00
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Originally created by @mystica555 on GitHub (Apr 30, 2026).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/7166

Prerequisites

Vaultwarden Support String

"generate support string" button will not work. I click it. Nothing happens.
"invite member" buttonwill not work. I click it. Nothing happens.

Here instead is a copy/paste of the diagnostics page. If you REALLY want a video, i can show me smashing my mouse over and over and neither of these 2 buttons will ever do anything.

Versions
Server Installed 
Server Latest
              1.35.8
Web Installed 2026.3.1
Web Latest    2026.3.1
Database
SQLite: 3.51.1
Checks
OS/Arch
linux / x86_64
Running within a container No
Uses config.json Yes 
Uses a reverse proxy Yes
IP header Match Config/Server: X-Forwarded-For
Internet access Ok Yes
Internet access via a proxy No
Websocket enabled Yes
DNS (github.com) 140.82.113.3
Date & Time (Local)
Server: 2026-04-29 21:30:33 -07:00
Date & Time (UTC) Server/Browser Ok Server NTP Ok Browser NTP Ok
NTP: 2026-04-30 04:30:33 UTC
Server: 2026-04-30 04:30:33 UTC
Browser: 2026-04-30 04:30:33 UTC
Domain configuration Match HTTPS
Server: https://domain/admin/diagnostics
Browser: https://domain/admin/diagnostics
HTTP Response validation

Vaultwarden Build Version

1.35.7-3-g0ed8ab68

Deployment method

Build from source

Custom deployment method

Proxied with LiteSpeed.

RewriteRule (.*) http://127.0.0.1:29305/$1 [P,L]

Reverse Proxy

litespeed

Host/Server Operating System

Linux

Operating System Version

ALma 8.1

Clients

Web Vault

Client Version

2026.3.1

Steps To Reproduce

  1. Go to '/admin/'

  2. Click on 'Diagnostics'

  3. Scroll down to 'the button'

  4. Click on 'Diagnostic string'

  5. nothing happens

  6. go to an organization.

  7. go to members

  8. click invite member

  9. nothing happens

Expected Result

The diagnostic string to work, and the ability to invite members...

Wtf.

Actual Result

Literally nothing happens. I keep clicking. There are no logs being generated in the logfile. There are no http requests in the litespeed log.

Logs

[develops@minami data]$ tail -f /home/develops/vw/data/vaultwarden.log 
[2026-04-29 21:30:26.281][response][INFO] (admin_page) GET /admin/ => 200 OK
[2026-04-29 21:30:31.687][request][INFO] GET /admin/diagnostics
[2026-04-29 21:30:33.002][request][INFO] GET /admin/diagnostics
[2026-04-29 21:30:33.311][response][INFO] (diagnostics) GET /admin/diagnostics => 200 OK
[2026-04-29 21:30:33.311][response][INFO] (diagnostics) GET /admin/diagnostics => 200 OK
[2026-04-29 21:31:35.455][vaultwarden::api::notifications][INFO] Closing WS connection from home.ip
[2026-04-29 21:36:08.015][request][INFO] GET /notifications/hub?access_token=redacted
[2026-04-29 21:36:08.016][vaultwarden::api::notifications][INFO] Accepting Rocket WS connection from home.ip
[2026-04-29 21:36:08.016][response][INFO] (websockets_hub) GET /notifications/hub?<data..> => 200 OK
[2026-04-29 21:38:08.893][vaultwarden::api::notifications][INFO] Closing WS connection from home.ip

Screenshots or Videos

No response

Additional Context

No response

Originally created by @mystica555 on GitHub (Apr 30, 2026). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/7166 ### Prerequisites - [x] I have searched the existing **Closed _AND_ Open** [Issues](https://github.com/dani-garcia/vaultwarden/issues?q=is%3Aissue%20) **_AND_** [Discussions](https://github.com/dani-garcia/vaultwarden/discussions?discussions_q=) - [x] I have searched and read the [documentation](https://github.com/dani-garcia/vaultwarden/wiki/) ### Vaultwarden Support String "generate support string" button will not work. I click it. Nothing happens. "invite member" buttonwill not work. I click it. Nothing happens. Here instead is a copy/paste of the diagnostics page. If you REALLY want a video, i can show me smashing my mouse over and over and neither of these 2 buttons will ever do anything. ```Diagnostics Versions Server Installed Server Latest 1.35.8 Web Installed 2026.3.1 Web Latest 2026.3.1 Database SQLite: 3.51.1 Checks OS/Arch linux / x86_64 Running within a container No Uses config.json Yes Uses a reverse proxy Yes IP header Match Config/Server: X-Forwarded-For Internet access Ok Yes Internet access via a proxy No Websocket enabled Yes DNS (github.com) 140.82.113.3 Date & Time (Local) Server: 2026-04-29 21:30:33 -07:00 Date & Time (UTC) Server/Browser Ok Server NTP Ok Browser NTP Ok NTP: 2026-04-30 04:30:33 UTC Server: 2026-04-30 04:30:33 UTC Browser: 2026-04-30 04:30:33 UTC Domain configuration Match HTTPS Server: https://domain/admin/diagnostics Browser: https://domain/admin/diagnostics HTTP Response validation ``` ### Vaultwarden Build Version 1.35.7-3-g0ed8ab68 ### Deployment method Build from source ### Custom deployment method Proxied with LiteSpeed. RewriteRule (.*) http://127.0.0.1:29305/$1 [P,L] ### Reverse Proxy litespeed ### Host/Server Operating System Linux ### Operating System Version ALma 8.1 ### Clients Web Vault ### Client Version 2026.3.1 ### Steps To Reproduce 1. Go to '/admin/' 2. Click on 'Diagnostics' 3. Scroll down to 'the button' 4. Click on 'Diagnostic string' 5. nothing happens 1. go to an organization. 2. go to members 3. click invite member 4. nothing happens ### Expected Result The diagnostic string to work, and the ability to invite members... Wtf. ### Actual Result Literally nothing happens. I keep clicking. There are no logs being generated in the logfile. There are no http requests in the litespeed log. ### Logs ```text [develops@minami data]$ tail -f /home/develops/vw/data/vaultwarden.log [2026-04-29 21:30:26.281][response][INFO] (admin_page) GET /admin/ => 200 OK [2026-04-29 21:30:31.687][request][INFO] GET /admin/diagnostics [2026-04-29 21:30:33.002][request][INFO] GET /admin/diagnostics [2026-04-29 21:30:33.311][response][INFO] (diagnostics) GET /admin/diagnostics => 200 OK [2026-04-29 21:30:33.311][response][INFO] (diagnostics) GET /admin/diagnostics => 200 OK [2026-04-29 21:31:35.455][vaultwarden::api::notifications][INFO] Closing WS connection from home.ip [2026-04-29 21:36:08.015][request][INFO] GET /notifications/hub?access_token=redacted [2026-04-29 21:36:08.016][vaultwarden::api::notifications][INFO] Accepting Rocket WS connection from home.ip [2026-04-29 21:36:08.016][response][INFO] (websockets_hub) GET /notifications/hub?<data..> => 200 OK [2026-04-29 21:38:08.893][vaultwarden::api::notifications][INFO] Closing WS connection from home.ip ``` ### Screenshots or Videos _No response_ ### Additional Context _No response_
GiteaMirror added the bug label 2026-07-13 20:25:16 -05:00
GiteaMirror commented 2026-07-13 20:25:19 -05:00
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@stefan0xC commented on GitHub (Apr 30, 2026):

1.35.7-3-g0ed8ab68

Given that there is no commit https://github.com/dani-garcia/vaultwarden/commit/g0ed8ab68 on GitHub I cannot rule out that your modification is the cause. Since we already have released 1.35.8 your version is likely out of date and not based on that. Cf. https://github.com/dani-garcia/vaultwarden/issues/1180

Regarding the described issue: If your server logs are not showing any errors you should look into the browser console for errors, because most likely this is caused by one or more javascript files (like /vw_static/bootstrap.bundle.js or /vw_static/admin.js, etc.) getting blocked or failing to load. So you could have JavaScript disabled, CSP rules set via your reverse proxy that block requests or an extension installed that is interfering. If you have installed custom admin templates they could also be the cause of the issue.

<!-- gh-comment-id:4350307642 --> @stefan0xC commented on GitHub (Apr 30, 2026): > 1.35.7-3-g0ed8ab68 Given that there is no commit https://github.com/dani-garcia/vaultwarden/commit/g0ed8ab68 on GitHub I cannot rule out that your modification is the cause. Since we already have released `1.35.8` your version is likely out of date and not based on that. Cf. https://github.com/dani-garcia/vaultwarden/issues/1180 Regarding the described issue: If your server logs are not showing any errors you should look into the browser console for errors, because most likely this is caused by one or more javascript files (like `/vw_static/bootstrap.bundle.js` or `/vw_static/admin.js`, etc.) getting blocked or failing to load. So you could have JavaScript disabled, CSP rules set via your reverse proxy that block requests or an extension installed that is interfering. If you have installed custom admin templates they could also be the cause of the issue.
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