I have searched for all existing open AND closed issues and discussions for similar requests. I have found none that is comparable to my request.
Verify Feature Scope
I have read through and understood the scope definition for feature requests in the Issues section. I believe my feature request meets the definition and belongs in the Issues section instead of the Discussions.
Problem Description
"File type video/mp4 is not supported for processing"
Desired Solution you'd like
Support video/mp4 by default.
Alternatives Considered
No response
Additional Context
Is there a way I can fix this myself?
Originally created by @arthurshelby3210-sudo on GitHub (May 8, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/24440
### Check Existing Issues
- [x] I have searched for all existing **open AND closed** issues and discussions for similar requests. I have found none that is comparable to my request.
### Verify Feature Scope
- [x] I have read through and understood the scope definition for feature requests in the Issues section. I believe my feature request meets the definition and belongs in the Issues section instead of the Discussions.
### Problem Description
<img width="378" height="103" alt="Image" src="https://github.com/user-attachments/assets/ae1483c8-7fae-4b56-9bfa-6fac6c604131" />
"File type video/mp4 is not supported for processing"
### Desired Solution you'd like
Support video/mp4 by default.
### Alternatives Considered
_No response_
### Additional Context
Is there a way I can fix this myself?
@owui-terminator[bot] commented on GitHub (May 8, 2026):
🔍Related Issues Found
I found some existing issues that might be related. Please check if any of these are duplicates or contain helpful solutions:
🟣#22948feat: File type video/mp4 is not supported for processing? Direct duplicate of the new request: it asks why video/mp4 is not supported for processing and is the same feature gap. by jieguolove
🟣#21172feat: 支持视频上传功能，就像上传图片一样 Matches the broader feature request to support video uploads/processing like images, which is the user’s stated goal. by vdjango
🟣#14261issue: Video Files Not Processed For Transcription Closely related because it reports MP4/video files not being processed for transcription, which is another manifestation of video MIME support missing. by NoMoreFood · bug
🟣#6245MP4 file upload error, is it not supported？ Older report of MP4 upload rejection/error, indicating the same file-type support problem around video uploads. by sunsn1997
💡 If your issue is a duplicate, please close it and add any additional details to the existing issue instead.
This comment was generated automatically. React with 👍 if helpful, 👎 if not.
<!-- gh-comment-id:4405644060 -->
@owui-terminator[bot] commented on GitHub (May 8, 2026):
<!-- terminator-bot:related-issues-reply -->
🔍 **Related Issues Found**
I found some existing issues that might be related. Please check if any of these are duplicates or contain helpful solutions:
1. 🟣 [#22948](https://github.com/open-webui/open-webui/issues/22948) **feat: File type video/mp4 is not supported for processing?**
*Direct duplicate of the new request: it asks why `video/mp4` is not supported for processing and is the same feature gap.*
*by jieguolove*
2. 🟣 [#21172](https://github.com/open-webui/open-webui/issues/21172) **feat: 支持视频上传功能，就像上传图片一样**
*Matches the broader feature request to support video uploads/processing like images, which is the user’s stated goal.*
*by vdjango*
3. 🟣 [#14261](https://github.com/open-webui/open-webui/issues/14261) **issue: Video Files Not Processed For Transcription**
*Closely related because it reports MP4/video files not being processed for transcription, which is another manifestation of video MIME support missing.*
*by NoMoreFood · `bug`*
4. 🟣 [#6245](https://github.com/open-webui/open-webui/issues/6245) **MP4 file upload error, is it not supported？**
*Older report of MP4 upload rejection/error, indicating the same file-type support problem around video uploads.*
*by sunsn1997*
---
💡 If your issue is a duplicate, please close it and add any additional details to the existing issue instead.
*This comment was generated automatically.* React with 👍 if helpful, 👎 if not.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @arthurshelby3210-sudo on GitHub (May 8, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/24440
Check Existing Issues
Verify Feature Scope
Problem Description
"File type video/mp4 is not supported for processing"
Desired Solution you'd like
Support video/mp4 by default.
Alternatives Considered
No response
Additional Context
Is there a way I can fix this myself?
@owui-terminator[bot] commented on GitHub (May 8, 2026):
🔍 Related Issues Found
I found some existing issues that might be related. Please check if any of these are duplicates or contain helpful solutions:
🟣 #22948 feat: File type video/mp4 is not supported for processing?
Direct duplicate of the new request: it asks why
video/mp4is not supported for processing and is the same feature gap.by jieguolove
🟣 #21172 feat: 支持视频上传功能，就像上传图片一样
Matches the broader feature request to support video uploads/processing like images, which is the user’s stated goal.
by vdjango
🟣 #14261 issue: Video Files Not Processed For Transcription
Closely related because it reports MP4/video files not being processed for transcription, which is another manifestation of video MIME support missing.
by NoMoreFood ·
bug🟣 #6245 MP4 file upload error, is it not supported？
Older report of MP4 upload rejection/error, indicating the same file-type support problem around video uploads.
by sunsn1997
💡 If your issue is a duplicate, please close it and add any additional details to the existing issue instead.
This comment was generated automatically. React with 👍 if helpful, 👎 if not.