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[GH-ISSUE #24337] issue: Long Transcription Task will hang OpenWebUI #74872

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opened 2026-05-13 07:42:54 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-05-13 07:42:54 -05:00
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Originally created by @seamon67 on GitHub (May 3, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/24337

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.9.2

Ollama Version (if applicable)

No response

Operating System

Linux

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

When an audio or video file is uploaded to a Chat Window, it should be allowed to be transcribed while OpenWebUI is available for other tasks.

Note: External API used for transcription.

Actual Behavior

When an audio or video file is uploaded to a Chat Window for transcription, the Server will literally hang until the transcription is done. No one is able to use the Server while the transcription is going on.

Note: External API used for transcription.

Steps to Reproduce

  1. Open a Chat Window.
  2. Upload a very long audio or video file for transcription.
  3. While transcription is happening, try to open a new tab and do anything in OpenWebUI.

Note: External API used for transcription.

Logs & Screenshots

2026-05-03 23:29:27.377 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 103.247.54.196:0 - "GET /api/v1/files/9a1acdba-471e-4c17-9b27-4ceb1c7b8cf2/process/status?stream=true HTTP/1.1" 200
2026-05-03 23:29:27.434 | INFO | open_webui.routers.audio:transcribe:1102 - transcribe: /app/backend/data/uploads/9a1acdba-471e-4c17-9b27-4ceb1c7b8cf2_Long Meeting.mp3 {}
Chunk paths: ['/app/backend/data/uploads/9a1acdba-471e-4c17-9b27-4ceb1c7b8cf2_Long Meeting_compressed.mp3']

Additional Information

Note: External API used for transcription.

Originally created by @seamon67 on GitHub (May 3, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/24337 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.9.2 ### Ollama Version (if applicable) _No response_ ### Operating System Linux ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior When an audio or video file is uploaded to a Chat Window, it should be allowed to be transcribed while OpenWebUI is available for other tasks. Note: External API used for transcription. ### Actual Behavior When an audio or video file is uploaded to a Chat Window for transcription, the Server will literally hang until the transcription is done. No one is able to use the Server while the transcription is going on. Note: External API used for transcription. ### Steps to Reproduce 1. Open a Chat Window. 2. Upload a very long audio or video file for transcription. 3. While transcription is happening, try to open a new tab and do anything in OpenWebUI. Note: External API used for transcription. ### Logs & Screenshots 2026-05-03 23:29:27.377 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 103.247.54.196:0 - "GET /api/v1/files/9a1acdba-471e-4c17-9b27-4ceb1c7b8cf2/process/status?stream=true HTTP/1.1" 200 2026-05-03 23:29:27.434 | INFO | open_webui.routers.audio:transcribe:1102 - transcribe: /app/backend/data/uploads/9a1acdba-471e-4c17-9b27-4ceb1c7b8cf2_Long Meeting.mp3 {} Chunk paths: ['/app/backend/data/uploads/9a1acdba-471e-4c17-9b27-4ceb1c7b8cf2_Long Meeting_compressed.mp3'] ### Additional Information Note: External API used for transcription.
GiteaMirror added the bug label 2026-05-13 07:42:55 -05:00
GiteaMirror commented 2026-05-13 07:42:56 -05:00
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@owui-terminator[bot] commented on GitHub (May 3, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related. Please check if any of these are duplicates or contain helpful solutions:

  1. #24330 issue: Uvicorn worker crash loop on chat completion when tool servers are unreachable causes CPU exhaustion and system unresponsiveness
    by zaakiy · bug

  2. #24026 issue: Long MP3 transcription remains pending in single-replica Docker deployment (v0.9.1)
    by kaeferpsd · bug

  3. #12087 issue: Browser Freezes When Pasting Large Content
    by chalitbkb · bug, confirmed issue

  4. #24169 issue: STT halts the server untill finished
    by Mastersomy · bug

  5. #24152 issue: v0.9.2 fails to start on Windows venv with PostgreSQL: Psycopg cannot use ProactorEventLoop
    by Rooster-Fighter · bug

💡 If this is a duplicate, consider closing it and adding details to the existing issue.

This comment was generated automatically. React with 👍 if helpful, 👎 if not.

<!-- gh-comment-id:4366816724 --> @owui-terminator[bot] commented on GitHub (May 3, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related. Please check if any of these are duplicates or contain helpful solutions: 1. [#24330](https://github.com/open-webui/open-webui/issues/24330) **issue: Uvicorn worker crash loop on chat completion when tool servers are unreachable causes CPU exhaustion and system unresponsiveness** *by zaakiy · `bug`* 2. [#24026](https://github.com/open-webui/open-webui/issues/24026) **issue: Long MP3 transcription remains pending in single-replica Docker deployment (v0.9.1)** *by kaeferpsd · `bug`* 3. [#12087](https://github.com/open-webui/open-webui/issues/12087) **issue: Browser Freezes When Pasting Large Content** *by chalitbkb · `bug`, `confirmed issue`* 4. [#24169](https://github.com/open-webui/open-webui/issues/24169) **issue: STT halts the server untill finished** *by Mastersomy · `bug`* 5. [#24152](https://github.com/open-webui/open-webui/issues/24152) **issue: v0.9.2 fails to start on Windows venv with PostgreSQL: Psycopg cannot use ProactorEventLoop** *by Rooster-Fighter · `bug`* --- 💡 If this is a duplicate, consider closing it and adding details to the existing issue. *This comment was generated automatically.* React with 👍 if helpful, 👎 if not.
GiteaMirror commented 2026-05-13 07:42:57 -05:00
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@Classic298 commented on GitHub (May 3, 2026):

https://github.com/open-webui/open-webui/issues/24169

<!-- gh-comment-id:4366817939 --> @Classic298 commented on GitHub (May 3, 2026): https://github.com/open-webui/open-webui/issues/24169
GiteaMirror commented 2026-05-13 07:42:57 -05:00
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@seamon67 commented on GitHub (May 3, 2026):

#24169

Sorry.

<!-- gh-comment-id:4366819812 --> @seamon67 commented on GitHub (May 3, 2026): > [#24169](https://github.com/open-webui/open-webui/issues/24169) Sorry.
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