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Newt loses connection to server and will only reconnect on service restart #467

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opened 2025-11-13 12:01:26 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2025-11-13 12:01:26 -06:00
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Originally created by @Ejmathewp on GitHub (Jul 3, 2025).

I am running Newt on a TrueNAS server, I have tried both through the app catalog as well as regular docker deployment and encounter this issue with either approach. At least once a day Newt will report:

newt  | INFO: 2025/07/02 14:27:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:27:33 Ping latency: 142.385859ms
newt  | INFO: 2025/07/02 14:28:02 Pinging [ip redacted]
newt  | WARN: 2025/07/02 14:28:12 Connection to server lost. Continuous reconnection attempts will be made.
newt  | WARN: 2025/07/02 14:28:12 Please check your internet connection and ensure the Pangolin server is online.
newt  | WARN: 2025/07/02 14:28:12 Newt will continue reconnection attempts automatically when connectivity is restored.
newt  | INFO: 2025/07/02 14:28:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:29:02 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:29:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:30:02 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:30:32 Pinging [ip redacted]

A connection is never re-established, but if I restart the container there is zero issue reconnecting.

The drop is not at a consistent time and there are no connection issues with any other services.

Originally created by @Ejmathewp on GitHub (Jul 3, 2025). I am running Newt on a TrueNAS server, I have tried both through the app catalog as well as regular docker deployment and encounter this issue with either approach. At least once a day Newt will report: ``` newt | INFO: 2025/07/02 14:27:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:27:33 Ping latency: 142.385859ms newt | INFO: 2025/07/02 14:28:02 Pinging [ip redacted] newt | WARN: 2025/07/02 14:28:12 Connection to server lost. Continuous reconnection attempts will be made. newt | WARN: 2025/07/02 14:28:12 Please check your internet connection and ensure the Pangolin server is online. newt | WARN: 2025/07/02 14:28:12 Newt will continue reconnection attempts automatically when connectivity is restored. newt | INFO: 2025/07/02 14:28:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:29:02 Pinging [ip redacted] newt | INFO: 2025/07/02 14:29:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:30:02 Pinging [ip redacted] newt | INFO: 2025/07/02 14:30:32 Pinging [ip redacted] ``` A connection is never re-established, but if I restart the container there is zero issue reconnecting. The drop is not at a consistent time and there are no connection issues with any other services.
GiteaMirror added the stale label 2025-11-13 12:01:26 -06:00
GiteaMirror commented 2025-11-13 12:01:27 -06:00
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@oschwartz10612 commented on GitHub (Jul 3, 2025):

Should be fixed in the next newt release!

@oschwartz10612 commented on GitHub (Jul 3, 2025): Should be fixed in the next newt release!
GiteaMirror commented 2025-11-13 12:01:27 -06:00
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@Ejmathewp commented on GitHub (Jul 3, 2025):

Perfect, thanks!

@Ejmathewp commented on GitHub (Jul 3, 2025): Perfect, thanks!
GiteaMirror commented 2025-11-13 12:01:28 -06:00
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@github-actions[bot] commented on GitHub (Jul 18, 2025):

This issue has been automatically marked as stale due to 14 days of inactivity. It will be closed in 14 days if no further activity occurs.

@github-actions[bot] commented on GitHub (Jul 18, 2025): This issue has been automatically marked as stale due to 14 days of inactivity. It will be closed in 14 days if no further activity occurs.
GiteaMirror commented 2025-11-13 12:01:28 -06:00
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@oschwartz10612 commented on GitHub (Jul 18, 2025):

Try the latest newt release and Pangolin!

@oschwartz10612 commented on GitHub (Jul 18, 2025): Try the latest newt release and Pangolin!
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Reference: github-starred/pangolin#467