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[GH-ISSUE #20703] issue: Some Knowledge Bases dont work(?) #73872

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opened 2026-05-13 06:26:08 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-05-13 06:26:08 -05:00
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Originally created by @Nels2 on GitHub (Jan 15, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20703

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

v0.7.4

Ollama Version (if applicable)

N/A

Operating System

Linux/Windows 11

Browser (if applicable)

Chrome, Firefox, MSEdge - all latest versions.

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

To be able to use RAG with a two knowledge databases. Of the two, one DB has 272 PDF Files and the second one has 58 PDF Files.

What's weird is that I have a different model hooked up with 4 knowledge databases that each have over 500 PDF files each.

Actual Behavior

026-01-15 19:03:30.628 | INFO | open_webui.retrieval.utils:query_doc:150 - query_doc:result 'c74e5187-cfee-4094-893e-cc0b1b1c2181', '9c7171ed-87a2-4e0c-bf6c-5aa73d304e5f', 'ad319eac-fca2-4df7-98a5-c9d61da152b7', '855e1d40-8474-429c-b1e6-63f8001e92e8', '6e7728f5-7733-4e76-adb2-0eb921aa942b' {'source': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'name': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'c2737c31-a4c2-49fc-9860-df7d125fb7e1', 'start_index': 0, 'hash': 'c95edd694c91d6382125e6498e4588b155e7c3f9a07cfe90c02ac2cd9d4321ee', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'name': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'c2737c31-a4c2-49fc-9860-df7d125fb7e1', 'start_index': 0, 'hash': 'c95edd694c91d6382125e6498e4588b155e7c3f9a07cfe90c02ac2cd9d4321ee', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'name': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'd24470a5-0ea1-4909-9e1d-4a48c59d43a9', 'start_index': 0, 'hash': '3c9321d4df25824de6fd5b99c700400ed1fe447675482d43082531c233886908', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'name': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'd24470a5-0ea1-4909-9e1d-4a48c59d43a9', 'start_index': 0, 'hash': '3c9321d4df25824de6fd5b99c700400ed1fe447675482d43082531c233886908', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'name': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'd24470a5-0ea1-4909-9e1d-4a48c59d43a9', 'start_index': 0, 'hash': '3c9321d4df25824de6fd5b99c700400ed1fe447675482d43082531c233886908', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}
2026-01-15 19:03:30.628 | ERROR | open_webui.tools.builtin:query_knowledge_files:1564 - query_knowledge_files error: slice indices must be integers or None or have an index method
Traceback (most recent call last):

File "", line 198, in _run_module_as_main
File "", line 88, in _run_code
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 4, in
uvicorn.main()
│ └
└ <module 'uvicorn' from '/usr/local/lib/python3.11/site-packages/uvicorn/init.py'>
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1485, in call
return self.main(args, **kwargs)
│ │ │ └ {}
│ │ └ ()
│ └ <function Command.main at 0x759a19732e80>
└
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1406, in main
rv = self.invoke(ctx)
│ │ └ <click.core.Context object at 0x759a1a4b4c50>
│ └ <function Command.invoke at 0x759a19732b60>
└
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1269, in invoke
return ctx.invoke(self.callback, **ctx.params)
│ │ │ │ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ...
│ │ │ │ └ <click.core.Context object at 0x759a1a4b4c50>
│ │ │ └ <function main at 0x759a193ecb80>
│ │ └
│ └ <function Context.invoke at 0x759a19731da0>
└ <click.core.Context object at 0x759a1a4b4c50>
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 824, in invoke
return callback(args, **kwargs)
│ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ...
│ └ ()
└ <function main at 0x759a193ecb80>
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 424, in main
run(
└ <function run at 0x759a1968d4e0>
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 594, in run
server.run()
│ └ <function Server.run at 0x759a1968cd60>
└ <uvicorn.server.Server object at 0x759a1980b3d0>
File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 67, in run
return asyncio_run(self.serve(sockets=sockets), loop_factory=self.config.get_loop_factory())
│ │ │ │ │ │ └ <function Config.get_loop_factory at 0x759a198114e0>
│ │ │ │ │ └ <uvicorn.config.Config object at 0x759a197034d0>
│ │ │ │ └ <uvicorn.server.Server object at 0x759a1980b3d0>
│ │ │ └ None
│ │ └ <function Server.serve at 0x759a1968ce00>
│ └ <uvicorn.server.Server object at 0x759a1980b3d0>
└ <function asyncio_run at 0x759a19741e40>
File "/usr/local/lib/python3.11/site-packages/uvicorn/_compat.py", line 30, in asyncio_run
return runner.run(main)
│ │ └ <coroutine object Server.serve at 0x759a193e98a0>
│ └ <function Runner.run at 0x759a199d4fe0>
└ <asyncio.runners.Runner object at 0x759a1974eb90>
File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run
return self._loop.run_until_complete(task)
│ │ │ └ <Task pending name='Task-1' coro=<Server.serve() running at /usr/local/lib/python3.11/site-packages/uvicorn/server.py:71> wai...
│ │ └ <cyfunction Loop.run_until_complete at 0x759a19460040>
│ └ <uvloop.Loop running=True closed=False debug=False>
└ <asyncio.runners.Runner object at 0x759a1974eb90>

File "/app/backend/open_webui/main.py", line 1729, in process_chat
return await process_chat_response(
└ <function process_chat_response at 0x7599a918ade0>

File "/app/backend/open_webui/utils/middleware.py", line 3677, in process_chat_response
return await response_handler(response, events)
│ │ └ []
│ └ <starlette.responses.StreamingResponse object at 0x7599a4e9d090>
└ <function process_chat_response..response_handler at 0x759946fabe20>

File "/app/backend/open_webui/utils/middleware.py", line 3321, in response_handler
tool_result = await tool_function(
└ <function query_knowledge_files at 0x759984868400>

File "/app/backend/open_webui/utils/tools.py", line 107, in new_function
return await partial_func(*args, **kwargs)
│ │ └ {'query': 'Adding a joint owner after initial setup', 'knowledge_ids': 'null', 'count': '5'}
│ └ ()
└ functools.partial(<function query_knowledge_files at 0x7599ab417380>, request=<starlette.requests.Request object at 0x759...

File "/app/backend/open_webui/tools/builtin.py", line 1535, in query_knowledge_files
query_results = await query_collection(
└ <function query_collection at 0x7599ab80f7e0>

File "/app/backend/open_webui/retrieval/utils.py", line 456, in query_collection
return merge_and_sort_query_results(results, k=k)
│ │ └ '5'
│ └ [{'ids': [['c74e5187-cfee-4094-893e-cc0b1b1c2181', '9c7171ed-87a2-4e0c-bf6c-5aa73d304e5f', 'ad319eac-fca2-4df7-98a5-c9d61da15...
└ <function merge_and_sort_query_results at 0x7599ab80f6a0>

File "/app/backend/open_webui/retrieval/utils.py", line 377, in merge_and_sort_query_results
zip(*combined[:k]) if combined else ([], [], [])
│ │ └ [(0.93724645, '## Subject: ADD A JOINT OWNER AFTER INITIAL SETUP', {'source': 'SH9300 - Add A Joint Owner After Initital Setu...
│ └ '5'
└ [(0.93724645, '## Subject: ADD A JOINT OWNER AFTER INITIAL SETUP', {'source': 'SH9300 - Add A Joint Owner After Initital Setu...

TypeError: slice indices must be integers or None or have an index method
2026-01-15 19:03:30.630 | ERROR | open_webui.utils.middleware:get_citation_source_from_tool_result:279 - Error parsing tool result for query_knowledge_files: 'str' object has no attribute 'get'
Traceback (most recent call last):

File "", line 198, in _run_module_as_main
File "", line 88, in _run_code
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 4, in
uvicorn.main()
│ └
└ <module 'uvicorn' from '/usr/local/lib/python3.11/site-packages/uvicorn/init.py'>
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1485, in call
return self.main(args, **kwargs)
│ │ │ └ {}
│ │ └ ()
│ └ <function Command.main at 0x759a19732e80>
└
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1406, in main
rv = self.invoke(ctx)
│ │ └ <click.core.Context object at 0x759a1a4b4c50>
│ └ <function Command.invoke at 0x759a19732b60>
└
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1269, in invoke
return ctx.invoke(self.callback, **ctx.params)
│ │ │ │ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ...
│ │ │ │ └ <click.core.Context object at 0x759a1a4b4c50>
│ │ │ └ <function main at 0x759a193ecb80>
│ │ └
│ └ <function Context.invoke at 0x759a19731da0>
└ <click.core.Context object at 0x759a1a4b4c50>
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 824, in invoke
return callback(args, **kwargs)
│ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ...
│ └ ()
└ <function main at 0x759a193ecb80>
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 424, in main
run(
└ <function run at 0x759a1968d4e0>
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 594, in run
server.run()
│ └ <function Server.run at 0x759a1968cd60>
└ <uvicorn.server.Server object at 0x759a1980b3d0>
File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 67, in run
return asyncio_run(self.serve(sockets=sockets), loop_factory=self.config.get_loop_factory())
│ │ │ │ │ │ └ <function Config.get_loop_factory at 0x759a198114e0>
│ │ │ │ │ └ <uvicorn.config.Config object at 0x759a197034d0>
│ │ │ │ └ <uvicorn.server.Server object at 0x759a1980b3d0>
│ │ │ └ None
│ │ └ <function Server.serve at 0x759a1968ce00>
│ └ <uvicorn.server.Server object at 0x759a1980b3d0>
└ <function asyncio_run at 0x759a19741e40>
File "/usr/local/lib/python3.11/site-packages/uvicorn/_compat.py", line 30, in asyncio_run
return runner.run(main)
│ │ └ <coroutine object Server.serve at 0x759a193e98a0>
│ └ <function Runner.run at 0x759a199d4fe0>
└ <asyncio.runners.Runner object at 0x759a1974eb90>
File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run
return self._loop.run_until_complete(task)
│ │ │ └ <Task pending name='Task-1' coro=<Server.serve() running at /usr/local/lib/python3.11/site-packages/uvicorn/server.py:71> wai...
│ │ └ <cyfunction Loop.run_until_complete at 0x759a19460040>
│ └ <uvloop.Loop running=True closed=False debug=False>
└ <asyncio.runners.Runner object at 0x759a1974eb90>

File "/app/backend/open_webui/main.py", line 1729, in process_chat
return await process_chat_response(
└ <function process_chat_response at 0x7599a918ade0>

File "/app/backend/open_webui/utils/middleware.py", line 3677, in process_chat_response
return await response_handler(response, events)
│ │ └ []
│ └ <starlette.responses.StreamingResponse object at 0x7599a4e9d090>
└ <function process_chat_response..response_handler at 0x759946fabe20>

File "/app/backend/open_webui/utils/middleware.py", line 3351, in response_handler
citation_sources = get_citation_source_from_tool_result(
└ <function get_citation_source_from_tool_result at 0x7599a918a520>

File "/app/backend/open_webui/utils/middleware.py", line 228, in get_citation_source_from_tool_result
source_name = chunk.get("source", "Unknown")
└ 'error'

AttributeError: 'str' object has no attribute 'get'

Steps to Reproduce

Docker Command to launch on Ubuntu 24.04.03 LTS:

docker run --network host -d -p 3000:8080 --gpus=all 
-v open-webui:/app/backend/data --name open-webui-sso \
--restart always --privileged -v /proc:/proc:rw \
-e WEBUI_URL="https://<REDACTED>.org" -e ENABLE_OAUTH_SIGNUP=true \
-e ENABLE_LOGIN_FORM=false -e OAUTH_PROVIDER_NAME=Azure \
-e OAUTH_CLIENT_ID="<REDACTED>" \
-e OAUTH_CLIENT_SECRET="<REDACTED>" \
-e OPENID_PROVIDER_URL="https://login.microsoftonline.com/<REDACTED>/v2.0/.well-known/openid-configuration" \
-e OAUTH_SCOPES="openid email profile" \
-e OAUTH_REDIRECT_URI="https://<REDACTED>/oauth/oidc/callback" \
-e OAUTH_GROUP_CLAIM="groups" -e ENABLE_OAUTH_GROUP_MANAGEMENT=true \
-e ENABLE_OAUTH_GROUP_CREATION=true \
-e OAUTH_ROLES_CLAIM="roles" \
-e OAUTH_ALLOWED_ROLES="<REDACTED>,<REDACTED>" \
-e OAUTH_ADMIN_ROLES="<REDACTED>" \
-e VECTOR_DB="qdrant" -e QDRANT_URI="http://172.18.33.138:6333" \
-e QDRANT_API_KEY="<REDACTED>" \
-e ENABLE_WEBSOCKET_SUPPORT="true" -e WEBSOCKET_MANAGER="redis" \
-e WEBSOCKET_REDIS_URL="redis://:<REDACTED>@172.18.33.136:6373/1" \
-e REDIS_KEY_PREFIX="open-webui" \
-e REDIS_URL="redis://:<REDACTED>@172.18.33.136:6373/2" \
-e DATABASE_URL="postgresql://openwebui:<REDACTED>@172.18.33.137:5435/openwebui" \
-e ONEDRIVE_CLIENT_ID="<REDACTED>" \
-e ONEDRIVE_SHAREPOINT_TENANT_ID="<REDACTED>" \
-e ONEDRIVE_SHAREPOINT_URL="https://<REDACTED>.sharepoint.com" \
-e ENABLE_ONEDRIVE_PERSONAL=false \
-e WEBUI_SECRET_KEY="<REDACTED>" 
-e WEBUI_NAME="SA Insight" ghcr.io/open-webui/open-webui:latest && docker logs -f open-webui-sso

Everything WEBUI connects to is hosted internally within my network.

Logs & Screenshots

{
  "query": "Adding a joint owner after initial setup",
  "knowledge_ids": "null",
  "count": "5"
}
{
  "error": "slice indices must be integers or None or have an __index__ method"
}

Additional Information

No response

Originally created by @Nels2 on GitHub (Jan 15, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/20703 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version v0.7.4 ### Ollama Version (if applicable) N/A ### Operating System Linux/Windows 11 ### Browser (if applicable) Chrome, Firefox, MSEdge - all latest versions. ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior To be able to use RAG with a two knowledge databases. Of the two, one DB has 272 PDF Files and the second one has 58 PDF Files. What's weird is that I have a different model hooked up with 4 knowledge databases that each have over 500 PDF files each. ### Actual Behavior 026-01-15 19:03:30.628 | INFO | open_webui.retrieval.utils:query_doc:150 - query_doc:result [['c74e5187-cfee-4094-893e-cc0b1b1c2181', '9c7171ed-87a2-4e0c-bf6c-5aa73d304e5f', 'ad319eac-fca2-4df7-98a5-c9d61da152b7', '855e1d40-8474-429c-b1e6-63f8001e92e8', '6e7728f5-7733-4e76-adb2-0eb921aa942b']] [[{'source': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'name': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'c2737c31-a4c2-49fc-9860-df7d125fb7e1', 'start_index': 0, 'hash': 'c95edd694c91d6382125e6498e4588b155e7c3f9a07cfe90c02ac2cd9d4321ee', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'name': 'SH9300 - Add A Joint Owner After Initital Setup.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'c2737c31-a4c2-49fc-9860-df7d125fb7e1', 'start_index': 0, 'hash': 'c95edd694c91d6382125e6498e4588b155e7c3f9a07cfe90c02ac2cd9d4321ee', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'name': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'd24470a5-0ea1-4909-9e1d-4a48c59d43a9', 'start_index': 0, 'hash': '3c9321d4df25824de6fd5b99c700400ed1fe447675482d43082531c233886908', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'name': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'd24470a5-0ea1-4909-9e1d-4a48c59d43a9', 'start_index': 0, 'hash': '3c9321d4df25824de6fd5b99c700400ed1fe447675482d43082531c233886908', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}, {'source': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'name': 'SH9311 - Open a Secondary Share Account.pdf.txt', 'created_by': 'ea8144d2-6094-44b4-979d-e91a891b1495', 'file_id': 'd24470a5-0ea1-4909-9e1d-4a48c59d43a9', 'start_index': 0, 'hash': '3c9321d4df25824de6fd5b99c700400ed1fe447675482d43082531c233886908', 'embedding_config': {'engine': 'openai', 'model': 'BAAI/bge-m3'}}]] 2026-01-15 19:03:30.628 | ERROR | open_webui.tools.builtin:query_knowledge_files:1564 - query_knowledge_files error: slice indices must be integers or None or have an __index__ method Traceback (most recent call last): File "<frozen runpy>", line 198, in _run_module_as_main File "<frozen runpy>", line 88, in _run_code File "/usr/local/lib/python3.11/site-packages/uvicorn/__main__.py", line 4, in <module> uvicorn.main() │ └ <Command main> └ <module 'uvicorn' from '/usr/local/lib/python3.11/site-packages/uvicorn/__init__.py'> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1485, in __call__ return self.main(*args, **kwargs) │ │ │ └ {} │ │ └ () │ └ <function Command.main at 0x759a19732e80> └ <Command main> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1406, in main rv = self.invoke(ctx) │ │ └ <click.core.Context object at 0x759a1a4b4c50> │ └ <function Command.invoke at 0x759a19732b60> └ <Command main> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1269, in invoke return ctx.invoke(self.callback, **ctx.params) │ │ │ │ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '*', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ... │ │ │ │ └ <click.core.Context object at 0x759a1a4b4c50> │ │ │ └ <function main at 0x759a193ecb80> │ │ └ <Command main> │ └ <function Context.invoke at 0x759a19731da0> └ <click.core.Context object at 0x759a1a4b4c50> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 824, in invoke return callback(*args, **kwargs) │ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '*', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ... │ └ () └ <function main at 0x759a193ecb80> File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 424, in main run( └ <function run at 0x759a1968d4e0> File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 594, in run server.run() │ └ <function Server.run at 0x759a1968cd60> └ <uvicorn.server.Server object at 0x759a1980b3d0> File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 67, in run return asyncio_run(self.serve(sockets=sockets), loop_factory=self.config.get_loop_factory()) │ │ │ │ │ │ └ <function Config.get_loop_factory at 0x759a198114e0> │ │ │ │ │ └ <uvicorn.config.Config object at 0x759a197034d0> │ │ │ │ └ <uvicorn.server.Server object at 0x759a1980b3d0> │ │ │ └ None │ │ └ <function Server.serve at 0x759a1968ce00> │ └ <uvicorn.server.Server object at 0x759a1980b3d0> └ <function asyncio_run at 0x759a19741e40> File "/usr/local/lib/python3.11/site-packages/uvicorn/_compat.py", line 30, in asyncio_run return runner.run(main) │ │ └ <coroutine object Server.serve at 0x759a193e98a0> │ └ <function Runner.run at 0x759a199d4fe0> └ <asyncio.runners.Runner object at 0x759a1974eb90> File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run return self._loop.run_until_complete(task) │ │ │ └ <Task pending name='Task-1' coro=<Server.serve() running at /usr/local/lib/python3.11/site-packages/uvicorn/server.py:71> wai... │ │ └ <cyfunction Loop.run_until_complete at 0x759a19460040> │ └ <uvloop.Loop running=True closed=False debug=False> └ <asyncio.runners.Runner object at 0x759a1974eb90> File "/app/backend/open_webui/main.py", line 1729, in process_chat return await process_chat_response( └ <function process_chat_response at 0x7599a918ade0> File "/app/backend/open_webui/utils/middleware.py", line 3677, in process_chat_response return await response_handler(response, events) │ │ └ [] │ └ <starlette.responses.StreamingResponse object at 0x7599a4e9d090> └ <function process_chat_response.<locals>.response_handler at 0x759946fabe20> File "/app/backend/open_webui/utils/middleware.py", line 3321, in response_handler tool_result = await tool_function( └ <function query_knowledge_files at 0x759984868400> File "/app/backend/open_webui/utils/tools.py", line 107, in new_function return await partial_func(*args, **kwargs) │ │ └ {'query': 'Adding a joint owner after initial setup', 'knowledge_ids': 'null', 'count': '5'} │ └ () └ functools.partial(<function query_knowledge_files at 0x7599ab417380>, __request__=<starlette.requests.Request object at 0x759... > File "/app/backend/open_webui/tools/builtin.py", line 1535, in query_knowledge_files query_results = await query_collection( └ <function query_collection at 0x7599ab80f7e0> File "/app/backend/open_webui/retrieval/utils.py", line 456, in query_collection return merge_and_sort_query_results(results, k=k) │ │ └ '5' │ └ [{'ids': [['c74e5187-cfee-4094-893e-cc0b1b1c2181', '9c7171ed-87a2-4e0c-bf6c-5aa73d304e5f', 'ad319eac-fca2-4df7-98a5-c9d61da15... └ <function merge_and_sort_query_results at 0x7599ab80f6a0> File "/app/backend/open_webui/retrieval/utils.py", line 377, in merge_and_sort_query_results zip(*combined[:k]) if combined else ([], [], []) │ │ └ [(0.93724645, '## Subject: ADD A JOINT OWNER AFTER INITIAL SETUP', {'source': 'SH9300 - Add A Joint Owner After Initital Setu... │ └ '5' └ [(0.93724645, '## Subject: ADD A JOINT OWNER AFTER INITIAL SETUP', {'source': 'SH9300 - Add A Joint Owner After Initital Setu... TypeError: slice indices must be integers or None or have an __index__ method 2026-01-15 19:03:30.630 | ERROR | open_webui.utils.middleware:get_citation_source_from_tool_result:279 - Error parsing tool result for query_knowledge_files: 'str' object has no attribute 'get' Traceback (most recent call last): File "<frozen runpy>", line 198, in _run_module_as_main File "<frozen runpy>", line 88, in _run_code File "/usr/local/lib/python3.11/site-packages/uvicorn/__main__.py", line 4, in <module> uvicorn.main() │ └ <Command main> └ <module 'uvicorn' from '/usr/local/lib/python3.11/site-packages/uvicorn/__init__.py'> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1485, in __call__ return self.main(*args, **kwargs) │ │ │ └ {} │ │ └ () │ └ <function Command.main at 0x759a19732e80> └ <Command main> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1406, in main rv = self.invoke(ctx) │ │ └ <click.core.Context object at 0x759a1a4b4c50> │ └ <function Command.invoke at 0x759a19732b60> └ <Command main> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1269, in invoke return ctx.invoke(self.callback, **ctx.params) │ │ │ │ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '*', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ... │ │ │ │ └ <click.core.Context object at 0x759a1a4b4c50> │ │ │ └ <function main at 0x759a193ecb80> │ │ └ <Command main> │ └ <function Context.invoke at 0x759a19731da0> └ <click.core.Context object at 0x759a1a4b4c50> File "/usr/local/lib/python3.11/site-packages/click/core.py", line 824, in invoke return callback(*args, **kwargs) │ │ └ {'host': '0.0.0.0', 'port': 8080, 'forwarded_allow_ips': '*', 'workers': 1, 'app': 'open_webui.main:app', 'uds': None, 'fd': ... │ └ () └ <function main at 0x759a193ecb80> File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 424, in main run( └ <function run at 0x759a1968d4e0> File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 594, in run server.run() │ └ <function Server.run at 0x759a1968cd60> └ <uvicorn.server.Server object at 0x759a1980b3d0> File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 67, in run return asyncio_run(self.serve(sockets=sockets), loop_factory=self.config.get_loop_factory()) │ │ │ │ │ │ └ <function Config.get_loop_factory at 0x759a198114e0> │ │ │ │ │ └ <uvicorn.config.Config object at 0x759a197034d0> │ │ │ │ └ <uvicorn.server.Server object at 0x759a1980b3d0> │ │ │ └ None │ │ └ <function Server.serve at 0x759a1968ce00> │ └ <uvicorn.server.Server object at 0x759a1980b3d0> └ <function asyncio_run at 0x759a19741e40> File "/usr/local/lib/python3.11/site-packages/uvicorn/_compat.py", line 30, in asyncio_run return runner.run(main) │ │ └ <coroutine object Server.serve at 0x759a193e98a0> │ └ <function Runner.run at 0x759a199d4fe0> └ <asyncio.runners.Runner object at 0x759a1974eb90> File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run return self._loop.run_until_complete(task) │ │ │ └ <Task pending name='Task-1' coro=<Server.serve() running at /usr/local/lib/python3.11/site-packages/uvicorn/server.py:71> wai... │ │ └ <cyfunction Loop.run_until_complete at 0x759a19460040> │ └ <uvloop.Loop running=True closed=False debug=False> └ <asyncio.runners.Runner object at 0x759a1974eb90> File "/app/backend/open_webui/main.py", line 1729, in process_chat return await process_chat_response( └ <function process_chat_response at 0x7599a918ade0> File "/app/backend/open_webui/utils/middleware.py", line 3677, in process_chat_response return await response_handler(response, events) │ │ └ [] │ └ <starlette.responses.StreamingResponse object at 0x7599a4e9d090> └ <function process_chat_response.<locals>.response_handler at 0x759946fabe20> File "/app/backend/open_webui/utils/middleware.py", line 3351, in response_handler citation_sources = get_citation_source_from_tool_result( └ <function get_citation_source_from_tool_result at 0x7599a918a520> > File "/app/backend/open_webui/utils/middleware.py", line 228, in get_citation_source_from_tool_result source_name = chunk.get("source", "Unknown") └ 'error' AttributeError: 'str' object has no attribute 'get' ### Steps to Reproduce Docker Command to launch on Ubuntu 24.04.03 LTS: ``` docker run --network host -d -p 3000:8080 --gpus=all -v open-webui:/app/backend/data --name open-webui-sso \ --restart always --privileged -v /proc:/proc:rw \ -e WEBUI_URL="https://<REDACTED>.org" -e ENABLE_OAUTH_SIGNUP=true \ -e ENABLE_LOGIN_FORM=false -e OAUTH_PROVIDER_NAME=Azure \ -e OAUTH_CLIENT_ID="<REDACTED>" \ -e OAUTH_CLIENT_SECRET="<REDACTED>" \ -e OPENID_PROVIDER_URL="https://login.microsoftonline.com/<REDACTED>/v2.0/.well-known/openid-configuration" \ -e OAUTH_SCOPES="openid email profile" \ -e OAUTH_REDIRECT_URI="https://<REDACTED>/oauth/oidc/callback" \ -e OAUTH_GROUP_CLAIM="groups" -e ENABLE_OAUTH_GROUP_MANAGEMENT=true \ -e ENABLE_OAUTH_GROUP_CREATION=true \ -e OAUTH_ROLES_CLAIM="roles" \ -e OAUTH_ALLOWED_ROLES="<REDACTED>,<REDACTED>" \ -e OAUTH_ADMIN_ROLES="<REDACTED>" \ -e VECTOR_DB="qdrant" -e QDRANT_URI="http://172.18.33.138:6333" \ -e QDRANT_API_KEY="<REDACTED>" \ -e ENABLE_WEBSOCKET_SUPPORT="true" -e WEBSOCKET_MANAGER="redis" \ -e WEBSOCKET_REDIS_URL="redis://:<REDACTED>@172.18.33.136:6373/1" \ -e REDIS_KEY_PREFIX="open-webui" \ -e REDIS_URL="redis://:<REDACTED>@172.18.33.136:6373/2" \ -e DATABASE_URL="postgresql://openwebui:<REDACTED>@172.18.33.137:5435/openwebui" \ -e ONEDRIVE_CLIENT_ID="<REDACTED>" \ -e ONEDRIVE_SHAREPOINT_TENANT_ID="<REDACTED>" \ -e ONEDRIVE_SHAREPOINT_URL="https://<REDACTED>.sharepoint.com" \ -e ENABLE_ONEDRIVE_PERSONAL=false \ -e WEBUI_SECRET_KEY="<REDACTED>" -e WEBUI_NAME="SA Insight" ghcr.io/open-webui/open-webui:latest && docker logs -f open-webui-sso ``` Everything WEBUI connects to is hosted internally within my network. ### Logs & Screenshots ``` { "query": "Adding a joint owner after initial setup", "knowledge_ids": "null", "count": "5" } { "error": "slice indices must be integers or None or have an __index__ method" } ``` ### Additional Information _No response_
GiteaMirror added the bug label 2026-05-13 06:26:08 -05:00
GiteaMirror commented 2026-05-13 06:26:12 -05:00
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@owui-terminator[bot] commented on GitHub (Jan 15, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #20666 issue: knowledge sharing in groups member broken
    by janl772 • Jan 14, 2026 • bug

  2. #20335 issue: Display Issue with Knowledge Database Selection in OpenWebUI 0.6.43
    by zunami • Jan 02, 2026 • bug

  3. #20236 issue: Select knowledge within Folders
    by liucoj • Dec 29, 2025 • bug

  4. #19752 issue: minor UI Bug: knowledge sharing
    by mahenning • Dec 04, 2025 • bug, confirmed issue

  5. #19491 issue: Referencing Knowledge in chats with '#' no longer shows which knowledge base does the file belong to
    by donatas-xyz • Nov 25, 2025 • bug

Show 5 more related issues

  1. #20229 issue: Knowledge Base not visible when shared with multiple groups (SQLite)
    by taka817123 • Dec 29, 2025 • bug, confirmed issue

  2. #17700 issue: Using single file from knowledge base is not working
    by DrZoidberg09 • Sep 24, 2025 • bug

  3. #20329 issue: Referencing Knowledge in chats with '#' shows undefined instead of which knowledge base does the file belong to
    by donatas-xyz • Jan 02, 2026 • bug, confirmed issue

  4. #14468 issue: Searching and referencing knowledge bases on the Internet is invalid
    by a506488043 • May 29, 2025 • bug

  5. #14861 issue: Slow knowledge listing
    by a3957273 • Jun 10, 2025 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3756442055 --> @owui-terminator[bot] commented on GitHub (Jan 15, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#20666](https://github.com/open-webui/open-webui/issues/20666) **issue: knowledge sharing in groups member broken** *by janl772 • Jan 14, 2026 • `bug`* 2. [#20335](https://github.com/open-webui/open-webui/issues/20335) **issue: Display Issue with Knowledge Database Selection in OpenWebUI 0.6.43** *by zunami • Jan 02, 2026 • `bug`* 3. [#20236](https://github.com/open-webui/open-webui/issues/20236) **issue: Select knowledge within Folders** *by liucoj • Dec 29, 2025 • `bug`* 4. [#19752](https://github.com/open-webui/open-webui/issues/19752) **issue: minor UI Bug: knowledge sharing** *by mahenning • Dec 04, 2025 • `bug`, `confirmed issue`* 5. [#19491](https://github.com/open-webui/open-webui/issues/19491) **issue: Referencing Knowledge in chats with '#' no longer shows which knowledge base does the file belong to** *by donatas-xyz • Nov 25, 2025 • `bug`* <details> <summary>Show 5 more related issues</summary> 6. [#20229](https://github.com/open-webui/open-webui/issues/20229) **issue: Knowledge Base not visible when shared with multiple groups (SQLite)** *by taka817123 • Dec 29, 2025 • `bug`, `confirmed issue`* 7. [#17700](https://github.com/open-webui/open-webui/issues/17700) **issue: Using single file from knowledge base is not working** *by DrZoidberg09 • Sep 24, 2025 • `bug`* 8. [#20329](https://github.com/open-webui/open-webui/issues/20329) **issue: Referencing Knowledge in chats with '#' shows `undefined` instead of which knowledge base does the file belong to** *by donatas-xyz • Jan 02, 2026 • `bug`, `confirmed issue`* 9. [#14468](https://github.com/open-webui/open-webui/issues/14468) **issue: Searching and referencing knowledge bases on the Internet is invalid** *by a506488043 • May 29, 2025 • `bug`* 10. [#14861](https://github.com/open-webui/open-webui/issues/14861) **issue: Slow knowledge listing** *by a3957273 • Jun 10, 2025 • `bug`* </details> --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
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Reference: github-starred/open-webui#73872
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