I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.
Installation Method
Pip Install
Open WebUI Version
v0.7.2
Ollama Version (if applicable)
0.15.2
Operating System
Windows 10 22H2
Browser (if applicable)
Waterfox
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
Do not know.
Actual Behavior
PS C:\Windows\system32> open-webui serve
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from C:\Windows\system32.webui_secret_key
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
WARNI [open_webui.env]
WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.
C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\site-packages\pydub\utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work
warn("Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work", RuntimeWarning)
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
Steps to Reproduce
open-webui serve
Logs & Screenshots
Additional Information
No response
Originally created by @jekv2 on GitHub (Feb 1, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21096
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
- [x] I am using the latest version of Open WebUI.
### Installation Method
Pip Install
### Open WebUI Version
v0.7.2
### Ollama Version (if applicable)
0.15.2
### Operating System
Windows 10 22H2
### Browser (if applicable)
Waterfox
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
Do not know.
### Actual Behavior
PS C:\Windows\system32> open-webui serve
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from C:\Windows\system32\.webui_secret_key
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
WARNI [open_webui.env]
WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.
C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\site-packages\pydub\utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work
warn("Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work", RuntimeWarning)
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
### Steps to Reproduce
open-webui serve
### Logs & Screenshots
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-05-15 15:12:01 -05:00
@owui-terminator[bot] commented on GitHub (Feb 1, 2026):
🔍Similar Issues Found
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
#20653issue: How can the issue of the video preview height being compressed be resolved? by gongshaojie12 • Jan 14, 2026 • bug
#20728issue: Problem installing from pip by bhecquet • Jan 16, 2026 • bug
#21034issue: arena doesnt work properly by thekinez • Jan 29, 2026 • bug
💡Tips:
If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
If you found a solution in any of these issues, please share it here to help others
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
<!-- gh-comment-id:3832176922 -->
@owui-terminator[bot] commented on GitHub (Feb 1, 2026):
🔍 **Similar Issues Found**
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
1. [#20653](https://github.com/open-webui/open-webui/issues/20653) **issue: How can the issue of the video preview height being compressed be resolved?**
*by gongshaojie12 • Jan 14, 2026 • `bug`*
2. [#20728](https://github.com/open-webui/open-webui/issues/20728) **issue: Problem installing from pip**
*by bhecquet • Jan 16, 2026 • `bug`*
3. [#21034](https://github.com/open-webui/open-webui/issues/21034) **issue: arena doesnt work properly**
*by thekinez • Jan 29, 2026 • `bug`*
---
💡 **Tips:**
- If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
- If you found a solution in any of these issues, please share it here to help others
*This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.
<!-- gh-comment-id:3832209948 -->
@Classic298 commented on GitHub (Feb 1, 2026):
This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.
This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.
this solved it, thanks.
powershell as admin
winget install --id=Gyan.FFmpeg -e
I now have this warning:
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
<!-- gh-comment-id:3832538458 -->
@jekv2 commented on GitHub (Feb 2, 2026):
> This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.
this solved it, thanks.
powershell as admin
winget install --id=Gyan.FFmpeg -e
I now have this warning:
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @jekv2 on GitHub (Feb 1, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21096
Check Existing Issues
Installation Method
Pip Install
Open WebUI Version
v0.7.2
Ollama Version (if applicable)
0.15.2
Operating System
Windows 10 22H2
Browser (if applicable)
Waterfox
Confirmation
README.md.Expected Behavior
Do not know.
Actual Behavior
PS C:\Windows\system32> open-webui serve
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from C:\Windows\system32.webui_secret_key
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
WARNI [open_webui.env]
WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.
C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\site-packages\pydub\utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work
warn("Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work", RuntimeWarning)
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
Steps to Reproduce
open-webui serve
Logs & Screenshots
Additional Information
No response
@owui-terminator[bot] commented on GitHub (Feb 1, 2026):
🔍 Similar Issues Found
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
#20653 issue: How can the issue of the video preview height being compressed be resolved?
by gongshaojie12 • Jan 14, 2026 •
bug#20728 issue: Problem installing from pip
by bhecquet • Jan 16, 2026 •
bug#21034 issue: arena doesnt work properly
by thekinez • Jan 29, 2026 •
bug💡 Tips:
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
@Classic298 commented on GitHub (Feb 1, 2026):
This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.
@jekv2 commented on GitHub (Feb 2, 2026):
this solved it, thanks.
powershell as admin
winget install --id=Gyan.FFmpeg -e
I now have this warning:
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
@Classic298 commented on GitHub (Feb 2, 2026):
you can ignore that warning too tbh