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[GH-ISSUE #17036] issue: Data content not found when uploaded to Notes and try to chat, but visible on click #72751

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opened 2026-05-13 04:55:41 -05:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-05-13 04:55:41 -05:00
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Originally created by @zekih on GitHub (Aug 29, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/17036

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

v0.6.26

Ollama Version (if applicable)

No response

Operating System

ubuntu 22.04

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

The expected behavior is that the system should be able to read and query the uploaded content directly.

Actual Behavior

When data is uploaded to the Notes section, it cannot be queried or referenced, showing an error that the content cannot be found. However, when clicking on the data itself, the file content becomes visible.

Steps to Reproduce

Logs & Screenshots

Additional Information

No response

Originally created by @zekih on GitHub (Aug 29, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/17036 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version v0.6.26 ### Ollama Version (if applicable) _No response_ ### Operating System ubuntu 22.04 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior The expected behavior is that the system should be able to read and query the uploaded content directly. ### Actual Behavior When data is uploaded to the Notes section, it cannot be queried or referenced, showing an error that the content cannot be found. However, when clicking on the data itself, the file content becomes visible. ### Steps to Reproduce - ### Logs & Screenshots - ### Additional Information _No response_
GiteaMirror added the bug label 2026-05-13 04:55:41 -05:00
GiteaMirror commented 2026-05-13 04:55:45 -05:00
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@rgaricano commented on GitHub (Aug 29, 2025):

Yes, I also commented something similar (https://github.com/open-webui/open-webui/issues/16886#issuecomment-3230284030 )
In Notes, I can upload files and I show that the embedd is done but the content isn't showed.

<!-- gh-comment-id:3236797861 --> @rgaricano commented on GitHub (Aug 29, 2025): Yes, I also commented something similar (https://github.com/open-webui/open-webui/issues/16886#issuecomment-3230284030 ) In Notes, I can upload files and I show that the embedd is done but the content isn't showed.
GiteaMirror commented 2026-05-13 04:55:46 -05:00
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@zekih commented on GitHub (Aug 29, 2025):

I tried it with v0.6.26, but the issue still exists. I think the file content information is not being updated.

<!-- gh-comment-id:3236857083 --> @zekih commented on GitHub (Aug 29, 2025): I tried it with v0.6.26, but the issue still exists. I think the file content information is not being updated.
GiteaMirror commented 2026-05-13 04:55:47 -05:00
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@rgaricano commented on GitHub (Aug 29, 2025):

some similar happened with uploads in message, I made a PR https://github.com/open-webui/open-webui/pull/16874 that was better commited with https://github.com/open-webui/open-webui/commit/630cea105e10d2480fed2814c66e08d4efe76e8b

In that sense I think that Notes need a revision of the input & upload fileHandler to use same flow that in MessageInput.

<!-- gh-comment-id:3236976387 --> @rgaricano commented on GitHub (Aug 29, 2025): some similar happened with uploads in message, I made a PR https://github.com/open-webui/open-webui/pull/16874 that was better commited with https://github.com/open-webui/open-webui/commit/630cea105e10d2480fed2814c66e08d4efe76e8b ~~In that sense I think that Notes need a revision of the input & upload fileHandler to use same flow that in MessageInput.~~
GiteaMirror commented 2026-05-13 04:55:47 -05:00
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@tjbck commented on GitHub (Aug 29, 2025):

File content itself should be extractable, if it's an image, chances are the content won't be extracted from the file.

<!-- gh-comment-id:3237505421 --> @tjbck commented on GitHub (Aug 29, 2025): File content itself should be extractable, if it's an image, chances are the content won't be extracted from the file.
GiteaMirror commented 2026-05-13 04:55:48 -05:00
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@rgaricano commented on GitHub (Aug 29, 2025):

Tested Notes with 0.6.26 and xlsx, json, txt, webm, mp4, mp3, pdf, md & zip file content is displayed correctly.

<!-- gh-comment-id:3237679455 --> @rgaricano commented on GitHub (Aug 29, 2025): Tested Notes with 0.6.26 and xlsx, json, txt, webm, mp4, mp3, pdf, md & zip file content is displayed correctly.
GiteaMirror commented 2026-05-13 04:55:48 -05:00
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@zekih commented on GitHub (Sep 1, 2025):

If you upload a file and click on it without pressing “send,” yes, the content can be displayed. However, if you upload a file, do not click on it at all, and then click on it after it has finished uploading, the file content does not appear, and in the notes section the data content is empty. For the data content, it says “Could not extract content.”

Try this:

  1. Upload a file in notes.
  2. Click "send" without clicking on the file.
  3. If it is displayed under files in notes, then click on it.

When you do this, you should not be able to see the file content.

<!-- gh-comment-id:3241000711 --> @zekih commented on GitHub (Sep 1, 2025): If you upload a file and click on it without pressing “send,” yes, the content can be displayed. However, if you upload a file, do not click on it at all, and then click on it after it has finished uploading, the file content does not appear, and in the notes section the data content is empty. For the data content, it says “Could not extract content.” Try this: 1. Upload a file in notes. 2. Click "send" without clicking on the file. 3. If it is displayed under files in notes, then click on it. When you do this, you should not be able to see the file content.
GiteaMirror commented 2026-05-13 04:55:49 -05:00
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@rgaricano commented on GitHub (Sep 1, 2025):

working fine in dev, it was fixed.

Image

<!-- gh-comment-id:3241647055 --> @rgaricano commented on GitHub (Sep 1, 2025): working fine in dev, it was fixed. ![Image](https://github.com/user-attachments/assets/4e0ab1bb-506b-4453-906d-468b45f10324)
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Reference: github-starred/open-webui#72751