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Cannot log in #894
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Reference: github-starred/open-webui#894
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Block a user
Originally created by @zenithbrew on GitHub (May 11, 2024).
Bug Report
All emails fails
Bug Summary:
Account Activation Pending
Contact Admin for WebUI Access
Your account status is currently pending activation. To access the WebUI, please reach out to the administrator. Admins can manage user statuses from the Admin Panel.
Steps to Reproduce:
Load docker w/ ollama up in ubuntu
Expected Behavior:
should log in
Actual Behavior:
Stuck @
"Account Activation Pending
Contact Admin for WebUI Access
Your account status is currently pending activation. To access the WebUI, please reach out to the administrator. Admins can manage user statuses from the Admin Panel.
"
Environment
Ubuntu latest
Browser:firefox latest
@silentoplayz commented on GitHub (May 11, 2024):
https://docs.openwebui.com/troubleshooting/
@pasmud commented on GitHub (May 12, 2024):
Go to app/backend/data folder, delete webui.db and restart the app. If in docker do the same and restart the container. ** This will create a new DB, so start with a new admin, account. Other option would be to reset the admin pass according to doc.