I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
v0.7.2
Ollama Version (if applicable)
0.15.2
Operating System
RedHat 9.4
Browser (if applicable)
Chrome 129
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
When I enable LDAP authentication, if I enter an incorrect account, it prompts me that the account does not exist.
Actual Behavior
In fact, when I enter an incorrect account, it causes the entire service to freeze, and I have to restart the container to recover.
Steps to Reproduce
Enable LDAP
Log in with a non-existent account
The entire service will freeze
Logs & Screenshots
non
Additional Information
No response
Originally created by @Booting-O on GitHub (Feb 11, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21300
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
v0.7.2
### Ollama Version (if applicable)
0.15.2
### Operating System
RedHat 9.4
### Browser (if applicable)
Chrome 129
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
When I enable LDAP authentication, if I enter an incorrect account, it prompts me that the account does not exist.
### Actual Behavior
In fact, when I enter an incorrect account, it causes the entire service to freeze, and I have to restart the container to recover.
### Steps to Reproduce
1. Enable LDAP
2. Log in with a non-existent account
3. The entire service will freeze
### Logs & Screenshots
non
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-05-13 06:40:36 -05:00
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @Booting-O on GitHub (Feb 11, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21300
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.7.2
Ollama Version (if applicable)
0.15.2
Operating System
RedHat 9.4
Browser (if applicable)
Chrome 129
Confirmation
README.md.Expected Behavior
When I enable LDAP authentication, if I enter an incorrect account, it prompts me that the account does not exist.
Actual Behavior
In fact, when I enter an incorrect account, it causes the entire service to freeze, and I have to restart the container to recover.
Steps to Reproduce
Logs & Screenshots
non
Additional Information
No response
@tjbck commented on GitHub (Feb 12, 2026):
Should be addressed with
a4281f6a7fin dev.