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[GH-ISSUE #2006] just updated this am. UI authenticates and then blank screen (pure white) on 3 separate browsers #83461
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Block a user
Originally created by @bozo32 on GitHub (May 6, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/2006
Bug Report
Description
Bug Summary:
The UI accepts my password then I get a blank screen
Steps to Reproduce:
update to latest docker
docker run -d -p 3030:8080 --add-host=host.docker.internal:host-gateway -v open-webui:/app/backend/data --restart always ghcr.io/open-webui/open-webui:main
(I set the ollama within openwebui...it is remote)
Expected Behavior:
get the welcome screen after authenticating
Actual Behavior:
blank/white screen
Environment
Linux Mint latest pretty much vanilla
Open WebUI Version: 0.0.123
Ollama (if applicable): n/a
Operating System: Linux mint latest vanilla
Browser (if applicable): Chrome, Edge, Firefox latest for linux
Reproduction Details
Confirmation:
and I tried all the 'how to fix it' tutorials I could find
Logs and Screenshots
Browser Console Logs:
[Include relevant browser console logs, if applicable]
Docker Container Logs:
(base) tamas002@lovelace:~$ docker container logs 8ed5ffa8db9b
No WEBUI_SECRET_KEY provided
Generating WEBUI_SECRET_KEY
Loading WEBUI_SECRET_KEY from .webui_secret_key
/usr/local/lib/python3.11/site-packages/pydantic/_internal/fields.py:160: UserWarning: Field "model_name" has conflict with protected namespace "model".
You may be able to resolve this warning by setting
model_config['protected_namespaces'] = ().warnings.warn(
/usr/local/lib/python3.11/site-packages/pydantic/_internal/fields.py:160: UserWarning: Field "model_info" has conflict with protected namespace "model".
You may be able to resolve this warning by setting
model_config['protected_namespaces'] = ().warnings.warn(
INFO: Started server process [1]
INFO: Waiting for application startup.
/ _ \ _ __ ___ _ __ \ \ / /| | | | | |_ |
| | | | ' \ / _ \ '_ \ \ \ /\ / / _ \ '_ | | | || |
| || | |) | / | | | \ V V / / |) | || || |
_/| ./ _|| || _/_/ _|./ _/|_|
||
v0.1.123 - building the best open-source AI user interface.
https://github.com/open-webui/open-webui
INFO:apps.litellm.main:start_litellm_background
INFO:apps.litellm.main:run_background_process
INFO:apps.litellm.main:Executing command: ['litellm', '--port', '14365', '--host', '127.0.0.1', '--telemetry', 'False', '--config', '/app/backend/data/litellm/config.yaml']
INFO: Application startup complete.
INFO: Uvicorn running on http://0.0.0.0:8080 (Press CTRL+C to quit)
INFO:apps.litellm.main:Subprocess started successfully.
INFO: 172.17.0.1:49844 - "GET /_app/immutable/nodes/5.fcbd53c1.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:52034 - "GET /manifest.json HTTP/1.1" 200 OK
INFO: 172.17.0.1:52034 - "GET /api/config HTTP/1.1" 200 OK
INFO: 172.17.0.1:52034 - "GET /static/favicon.png HTTP/1.1" 200 OK
INFO: 172.17.0.1:52018 - "GET /api/v1/auths/ HTTP/1.1" 401 Unauthorized
INFO:apps.web.models.auths:authenticate_user: peter.tamas@wur.nl
INFO: 172.17.0.1:55344 - "POST /api/v1/auths/signin HTTP/1.1" 200 OK
INFO: 172.17.0.1:55344 - "GET /api/changelog HTTP/1.1" 200 OK
INFO:apps.ollama.main:get_all_models()
INFO: 172.17.0.1:43488 - "GET /_app/immutable/chunks/index.4e9fd85b.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43506 - "GET /_app/immutable/chunks/index.545bc149.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43494 - "GET /_app/immutable/chunks/index.63ce3869.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43520 - "GET /_app/immutable/chunks/Modal.485dfe88.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43508 - "GET /_app/immutable/chunks/index.9e754bfc.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43524 - "GET /_app/immutable/chunks/dayjs.min.056d298b.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43488 - "GET /_app/immutable/chunks/index.1df8947f.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43508 - "GET /_app/immutable/chunks/ShareChatModal.d10ea67c.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43506 - "GET /_app/immutable/chunks/create.d7af4d12.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43524 - "GET /_app/immutable/chunks/updater.82b4828f.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43494 - "GET /_app/immutable/chunks/AdvancedParams.9c68df98.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43520 - "GET /_app/immutable/chunks/index.1d4c93a7.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43488 - "GET /_app/immutable/chunks/menu-trigger.410969e8.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43494 - "GET /_app/immutable/chunks/AddFilesPlaceholder.7a46d7d4.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43524 - "GET /_app/immutable/chunks/index.91ca3596.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43506 - "GET /_app/immutable/nodes/3.7c88a8d4.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43508 - "GET /_app/immutable/chunks/index.76879409.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43520 - "GET /_app/immutable/chunks/Tags.a196c744.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43488 - "GET /_app/immutable/chunks/Selector.3e10537c.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43506 - "GET /_app/immutable/assets/dayjs.beb6c5d8.css HTTP/1.1" 200 OK
INFO: 172.17.0.1:43520 - "GET /_app/immutable/assets/Messages.e8d876d7.css HTTP/1.1" 200 OK
INFO: 172.17.0.1:43508 - "GET /_app/immutable/assets/index.f15c51aa.css HTTP/1.1" 200 OK
INFO: 172.17.0.1:43494 - "GET /_app/immutable/assets/2.aa9f4d80.css HTTP/1.1" 200 OK
INFO: 172.17.0.1:43524 - "GET /_app/immutable/chunks/index.f1edc29e.js HTTP/1.1" 200 OK
INFO: 172.17.0.1:43524 - "GET /api/config HTTP/1.1" 200 OK
INFO: 172.17.0.1:43524 - "GET /api/v1/auths/ HTTP/1.1" 401 Unauthorized
INFO: 172.17.0.1:43520 - "GET /static/favicon.png HTTP/1.1" 200 OK
INFO:apps.web.models.auths:authenticate_user: peter.tamas@wur.nl
INFO: 172.17.0.1:46434 - "POST /api/v1/auths/signin HTTP/1.1" 200 OK
INFO: 172.17.0.1:46434 - "GET /api/changelog HTTP/1.1" 200 OK
INFO:apps.ollama.main:get_all_models()
INFO:apps.openai.main:get_all_models()
INFO: 172.17.0.1:33418 - "GET / HTTP/1.1" 304 Not Modified
INFO:apps.openai.main:get_all_models()
INFO: 172.17.0.1:33420 - "GET /openai/api/models HTTP/1.1" 200 OK
INFO: 172.17.0.1:33420 - "GET /api/config HTTP/1.1" 200 OK
INFO: 172.17.0.1:33420 - "GET /api/v1/auths/ HTTP/1.1" 200 OK
INFO: 172.17.0.1:33420 - "GET /api/changelog HTTP/1.1" 200 OK
INFO:apps.ollama.main:get_all_models()
INFO:apps.openai.main:get_all_models()
INFO: 172.17.0.1:33418 - "GET / HTTP/1.1" 304 Not Modified
INFO: 172.17.0.1:33418 - "GET /api/config HTTP/1.1" 200 OK
INFO:apps.openai.main:get_all_models()
INFO: 172.17.0.1:33422 - "GET /openai/api/models HTTP/1.1" 200 OK
INFO: 172.17.0.1:33418 - "GET /api/v1/auths/ HTTP/1.1" 200 OK
INFO: 172.17.0.1:33422 - "GET /api/changelog HTTP/1.1" 200 OK
INFO:apps.ollama.main:get_all_models()
INFO:apps.openai.main:get_all_models()
INFO: 172.17.0.1:33418 - "GET / HTTP/1.1" 304 Not Modified
INFO:apps.openai.main:get_all_models()
INFO: 172.17.0.1:33432 - "GET /openai/api/models HTTP/1.1" 200 OK
INFO: 172.17.0.1:33432 - "GET /api/config HTTP/1.1" 200 OK
INFO: 172.17.0.1:33432 - "GET /api/v1/auths/ HTTP/1.1" 200 OK
INFO:apps.ollama.main:get_all_models()
INFO: 172.17.0.1:33432 - "GET /api/changelog HTTP/1.1" 200 OK
INFO: 172.17.0.1:43178 - "GET /manifest.json HTTP/1.1" 200 OK
INFO: 172.17.0.1:43178 - "GET /api/config HTTP/1.1" 200 OK
INFO: 172.17.0.1:43178 - "GET /api/v1/auths/ HTTP/1.1" 401 Unauthorized
INFO: 172.17.0.1:43178 - "GET /static/favicon.png HTTP/1.1" 200 OK
INFO:apps.web.models.auths:authenticate_user: peter.tamas@wur.nl
INFO: 172.17.0.1:52660 - "POST /api/v1/auths/signin HTTP/1.1" 200 OK
INFO: 172.17.0.1:52660 - "GET /api/changelog HTTP/1.1" 200 OK
INFO:apps.ollama.main:get_all_models()
ERROR:apps.ollama.main:Connection error: Cannot connect to host host.docker.internal:11434 ssl:default [Connection timed out]
INFO:apps.ollama.main:get_all_models()
Screenshots (if applicable):
[Attach any relevant screenshots to help illustrate the issue]
Installation Method
[Describe the method you used to install the project, e.g., manual installation, Docker, package manager, etc.]
Additional Information
[Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.]
Note
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@EmilZackrisson commented on GitHub (May 6, 2024):
I have the same problem.
@thadius83 commented on GitHub (May 6, 2024):
Similar issue here as well