I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.
Installation Method
Git Clone
Open WebUI Version
v0.6.0
Ollama Version (if applicable)
No response
Operating System
macOS Sequoia
Browser (if applicable)
No response
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
500 internal error is happening when frontend token in cache expired for OpenWebUI. The temporary solution is to force refresh the browser or clear the cookies. But it is hard to reproduce this and it is happening sporadically.
Actual Behavior
When frontend token is expired, use will get a 500 internal error. It is not clear when and how this happens but it occurs occasionally.
Steps to Reproduce
It is not clear how to reproduce this issue.
Logs & Screenshots
Additional Information
If you are having the same issue, feel free to add to this thread and any insights are highly appreciated!
No response
Originally created by @YifengChenGeotab on GitHub (Jul 23, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/15970
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Git Clone
### Open WebUI Version
v0.6.0
### Ollama Version (if applicable)
_No response_
### Operating System
macOS Sequoia
### Browser (if applicable)
_No response_
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
500 internal error is happening when frontend token in cache expired for OpenWebUI. The temporary solution is to force refresh the browser or clear the cookies. But it is hard to reproduce this and it is happening sporadically.
### Actual Behavior
When frontend token is expired, use will get a 500 internal error. It is not clear when and how this happens but it occurs occasionally.
### Steps to Reproduce
It is not clear how to reproduce this issue.
### Logs & Screenshots
<img width="1423" height="724" alt="Image" src="https://github.com/user-attachments/assets/0d8f22b4-1f36-4b66-9deb-aad3082ca669" />
### Additional Information
If you are having the same issue, feel free to add to this thread and any insights are highly appreciated!
_No response_
GiteaMirror
added the bug label 2026-05-13 04:21:46 -05:00
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @YifengChenGeotab on GitHub (Jul 23, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/15970
Check Existing Issues
Installation Method
Git Clone
Open WebUI Version
v0.6.0
Ollama Version (if applicable)
No response
Operating System
macOS Sequoia
Browser (if applicable)
No response
Confirmation
README.md.Expected Behavior
500 internal error is happening when frontend token in cache expired for OpenWebUI. The temporary solution is to force refresh the browser or clear the cookies. But it is hard to reproduce this and it is happening sporadically.
Actual Behavior
When frontend token is expired, use will get a 500 internal error. It is not clear when and how this happens but it occurs occasionally.
Steps to Reproduce
It is not clear how to reproduce this issue.
Logs & Screenshots
Additional Information
If you are having the same issue, feel free to add to this thread and any insights are highly appreciated!
No response