I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.
Installation Method
Git Clone
Open WebUI Version
v0.6.22
Ollama Version (if applicable)
No response
Operating System
macOS
Browser (if applicable)
No response
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
App should start
Actual Behavior
App is not starting
Steps to Reproduce
Running latest v0.6.22
Logs & Screenshots
Traceback (most recent call last): File "<frozen runpy>", line 198, in _run_module_as_main File "<frozen runpy>", line 88, in _run_code File "/usr/local/lib/python3.11/site-packages/uvicorn/__main__.py", line 4, in <module> uvicorn.main() File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1442, in __call__ return self.main(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1363, in main rv = self.invoke(ctx) ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1226, in invoke return ctx.invoke(self.callback, **ctx.params) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/click/core.py", line 794, in invoke return callback(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 413, in main run( File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 580, in run server.run() File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 67, in run return asyncio.run(self.serve(sockets=sockets)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/runners.py", line 190, in run return runner.run(main) ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run return self._loop.run_until_complete(task) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "uvloop/loop.pyx", line 1518, in uvloop.loop.Loop.run_until_complete File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 71, in serve await self._serve(sockets) File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 78, in _serve config.load() File "/usr/local/lib/python3.11/site-packages/uvicorn/config.py", line 436, in load self.loaded_app = import_from_string(self.app) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/uvicorn/importer.py", line 19, in import_from_string module = importlib.import_module(module_str) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "<frozen importlib._bootstrap>", line 1204, in _gcd_import File "<frozen importlib._bootstrap>", line 1176, in _find_and_load File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 690, in _load_unlocked File "<frozen importlib._bootstrap_external>", line 940, in exec_module File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed File "/app/backend/open_webui/main.py", line 57, in <module> from open_webui.socket.main import ( File "/app/backend/open_webui/socket/main.py", line 21, in <module> from open_webui.env import ( ImportError: cannot import name 'WEBSOCKET_REDIS_CLUSTER' from 'open_webui.env' (/app/backend/open_webui/env.py)
Additional Information
No response
Originally created by @sanchitbhavsar on GitHub (Aug 12, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/16526
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Git Clone
### Open WebUI Version
v0.6.22
### Ollama Version (if applicable)
_No response_
### Operating System
macOS
### Browser (if applicable)
_No response_
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
App should start
### Actual Behavior
App is not starting
### Steps to Reproduce
Running latest v0.6.22
### Logs & Screenshots
`Traceback (most recent call last):
File "<frozen runpy>", line 198, in _run_module_as_main
File "<frozen runpy>", line 88, in _run_code
File "/usr/local/lib/python3.11/site-packages/uvicorn/__main__.py", line 4, in <module>
uvicorn.main()
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1442, in __call__
return self.main(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1363, in main
rv = self.invoke(ctx)
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1226, in invoke
return ctx.invoke(self.callback, **ctx.params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 794, in invoke
return callback(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 413, in main
run(
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 580, in run
server.run()
File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 67, in run
return asyncio.run(self.serve(sockets=sockets))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/asyncio/runners.py", line 190, in run
return runner.run(main)
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run
return self._loop.run_until_complete(task)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "uvloop/loop.pyx", line 1518, in uvloop.loop.Loop.run_until_complete
File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 71, in serve
await self._serve(sockets)
File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 78, in _serve
config.load()
File "/usr/local/lib/python3.11/site-packages/uvicorn/config.py", line 436, in load
self.loaded_app = import_from_string(self.app)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/uvicorn/importer.py", line 19, in import_from_string
module = importlib.import_module(module_str)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 940, in exec_module
File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
File "/app/backend/open_webui/main.py", line 57, in <module>
from open_webui.socket.main import (
File "/app/backend/open_webui/socket/main.py", line 21, in <module>
from open_webui.env import (
ImportError: cannot import name 'WEBSOCKET_REDIS_CLUSTER' from 'open_webui.env' (/app/backend/open_webui/env.py)`
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-05-13 04:37:17 -05:00
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @sanchitbhavsar on GitHub (Aug 12, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/16526
Check Existing Issues
Installation Method
Git Clone
Open WebUI Version
v0.6.22
Ollama Version (if applicable)
No response
Operating System
macOS
Browser (if applicable)
No response
Confirmation
README.md.Expected Behavior
App should start
Actual Behavior
App is not starting
Steps to Reproduce
Running latest v0.6.22
Logs & Screenshots
Traceback (most recent call last): File "<frozen runpy>", line 198, in _run_module_as_main File "<frozen runpy>", line 88, in _run_code File "/usr/local/lib/python3.11/site-packages/uvicorn/__main__.py", line 4, in <module> uvicorn.main() File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1442, in __call__ return self.main(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1363, in main rv = self.invoke(ctx) ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1226, in invoke return ctx.invoke(self.callback, **ctx.params) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/click/core.py", line 794, in invoke return callback(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 413, in main run( File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 580, in run server.run() File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 67, in run return asyncio.run(self.serve(sockets=sockets)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/runners.py", line 190, in run return runner.run(main) ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run return self._loop.run_until_complete(task) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "uvloop/loop.pyx", line 1518, in uvloop.loop.Loop.run_until_complete File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 71, in serve await self._serve(sockets) File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 78, in _serve config.load() File "/usr/local/lib/python3.11/site-packages/uvicorn/config.py", line 436, in load self.loaded_app = import_from_string(self.app) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/uvicorn/importer.py", line 19, in import_from_string module = importlib.import_module(module_str) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "<frozen importlib._bootstrap>", line 1204, in _gcd_import File "<frozen importlib._bootstrap>", line 1176, in _find_and_load File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 690, in _load_unlocked File "<frozen importlib._bootstrap_external>", line 940, in exec_module File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed File "/app/backend/open_webui/main.py", line 57, in <module> from open_webui.socket.main import ( File "/app/backend/open_webui/socket/main.py", line 21, in <module> from open_webui.env import ( ImportError: cannot import name 'WEBSOCKET_REDIS_CLUSTER' from 'open_webui.env' (/app/backend/open_webui/env.py)Additional Information
No response
@sanchitbhavsar commented on GitHub (Aug 12, 2025):
@tjbck https://github.com/open-webui/open-webui/commit/35400daf19241cf66b59ff966e10769224e401ab