[GH-ISSUE #9406] Avatar is broken when a user do not have a picture in Azure Entra ID #70096

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opened 2026-05-13 02:19:22 -05:00 by GiteaMirror · 0 comments
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Originally created by @pascal-sidlee on GitHub (Feb 5, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/9406

Bug Report

Installation Method

The website is running with Docker in Azure as an App Service.

Environment

  • Open WebUI Version: v0.5.9

  • Ollama (if applicable): N/A

  • Operating System: Ubuntu

  • Browser (if applicable): Brave

Expected Behavior:

I expect to see the default image when user has no avatar.

Actual Behavior:

For some users without picture, the avatar is broken in the user administration page and also in user's profile.

Description

Bug Summary:
A new user comes to the website, try to authenticate with Azure Entra ID, his account is created but he has a broken image as avatar.

Reproduction Details

Steps to Reproduce:
A new user comes to the website, try to authenticate with Azure Entra ID, his account is created but he has a broken image as avatar.

Logs and Screenshots

Screenshots/Screen Recordings (if applicable):

Image

Originally created by @pascal-sidlee on GitHub (Feb 5, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/9406 # Bug Report ## Installation Method The website is running with Docker in Azure as an App Service. ## Environment - **Open WebUI Version:** v0.5.9 - **Ollama (if applicable):** N/A - **Operating System:** Ubuntu - **Browser (if applicable):** Brave ## Expected Behavior: I expect to see the default image when user has no avatar. ## Actual Behavior: For some users without picture, the avatar is broken in the user administration page and also in user's profile. ## Description **Bug Summary:** A new user comes to the website, try to authenticate with Azure Entra ID, his account is created but he has a broken image as avatar. ## Reproduction Details **Steps to Reproduce:** A new user comes to the website, try to authenticate with Azure Entra ID, his account is created but he has a broken image as avatar. ## Logs and Screenshots **Screenshots/Screen Recordings (if applicable):** ![Image](https://github.com/user-attachments/assets/d67e3ff8-bd6e-4b1e-9b78-ef97aaaac6d4)
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Reference: github-starred/open-webui#70096