Can't create Organisation. #1159

New Issue

2025-11-07T06:59:32-06:00

GiteaMirror commented

2025-11-07 06:59:32 -06:00

Originally created by @LiamKarlMitchell on GitHub (Dec 1, 2021).

Subject of the issue

Can't create Organisation, getting a TypeError: Cannot read properties of undefined (reading 'hasAdditionalSeatsOption')

Deployment environment

Your environment (Generated via diagnostics page)

Vaultwarden version: v1.23.0
Web-vault version: v2.23.0c
Running within Docker: true (Base: Debian)
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Time Check: true
Domain Configuration Check: false
HTTPS Check: false
Database type: SQLite
Database version: 3.35.4
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: ADMIN_TOKEN

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_max_conns": 10,
  "database_url": "****/**.*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "****://*********",
  "domain_origin": "****://*********",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 5 * * * *",
  "emergency_request_timeout_schedule": "0 5 * * * *",
  "enable_db_wal": true,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "org_attachment_limit": null,
  "org_creation_users": "****************@*****.***",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_explicit_tls": false,
  "smtp_from": "",
  "smtp_from_name": "Vaultwarden",
  "smtp_host": null,
  "smtp_password": null,
  "smtp_port": 587,
  "smtp_ssl": true,
  "smtp_timeout": 15,
  "smtp_username": null,
  "templates_folder": "data/templates",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": true,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Reverse proxy and version: nginxproxymanager
Other relevant details:

Steps to reproduce

Admin has my email in the Organisation Users setting.
I previously set the env variable for enabling admin page and set this up.

I login and try to create an Organisation.

Expected behavior

Create an Organisation

Actual behavior

core.js:6210 ERROR TypeError: Cannot read properties of undefined (reading 'hasAdditionalSeatsOption')

Troubleshooting data

The page does not seem to have labels on these inputs.
And might be missing some options?

Happens even if I uncheck "This account is owned by a business."

Originally created by @LiamKarlMitchell on GitHub (Dec 1, 2021). ### Subject of the issue Can't create Organisation, getting a TypeError: Cannot read properties of undefined (reading 'hasAdditionalSeatsOption') ### Deployment environment ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.23.0 * Web-vault version: v2.23.0c * Running within Docker: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: false * HTTPS Check: false * Database type: SQLite * Database version: 3.35.4 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** ADMIN_TOKEN ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": false, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_max_conns": 10, "database_url": "****/**.*******", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "****://*********", "domain_origin": "****://*********", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 5 * * * *", "emergency_request_timeout_schedule": "0 5 * * * *", "enable_db_wal": true, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "org_attachment_limit": null, "org_creation_users": "****************@*****.***", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_explicit_tls": false, "smtp_from": "", "smtp_from_name": "Vaultwarden", "smtp_host": null, "smtp_password": null, "smtp_port": 587, "smtp_ssl": true, "smtp_timeout": 15, "smtp_username": null, "templates_folder": "data/templates", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": true, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> * Reverse proxy and version: nginxproxymanager * Other relevant details: ### Steps to reproduce Admin has my email in the Organisation Users setting. I previously set the env variable for enabling admin page and set this up. I login and try to create an Organisation. ### Expected behavior Create an Organisation ### Actual behavior core.js:6210 ERROR TypeError: Cannot read properties of undefined (reading 'hasAdditionalSeatsOption') ### Troubleshooting data The page does not seem to have labels on these inputs. And might be missing some options? ![image](https://user-images.githubusercontent.com/1968109/144257491-2e57c32c-a8d3-4649-87f5-36dddd57a96e.png) Happens even if I uncheck "This account is owned by a business."

GiteaMirror closed this issue

2025-11-07 06:59:32 -06:00

GiteaMirror commented

2025-11-07 06:59:33 -06:00

@BlackDex commented on GitHub (Dec 1, 2021):

Looks like you do not have HTTP enabled.
And i see that you have configured the org_creation_users config.
If the mail address you filled in there exactly matches the mail address you use to login into the web-vault then that is ok.

But you really need to configure your DOMAIN correctly, and you really need HTTPS.

@BlackDex commented on GitHub (Dec 1, 2021): Looks like you do not have HTTP enabled. And i see that you have configured the `org_creation_users` config. If the mail address you filled in there exactly matches the mail address you use to login into the web-vault then that is ok. But you really need to configure your `DOMAIN` correctly, and you really need HTTPS.

GiteaMirror commented

2025-11-07 06:59:33 -06:00

@LiamKarlMitchell commented on GitHub (Dec 1, 2021):

I have nginx proxy manager handling https and domain just fine :)
Randomly it worked when I tried it in Opera rather than Chrome.

Edit: Actually, it only errors if I check the "This account is owned by a business.", I retried in chrome and it works there without checking that option.

@LiamKarlMitchell commented on GitHub (Dec 1, 2021): I have nginx proxy manager handling https and domain just fine :) Randomly it worked when I tried it in Opera rather than Chrome. Edit: Actually, it only errors if I check the "This account is owned by a business.", I retried in chrome and it works there without checking that option.

GiteaMirror commented

2025-11-07 06:59:34 -06:00

@BlackDex commented on GitHub (Dec 1, 2021):

This is already fixed in the latest testing version.
See https://github.com/dani-garcia/bw_web_builds/commit/1e990dd7aed291152fe91496f8f4308846d03a11

@BlackDex commented on GitHub (Dec 1, 2021): This is already fixed in the latest `testing` version. See https://github.com/dani-garcia/bw_web_builds/commit/1e990dd7aed291152fe91496f8f4308846d03a11