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[GH-ISSUE #385] installed 5 times and still no access to resources - what am i missing please #1425
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Reference: github-starred/pangolin#1425
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Originally created by @dilligaf-really on GitHub (Mar 23, 2025).
Original GitHub issue: https://github.com/fosrl/pangolin/issues/385
racknerd vps hosting pangolin dns pointing to mydomain via dns A record <>
local pc -Debian 12, running docker/newt/portainer and a stack running audiobookshelf on the pc, this can be connected to locally and is working
I have a site, I have the id and secret, passed to newt on the pc and I have a green online
i create a resource, enter all details ip/port
I have the xxx.yyy.com url
NOTHING can see or connect to the url
I have done this 5 times cleaning out each time and it still does not make a connection to the url that pangolin provides
I am baffled as to WTH I am doing wrong and would appreciate any pointers
@oschwartz10612 commented on GitHub (Mar 23, 2025):
What do you mean by this? Do you get any errors on the page or is it just blank?
@dilligaf-really commented on GitHub (Mar 23, 2025):
This site can’t be reached
xxx.yyy.com server IP address could not be found.
Try:
Checking the connection
Checking the proxy, firewall, and DNS configuration
Running Windows Network Diagnostics
ERR_NAME_NOT_RESOLVED
@oschwartz10612 commented on GitHub (Mar 23, 2025):
This is a DNS problem. You computer can not resolve the DNS record or it has not propagated yet. I would triple check your DNS entries and everything. You want an A record of the Pangolin instance pointed at the VPS AND a wildcard pointing at the VPS like *.mydomain.com with the same IP.
https://docs.fossorial.io/Getting%20Started/dns-networking
Also maybe give the DNS some time to propagate. Some providers can take like a day which is annoying. If that does not work report back!
@dilligaf-really commented on GitHub (Mar 23, 2025):
tried differnet browsers / ingognito flusheddns even had a power outage at one point used a mobile both on wireless and lte
I have watched a number of the videos and followed the same steps, but my resuly is no access
@oschwartz10612 commented on GitHub (Mar 23, 2025):
Do you have the wildcard domain added to your DNS correctly? If you can access the Pangolin dashboard my hypothesis is this might be the problem.
@dilligaf-really commented on GitHub (Mar 23, 2025):
OK, sorry to be a pain, but I am unsure as to the placement of the wildcard
say my A record is currently pangolin.mydomain.com and my resource would be app.pangolin.mydomain.com
do I need *.pangolin.mydomain.com or *.mydomain.com
Would the latter then mess up any other A records I would have like mail.mydomain.com
@oschwartz10612 commented on GitHub (Mar 23, 2025):
Yeah if you are putting things 2 levels up at
app.pangolin.mydomain.comthen you will want*.pangolin.mydomain.com@dilligaf-really commented on GitHub (Mar 24, 2025):
OK, managed to resolve this (as such) and the process works to a point, the main resource I wanted to secure has issues with the handling of authentication, it does not display ANY method of authentication you choose, pin or password, instead it gives you a massive red herring and you fall down the path of dns resolution thinking you are failing to hit the subdomains.
Oh well, lesson learnt, nice product and nopw i have a VPS to play with as well :)
Thanks for help and support