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[GH-ISSUE #2379] Supporter Key is not persistant #10921

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opened 2026-05-06 15:33:52 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-05-06 15:33:52 -05:00
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Originally created by @w-kramer on GitHub (Jan 30, 2026).
Original GitHub issue: https://github.com/fosrl/pangolin/issues/2379

Describe the Bug

I have purchased a Supporter Key and redeemed it on my Pangolin instance. At first it worked fine. But since I don't know when, I have the "Buy Supporter Key" button again. I can redeem my existing key and the button disappears. But when I refresh my browser the button is back again.
I have already checked the sqlite db (SELECT * FROM supporterKey;) and can clearly see my key in the DB. I did not try to manipulate the db anyways. Not sure if User-Limitation is affected or not.

Environment

  • OS Type & Version: Ubuntu 24.04.1
  • Pangolin Version: 1.15.1
  • Gerbil Version: 1.3.0
  • Traefik Version: 3.6.7
  • Newt Version: n/a
  • Olm Version: (if applicable)

To Reproduce

Enter and save Supporter Key

Image Image Image

Everything seems to be fine now.

After hitting refresh in the browser:

Image

Expected Behavior

"Buy Supporter key" button should disappear.

Originally created by @w-kramer on GitHub (Jan 30, 2026). Original GitHub issue: https://github.com/fosrl/pangolin/issues/2379 ### Describe the Bug I have purchased a Supporter Key and redeemed it on my Pangolin instance. At first it worked fine. But since I don't know when, I have the "Buy Supporter Key" button again. I can redeem my existing key and the button disappears. But when I refresh my browser the button is back again. I have already checked the sqlite db (SELECT * FROM supporterKey;) and can clearly see my key in the DB. I did not try to manipulate the db anyways. Not sure if User-Limitation is affected or not. ### Environment - OS Type & Version: Ubuntu 24.04.1 - Pangolin Version: 1.15.1 - Gerbil Version: 1.3.0 - Traefik Version: 3.6.7 - Newt Version: n/a - Olm Version: (if applicable) ### To Reproduce Enter and save Supporter Key <img width="242" height="103" alt="Image" src="https://github.com/user-attachments/assets/bec9306c-44f9-41f9-969f-12d6f9710e2d" /> <img width="653" height="522" alt="Image" src="https://github.com/user-attachments/assets/6891f0f2-595a-4afd-907b-09eb708ccf3e" /> <img width="230" height="406" alt="Image" src="https://github.com/user-attachments/assets/8373a23b-9037-4012-b583-841df41dd456" /> Everything seems to be fine now. After hitting refresh in the browser: <img width="241" height="160" alt="Image" src="https://github.com/user-attachments/assets/18331331-a6bc-4400-a030-48a158ffe027" /> ### Expected Behavior "Buy Supporter key" button should disappear.
GiteaMirror commented 2026-05-06 15:33:55 -05:00
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@oschwartz10612 commented on GitHub (Jan 30, 2026):

DO you have a limited key? If so and you have more than 5 users the button will show back up. Is this what is happening?

<!-- gh-comment-id:3825065371 --> @oschwartz10612 commented on GitHub (Jan 30, 2026): DO you have a limited key? If so and you have more than 5 users the button will show back up. Is this what is happening?
GiteaMirror commented 2026-05-06 15:33:56 -05:00
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@w-kramer commented on GitHub (Jan 31, 2026):

Thank you for your response. Actually I do have a limited key. So that could be the case. Anyway I do have 5 Users, including the Owner-User.
Would there be a message stating, that on 6 or more users, I would exeed the limited key user limit?

<!-- gh-comment-id:3828178244 --> @w-kramer commented on GitHub (Jan 31, 2026): Thank you for your response. Actually I do have a limited key. So that could be the case. Anyway I do have 5 Users, including the Owner-User. Would there be a message stating, that on 6 or more users, I would exeed the limited key user limit?
GiteaMirror commented 2026-05-06 15:33:56 -05:00
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@github-actions[bot] commented on GitHub (Feb 15, 2026):

This issue has been automatically marked as stale due to 14 days of inactivity. It will be closed in 14 days if no further activity occurs.

<!-- gh-comment-id:3902885096 --> @github-actions[bot] commented on GitHub (Feb 15, 2026): This issue has been automatically marked as stale due to 14 days of inactivity. It will be closed in 14 days if no further activity occurs.
GiteaMirror commented 2026-05-06 15:33:57 -05:00
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@w-kramer commented on GitHub (Feb 19, 2026):

Hi, do you have any more suggestions? Thank you.

<!-- gh-comment-id:3926361374 --> @w-kramer commented on GitHub (Feb 19, 2026): Hi, do you have any more suggestions? Thank you.
GiteaMirror commented 2026-05-06 15:33:59 -05:00
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@oschwartz10612 commented on GitHub (Feb 25, 2026):

Yeah I think you are going over the limit. If you remove users and everything works then this is the problem. You can always upgrade the key or just switch to the enterprise edition with a free personal key and you wont see this anymore 😉

https://docs.pangolin.net/self-host/enterprise-edition

<!-- gh-comment-id:3961821055 --> @oschwartz10612 commented on GitHub (Feb 25, 2026): Yeah I think you are going over the limit. If you remove users and everything works then this is the problem. You can always upgrade the key or just switch to the enterprise edition with a free personal key and you wont see this anymore 😉 https://docs.pangolin.net/self-host/enterprise-edition
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Reference: github-starred/pangolin#10921
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