I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
v0.6.15
Ollama Version (if applicable)
v0.9.3
Operating System
Linux redhat
Browser (if applicable)
Chrome
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
Uploading a directory of documents to a Knowledge through the WebUI or API should process all documents successfully.
Actual Behavior
When procceding to workspace > knowledge and uploading the files, the upload fails with a 400 error. The files uploaded are .txt
Originally created by @sluan500 on GitHub (Jul 7, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/15571
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
v0.6.15
### Ollama Version (if applicable)
v0.9.3
### Operating System
Linux redhat
### Browser (if applicable)
Chrome
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
Uploading a directory of documents to a Knowledge through the WebUI or API should process all documents successfully.
### Actual Behavior
When procceding to workspace > knowledge and uploading the files, the upload fails with a 400 error. The files uploaded are .txt
### Steps to Reproduce
1. Start with a clean Red hat enterprise
2. Install docker
3. Install Ollama v0.9.3
4. Install Open WebUI 0.6.15 via docker
5. Navigate to Workspace>knowledge in http://localhost:11434
6. Upload file .txt
### Logs & Screenshots
<img width="1920" height="579" alt="Image" src="https://github.com/user-attachments/assets/7d61dc90-33e9-4eab-a084-656bd9bd2451" />
<img width="565" height="456" alt="Image" src="https://github.com/user-attachments/assets/c971456b-d1d7-43b3-8a37-f4ad82e3c5e0" />
### Additional Information
MY OPEN-WEBUI SETTINGS
<img width="1358" height="576" alt="Image" src="https://github.com/user-attachments/assets/d3b47033-6e0e-4a13-a551-b71f8d925081" />
<img width="1352" height="967" alt="Image" src="https://github.com/user-attachments/assets/8bc9aec2-10e4-425a-9057-03d1f02b7772" />
<img width="1356" height="958" alt="Image" src="https://github.com/user-attachments/assets/9b75c468-6a9d-4d9c-8cb0-5756d13fdae7" />
GiteaMirror
added the bug label 2026-05-13 04:14:51 -05:00
<!-- gh-comment-id:3051067454 -->
@guenhter commented on GitHub (Jul 9, 2025):
Hi,
is your instance started in `OFFLINE_MODE=true`.
If so, you don't have a local embedding and therefore the insertion is not working. https://docs.openwebui.com/tutorials/offline-mode/
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @sluan500 on GitHub (Jul 7, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/15571
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.6.15
Ollama Version (if applicable)
v0.9.3
Operating System
Linux redhat
Browser (if applicable)
Chrome
Confirmation
README.md.Expected Behavior
Uploading a directory of documents to a Knowledge through the WebUI or API should process all documents successfully.
Actual Behavior
When procceding to workspace > knowledge and uploading the files, the upload fails with a 400 error. The files uploaded are .txt
Steps to Reproduce
Logs & Screenshots
Additional Information
MY OPEN-WEBUI SETTINGS
@guenhter commented on GitHub (Jul 9, 2025):
Hi,
is your instance started in
OFFLINE_MODE=true.If so, you don't have a local embedding and therefore the insertion is not working. https://docs.openwebui.com/tutorials/offline-mode/