Thumbnails not correctly displayed #1081

New Issue

2025-11-07T06:56:59-06:00

GiteaMirror commented

2025-11-07 06:56:59 -06:00

Originally created by @andreastanner on GitHub (Jul 20, 2021).

With the newest Version of Bitwarden (Android App 2.11.0 (3598)) and also Self hosted Vaultwarden Version 2.20.4 , the thumbnails are not correctly displayed anymore. Some of them appear, others not. Bevor the this update in the last days, everything worked fine.

Originally created by @andreastanner on GitHub (Jul 20, 2021). With the newest Version of Bitwarden (Android App 2.11.0 (3598)) and also Self hosted Vaultwarden Version 2.20.4 , the thumbnails are not correctly displayed anymore. Some of them appear, others not. Bevor the this update in the last days, everything worked fine.

GiteaMirror closed this issue

2025-11-07 06:56:59 -06:00

GiteaMirror commented

2025-11-07 06:57:00 -06:00

@BlackDex commented on GitHub (Jul 20, 2021):

I think with thumbnails you mean favicons of the sites?
In that case, please check the logs first, and if you do not see anything useful, try to enable the LOG_LEVEL=debug for a short time.

You may need to remove all the .miss files from your icon_cache folder to be sure it will trigger new icons to be downloaded.
If that doesn't solve it, we need to have some logs and the Generated Support String from the /admin/diagnostics page.

@BlackDex commented on GitHub (Jul 20, 2021): I think with thumbnails you mean favicons of the sites? In that case, please check the logs first, and if you do not see anything useful, try to enable the `LOG_LEVEL=debug` for a short time. You may need to remove all the `.miss` files from your `icon_cache` folder to be sure it will trigger new icons to be downloaded. If that doesn't solve it, we need to have some logs and the `Generated Support String` from the `/admin/diagnostics` page.

GiteaMirror commented

2025-11-07 06:57:00 -06:00

@andreastanner commented on GitHub (Jul 21, 2021):

I deleted all the .miss files but that didn't help. On thing I set up in the firewall is to only allow IP's from my country. In this case, when I make a new entry, the favicons can't be loaded of course. So if I wanted to make a new entry, I disabled IP Blocking for a short time and all favicons could be loaded correctly. But now, even if I deaktivate IP Blocking, now favicons can't be loaded nor the existing ones can be recognized.
What's also funny is that some favicons in the bitwarden browser app are displayed and the same icons on android are not showed. And in the Firefox extension, again other favicons are showed, not the same one's like in the bitwarden browser app.

I also have a reverse proxy for the bitwarden port with an own domain but that was never a problem until now...

Do you have an idea what's wrong?

Here's the Support String (with IP Blocking):

Your environment (Generated via diagnostics page)

Vaultwarden version: v1.22.1
Web-vault version: v2.20.4b
Running within Docker: true
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: false
Internet access via a proxy: false
DNS Check: true
Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: SQLite
Database version: 3.35.4
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: ADMIN_TOKEN

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_max_conns": 10,
  "database_url": "****/**.*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://*********.******************.***",
  "domain_origin": "*****://*********.******************.***",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "enable_db_wal": true,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "org_attachment_limit": null,
  "org_creation_users": "",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": true,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_explicit_tls": false,
  "smtp_from": "**********@*****.***",
  "smtp_from_name": "Mister X Bitwarden",
  "smtp_host": "****.*****.***",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_ssl": true,
  "smtp_timeout": 15,
  "smtp_username": "**********@*****.***",
  "templates_folder": "data/templates",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": false,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

@andreastanner commented on GitHub (Jul 21, 2021): I deleted all the .miss files but that didn't help. On thing I set up in the firewall is to only allow IP's from my country. In this case, when I make a new entry, the favicons can't be loaded of course. So if I wanted to make a new entry, I disabled IP Blocking for a short time and all favicons could be loaded correctly. But now, even if I deaktivate IP Blocking, now favicons can't be loaded nor the existing ones can be recognized. What's also funny is that some favicons in the bitwarden browser app are displayed and the same icons on android are not showed. And in the Firefox extension, again other favicons are showed, not the same one's like in the bitwarden browser app. I also have a reverse proxy for the bitwarden port with an own domain but that was never a problem until now... Do you have an idea what's wrong? Here's the Support String (with IP Blocking): ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.22.1 * Web-vault version: v2.20.4b * Running within Docker: true * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: false * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.35.4 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** ADMIN_TOKEN ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_max_conns": 10, "database_url": "****/**.*******", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://*********.******************.***", "domain_origin": "*****://*********.******************.***", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "enable_db_wal": true, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "org_attachment_limit": null, "org_creation_users": "", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": true, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_explicit_tls": false, "smtp_from": "**********@*****.***", "smtp_from_name": "Mister X Bitwarden", "smtp_host": "****.*****.***", "smtp_password": "***", "smtp_port": 587, "smtp_ssl": true, "smtp_timeout": 15, "smtp_username": "**********@*****.***", "templates_folder": "data/templates", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": false, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details>

GiteaMirror commented

2025-11-07 06:57:01 -06:00

@BlackDex commented on GitHub (Jul 21, 2021):

@andreastanner yea, it seems your docker container doesn't have internet access. It can resolve DNS but not access the internet.

@BlackDex commented on GitHub (Jul 21, 2021): @andreastanner yea, it seems your docker container doesn't have internet access. It can resolve DNS but not access the internet.

GiteaMirror commented

2025-11-07 06:57:01 -06:00

@andreastanner commented on GitHub (Jul 21, 2021):

oh that's no problem, see, I can disable IP Blocking and then bitwarden has internet access to download favicons (the only reason why bitwarden needs incoming traffic right?). If i then make new entries, the favicons can be loaded but not on the android app and the firefox extension, only on the bitwarden broswer web app... And this is the case since the new update, before everything worked fine ;).

Your environment (Generated via diagnostics page)

Vaultwarden version: v1.22.1
Web-vault version: v2.20.4b
Running within Docker: true
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: SQLite
Database version: 3.35.4
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: ADMIN_TOKEN

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_max_conns": 10,
  "database_url": "****/**.*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://*********.******************.***",
  "domain_origin": "*****://*********.******************.***",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "enable_db_wal": true,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "org_attachment_limit": null,
  "org_creation_users": "",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": true,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_explicit_tls": false,
  "smtp_from": "**********@*****.***",
  "smtp_from_name": "Mister X Bitwarden",
  "smtp_host": "****.*****.***",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_ssl": true,
  "smtp_timeout": 15,
  "smtp_username": "**********@*****.***",
  "templates_folder": "data/templates",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": false,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

@andreastanner commented on GitHub (Jul 21, 2021): oh that's no problem, see, I can disable IP Blocking and then bitwarden has internet access to download favicons (the only reason why bitwarden needs incoming traffic right?). If i then make new entries, the favicons can be loaded but not on the android app and the firefox extension, only on the bitwarden broswer web app... And this is the case since the new update, before everything worked fine ;). ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.22.1 * Web-vault version: v2.20.4b * Running within Docker: true * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.35.4 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** ADMIN_TOKEN ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_max_conns": 10, "database_url": "****/**.*******", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://*********.******************.***", "domain_origin": "*****://*********.******************.***", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "enable_db_wal": true, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "org_attachment_limit": null, "org_creation_users": "", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": true, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_explicit_tls": false, "smtp_from": "**********@*****.***", "smtp_from_name": "Mister X Bitwarden", "smtp_host": "****.*****.***", "smtp_password": "***", "smtp_port": 587, "smtp_ssl": true, "smtp_timeout": 15, "smtp_username": "**********@*****.***", "templates_folder": "data/templates", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": false, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details>

GiteaMirror commented

2025-11-07 06:57:01 -06:00

@BlackDex commented on GitHub (Jul 21, 2021):

Well, it all seems to work for me on both Firefox and Android.
Please check the logs of your reverse proxy and Vaultwarden to see if there is even an attempt to download them.
For your Android App, I also suggest trying to force stop the app, clear the cache and start it again to see if that fixes the issue.

@BlackDex commented on GitHub (Jul 21, 2021): Well, it all seems to work for me on both Firefox and Android. Please check the logs of your reverse proxy and Vaultwarden to see if there is even an attempt to download them. For your Android App, I also suggest trying to force stop the app, clear the cache and start it again to see if that fixes the issue.