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[GH-ISSUE #1057] If you remove a user and try to add them again, it errors 'Failed to create user User already exists in this organization' #6538

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opened 2026-04-25 15:25:55 -05:00 by GiteaMirror · 8 comments
GiteaMirror commented 2026-04-25 15:25:55 -05:00
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Originally created by @jtenniswood on GitHub (Jul 12, 2025).
Original GitHub issue: https://github.com/fosrl/pangolin/issues/1057

Originally assigned to: @miloschwartz on GitHub.

This is using an ODIC provider.

Originally created by @jtenniswood on GitHub (Jul 12, 2025). Original GitHub issue: https://github.com/fosrl/pangolin/issues/1057 Originally assigned to: @miloschwartz on GitHub. This is using an ODIC provider.
GiteaMirror added the needs investigatingpotential bugauthentication labels 2026-04-25 15:25:55 -05:00
GiteaMirror commented 2026-04-25 15:25:57 -05:00
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@adrianeastles commented on GitHub (Jul 12, 2025):

Could you verify that the user isn't listed under 'All Users' in the server admin panel? You'll need to log in as the root user to access this page: Pangolin Admin Users (Example Link)

<!-- gh-comment-id:3065308252 --> @adrianeastles commented on GitHub (Jul 12, 2025): Could you verify that the user isn't listed under 'All Users' in the server admin panel? You'll need to log in as the root user to access this page: [Pangolin Admin Users (Example Link)](https://pangolin.example.com/admin/users)
GiteaMirror commented 2026-04-25 15:25:57 -05:00
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@jtenniswood commented on GitHub (Jul 12, 2025):

Yes I can confirm I have removed them from there too.

<!-- gh-comment-id:3065309605 --> @jtenniswood commented on GitHub (Jul 12, 2025): Yes I can confirm I have removed them from there too.
GiteaMirror commented 2026-04-25 15:25:58 -05:00
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@oschwartz10612 commented on GitHub (Jul 14, 2025):

Strange. Thanks for checking the admin page good suggestion @adrianeastles. Ill mark this and we can take a look ASAP.

Do you see any errors or logs in the pangolin container that you could share when you reproduce this issue?

<!-- gh-comment-id:3070366446 --> @oschwartz10612 commented on GitHub (Jul 14, 2025): Strange. Thanks for checking the admin page good suggestion @adrianeastles. Ill mark this and we can take a look ASAP. Do you see any errors or logs in the pangolin container that you could share when you reproduce this issue?
GiteaMirror commented 2026-04-25 15:25:58 -05:00
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@claysam75 commented on GitHub (Jul 17, 2025):

Following on from this as it seems like a similar issue - I invited a user (internal user - no identity provider). Their invite link expired before they used it. The user doesn't appear in the users list. When I go to make a new invite with the same email address, I get the same error message as OP

<!-- gh-comment-id:3084924886 --> @claysam75 commented on GitHub (Jul 17, 2025): Following on from this as it seems like a similar issue - I invited a user (internal user - no identity provider). Their invite link expired before they used it. The user doesn't appear in the users list. When I go to make a new invite with the same email address, I get the same error message as OP
GiteaMirror commented 2026-04-25 15:25:59 -05:00
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@miloschwartz commented on GitHub (Jul 21, 2025):

Does the user exist in the invites tab on the left?

<!-- gh-comment-id:3097855422 --> @miloschwartz commented on GitHub (Jul 21, 2025): Does the user exist in the invites tab on the left?
GiteaMirror commented 2026-04-25 15:25:59 -05:00
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@Bhuemann commented on GitHub (Jul 28, 2025):

Yes I am having this issue as well

<!-- gh-comment-id:3125529372 --> @Bhuemann commented on GitHub (Jul 28, 2025): Yes I am having this issue as well
GiteaMirror commented 2026-04-25 15:25:59 -05:00
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@miloschwartz commented on GitHub (Sep 28, 2025):

I think this is fixed in latest. can you let me know?

<!-- gh-comment-id:3342133101 --> @miloschwartz commented on GitHub (Sep 28, 2025): I think this is fixed in latest. can you let me know?
GiteaMirror commented 2026-04-25 15:26:00 -05:00
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@miloschwartz commented on GitHub (Dec 4, 2025):

Closing because pretty sure this is fixed

<!-- gh-comment-id:3609718130 --> @miloschwartz commented on GitHub (Dec 4, 2025): Closing because pretty sure this is fixed
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Reference: github-starred/pangolin#6538
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