Bug Summary:
Download as PDF fails due to font not found. Not sure if this error is due to me installing open webui in a conda environment via pip, but if I try to download a thread I get the following error:
File "d:\Apps\PortableApps\open-webui.conda\Lib\site-packages\apps\webui\routers\utils.py", line 70, in download_chat_as_pdf
pdf.add_font("NotoSans", "", f"{FONTS_DIR}/NotoSans-Regular.ttf")
File "d:\Apps\PortableApps\open-webui.conda\Lib\site-packages\fpdf\fpdf.py", line 1859, in add_font
raise FileNotFoundError(f"TTF Font file not found: {fname}")
FileNotFoundError: TTF Font file not found: ./static/fonts/NotoSans-Regular.ttf
The fonts actually exist in the env btw
Steps to Reproduce:
Download a chat as PDF
Expected Behavior:
Lets me export a chat as PDF
Actual Behavior:
Fails silently on the UI
Environment
Open WebUI Version: 0.3.8
Ollama (if applicable): 0.2.8
Operating System: Windows 11
Browser (if applicable): Firefox 128.0
Reproduction Details
Confirmation:
I have read and followed all the instructions provided in the README.md.
I am on the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
Installation Method
Manual install via pip in a conda environment
Originally created by @nviraj on GitHub (Jul 24, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/4089
# Bug Report
## Description
**Bug Summary:**
Download as PDF fails due to font not found. Not sure if this error is due to me installing open webui in a conda environment via pip, but if I try to download a thread I get the following error:
> File "d:\Apps\PortableApps\open-webui\.conda\Lib\site-packages\apps\webui\routers\utils.py", line 70, in download_chat_as_pdf
> pdf.add_font("NotoSans", "", f"{FONTS_DIR}/NotoSans-Regular.ttf")
> File "d:\Apps\PortableApps\open-webui\.conda\Lib\site-packages\fpdf\fpdf.py", line 1859, in add_font
> raise FileNotFoundError(f"TTF Font file not found: {fname}")
> FileNotFoundError: TTF Font file not found: ./static/fonts/NotoSans-Regular.ttf
The fonts actually exist in the env btw
**Steps to Reproduce:**
Download a chat as PDF
**Expected Behavior:**
Lets me export a chat as PDF
**Actual Behavior:**
Fails silently on the UI
## Environment
- **Open WebUI Version:** 0.3.8
- **Ollama (if applicable):** 0.2.8
- **Operating System:** Windows 11
- **Browser (if applicable):** Firefox 128.0
## Reproduction Details
**Confirmation:**
- [ ] I have read and followed all the instructions provided in the README.md.
- [ ] I am on the latest version of both Open WebUI and Ollama.
- [ ] I have included the browser console logs.
- [ ] I have included the Docker container logs.
## Installation Method
Manual install via pip in a conda environment
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Originally created by @nviraj on GitHub (Jul 24, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/4089
Bug Report
Description
Bug Summary:
Download as PDF fails due to font not found. Not sure if this error is due to me installing open webui in a conda environment via pip, but if I try to download a thread I get the following error:
The fonts actually exist in the env btw
Steps to Reproduce:
Download a chat as PDF
Expected Behavior:
Lets me export a chat as PDF
Actual Behavior:
Fails silently on the UI
Environment
Open WebUI Version: 0.3.8
Ollama (if applicable): 0.2.8
Operating System: Windows 11
Browser (if applicable): Firefox 128.0
Reproduction Details
Confirmation:
Installation Method
Manual install via pip in a conda environment