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[GH-ISSUE #1004] Newt loses connection to server and will only reconnect on service restart #1720

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opened 2026-04-16 08:29:36 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-16 08:29:36 -05:00
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Originally created by @Ejmathewp on GitHub (Jul 3, 2025).
Original GitHub issue: https://github.com/fosrl/pangolin/issues/1004

I am running Newt on a TrueNAS server, I have tried both through the app catalog as well as regular docker deployment and encounter this issue with either approach. At least once a day Newt will report:

newt  | INFO: 2025/07/02 14:27:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:27:33 Ping latency: 142.385859ms
newt  | INFO: 2025/07/02 14:28:02 Pinging [ip redacted]
newt  | WARN: 2025/07/02 14:28:12 Connection to server lost. Continuous reconnection attempts will be made.
newt  | WARN: 2025/07/02 14:28:12 Please check your internet connection and ensure the Pangolin server is online.
newt  | WARN: 2025/07/02 14:28:12 Newt will continue reconnection attempts automatically when connectivity is restored.
newt  | INFO: 2025/07/02 14:28:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:29:02 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:29:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:30:02 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:30:32 Pinging [ip redacted]

A connection is never re-established, but if I restart the container there is zero issue reconnecting.

The drop is not at a consistent time and there are no connection issues with any other services.

Originally created by @Ejmathewp on GitHub (Jul 3, 2025). Original GitHub issue: https://github.com/fosrl/pangolin/issues/1004 I am running Newt on a TrueNAS server, I have tried both through the app catalog as well as regular docker deployment and encounter this issue with either approach. At least once a day Newt will report: ``` newt | INFO: 2025/07/02 14:27:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:27:33 Ping latency: 142.385859ms newt | INFO: 2025/07/02 14:28:02 Pinging [ip redacted] newt | WARN: 2025/07/02 14:28:12 Connection to server lost. Continuous reconnection attempts will be made. newt | WARN: 2025/07/02 14:28:12 Please check your internet connection and ensure the Pangolin server is online. newt | WARN: 2025/07/02 14:28:12 Newt will continue reconnection attempts automatically when connectivity is restored. newt | INFO: 2025/07/02 14:28:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:29:02 Pinging [ip redacted] newt | INFO: 2025/07/02 14:29:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:30:02 Pinging [ip redacted] newt | INFO: 2025/07/02 14:30:32 Pinging [ip redacted] ``` A connection is never re-established, but if I restart the container there is zero issue reconnecting. The drop is not at a consistent time and there are no connection issues with any other services.
GiteaMirror added the stale label 2026-04-16 08:29:36 -05:00
GiteaMirror commented 2026-04-16 08:29:38 -05:00
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@oschwartz10612 commented on GitHub (Jul 3, 2025):

Should be fixed in the next newt release!

<!-- gh-comment-id:3032809915 --> @oschwartz10612 commented on GitHub (Jul 3, 2025): Should be fixed in the next newt release!
GiteaMirror commented 2026-04-16 08:29:39 -05:00
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@Ejmathewp commented on GitHub (Jul 3, 2025):

Perfect, thanks!

<!-- gh-comment-id:3032822401 --> @Ejmathewp commented on GitHub (Jul 3, 2025): Perfect, thanks!
GiteaMirror commented 2026-04-16 08:29:40 -05:00
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@github-actions[bot] commented on GitHub (Jul 18, 2025):

This issue has been automatically marked as stale due to 14 days of inactivity. It will be closed in 14 days if no further activity occurs.

<!-- gh-comment-id:3086063465 --> @github-actions[bot] commented on GitHub (Jul 18, 2025): This issue has been automatically marked as stale due to 14 days of inactivity. It will be closed in 14 days if no further activity occurs.
GiteaMirror commented 2026-04-16 08:29:41 -05:00
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@oschwartz10612 commented on GitHub (Jul 18, 2025):

Try the latest newt release and Pangolin!

<!-- gh-comment-id:3086443541 --> @oschwartz10612 commented on GitHub (Jul 18, 2025): Try the latest newt release and Pangolin!
GiteaMirror commented 2026-04-16 08:29:43 -05:00
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@sandroshu commented on GitHub (Mar 26, 2026):

I have a similar issue. If I loose WAN connectivity or WAN IP changes I need to restart newt manually. After newt restart everything start working instantly.

Mar 26 11:30:39 access newt[358]: WARN: 2026/03/26 11:30:39 Periodic ping failed (169 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:31:42 access newt[358]: WARN: 2026/03/26 11:31:42 Periodic ping failed (170 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:32:46 access newt[358]: WARN: 2026/03/26 11:32:46 Periodic ping failed (171 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:33:49 access newt[358]: WARN: 2026/03/26 11:33:49 Periodic ping failed (172 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:34:53 access newt[358]: WARN: 2026/03/26 11:34:53 Periodic ping failed (173 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:35:56 access newt[358]: WARN: 2026/03/26 11:35:56 Periodic ping failed (174 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:37:00 access newt[358]: WARN: 2026/03/26 11:37:00 Periodic ping failed (175 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:38:03 access newt[358]: WARN: 2026/03/26 11:38:03 Periodic ping failed (176 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:39:07 access newt[358]: WARN: 2026/03/26 11:39:07 Periodic ping failed (177 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
Mar 26 11:40:10 access newt[358]: WARN: 2026/03/26 11:40:10 Periodic ping failed (178 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout
<!-- gh-comment-id:4133941133 --> @sandroshu commented on GitHub (Mar 26, 2026): I have a similar issue. If I loose WAN connectivity or WAN IP changes I need to restart newt manually. After newt restart everything start working instantly. ``` Mar 26 11:30:39 access newt[358]: WARN: 2026/03/26 11:30:39 Periodic ping failed (169 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:31:42 access newt[358]: WARN: 2026/03/26 11:31:42 Periodic ping failed (170 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:32:46 access newt[358]: WARN: 2026/03/26 11:32:46 Periodic ping failed (171 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:33:49 access newt[358]: WARN: 2026/03/26 11:33:49 Periodic ping failed (172 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:34:53 access newt[358]: WARN: 2026/03/26 11:34:53 Periodic ping failed (173 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:35:56 access newt[358]: WARN: 2026/03/26 11:35:56 Periodic ping failed (174 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:37:00 access newt[358]: WARN: 2026/03/26 11:37:00 Periodic ping failed (175 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:38:03 access newt[358]: WARN: 2026/03/26 11:38:03 Periodic ping failed (176 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:39:07 access newt[358]: WARN: 2026/03/26 11:39:07 Periodic ping failed (177 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout Mar 26 11:40:10 access newt[358]: WARN: 2026/03/26 11:40:10 Periodic ping failed (178 consecutive failures): all 4 ping attempts failed, last error: failed to read ICMP packet: i/o timeout ```
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